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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 30

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

May 28, 2024

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Employee Rating

Reliable service dept. with clean waiting area. All staff I encountered were courteous and professional. More

by CARIBEMALO
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Recommend Dealer
Yes
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May 28, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our service department reliable and appreciated our clean waiting area. It's wonderful to know that all the staff you encountered were courteous and professional. We look forward to continuing to provide you with excellent service.

May 23, 2024

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Dealership staff are very professional, service didn’t take too long, building is a nice and clean. More

by cloveym
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

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May 24, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that our dealership staff were very professional and that your service was prompt. We also appreciate your kind words about our clean and nice facility. We look forward to working with you again. Please let us know if there is ever anything we can assist you with. Take care!

May 23, 2024

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Marcell and the entire staff at valley stream is awesome. They are all true professionals. More

by mesmiie
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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May 24, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that Marcell and the entire staff at Valley Stream provided you with excellent service. They truly are professionals! We look forward to working with you again. Please let us know if there is ever anything we can assist you with. Take care!

May 22, 2024

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Is was a amazing job they doing i was happy for it i cam recommend it More

by PAULLAJE19
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Yes
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May 23, 2024

Honda of Valley Stream responded

Thank you for your review! We're thrilled to hear that you were happy with the amazing job we did. We appreciate your recommendation! Let us know if there is anything else we can do for you in the future.

May 21, 2024

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Employee Rating

Marcel and his colleagues were fast, friendly and courteous. They presented several repairs with no pressure or urgency. The repairs I selected were finished quickly. More

by NAVIN.KALICHARAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2024

Honda of Valley Stream responded

Thank you for your review! We're pleased to hear that Marcel and our staff provided fast, friendly, and courteous service. It's great to know that you appreciated their no-pressure approach in presenting repair options and that the selected repairs were completed quickly. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!

May 21, 2024

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I had a good experience. Wish I received more coupons in the mail. Thank you. More

by joemontauk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

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May 22, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear you had a good experience. We appreciate your suggestion about receiving more coupons in the mail and will take it into consideration. If you need anything else, please don't hesitate to reach out. Thank you for choosing us!

May 17, 2024

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Employee Rating

I have been using this service center for years and have always had a positive experience. The service advisor Alex Marcell listened to my service concerns and worked on solving the problem. Marcell is alwa More

by WKAYE_RISING
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Recommend Dealer
Yes
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May 20, 2024

Honda of Valley Stream responded

Thank you for your loyal patronage and for sharing your positive experiences with us! We're delighted to hear that Alex Marcell has consistently provided you with excellent service, listening to your concerns and working diligently to solve any issues. Your kind words about his professionalism and courteousness mean a lot to us. We look forward to continuing to serve you for many more years to come!

May 17, 2024

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Employee Rating

Very happy with the service. Nice to get my car back on time.The staff is very pleasant. More

by gales1211
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you were very happy with our service and that your car was returned to you on time. It's great to know that you found our staff pleasant. Your satisfaction is important to us, and we look forward to serving you again in the future!

May 16, 2024

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Employee Rating

There should have been a maybe choice for the question would you recommend this service center! More

by JOANBO123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2024

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

May 15, 2024

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Employee Rating

The service was done in a timely matter. I was made aware of any issues quickly. More

by amandalferrer17
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your service was completed in a timely manner and that any issues were communicated to you quickly. Your satisfaction is important to us, and we look forward to serving you again in the future.

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