Alex Marcel | Page 31

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Marcel was friendly and able to answer all your questions. We also appreciate your kind words about the cleanliness of Honda of Valley Stream and our punctuality in taking your car in at the scheduled time. We apologize for the delay in service and for not completing everything as expected. Your satisfaction is important to us, and we will use your feedback to improve our processes. Please reach out to us so we can address any remaining concerns and ensure your next visit meets your expectations. Thank you for bringing this to our attention.

Honda of Valley Stream responded

Thank you so much for your wonderful feedback! We are thrilled to hear that Marcel has consistently provided you and your wife with excellent service over the years. We agree that his professionalism, personal touch, and kindness make him a valuable asset to our team. Thank you for your continued trust in our service, and we look forward to serving you again soon!

Honda of Valley Stream responded

Thank you so much for your kind words! We are thrilled to hear that you find our team professional and attentive. Our customers are our top priority, and we strive to provide the best service possible. Your feedback means a lot to us and motivates us to keep up our efforts. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again!

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you were impressed with the quality of our service. Alex and Montell will be thrilled to know they made such a positive impact. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

Honda of Valley Stream responded

We apologize for any inconvenience caused by the longer-than-expected wait time. While we strive to provide accurate estimates, sometimes unforeseen circumstances can arise that affect service duration. We appreciate your understanding and patience in such situations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Mr. Alex Marcel provided courteous and informative service advice. We'll make sure he knows how much you appreciate his work. We look forward to assisting you again and ensuring that you always receive excellent service.

Honda of Valley Stream responded

We're glad to hear that Marcel was able to address all of your inquiries and provide you with a positive experience. It's wonderful to know that you enjoy being served here. If you need any further assistance, feel free to reach out anytime. Thank you for choosing us!

Honda of Valley Stream responded

Thank you for sharing your heartfelt appreciation for Mr. Alex Marcel. We're so pleased to hear that his courteous, knowledgeable, and professional service has made you and your wife loyal customers. It's wonderful to know that Alex's dedication stands out and keeps you coming back to Honda of Valley Stream. We'll be sure to share your praise with him, and we're here to help whenever your HR-V needs service. Thank you for being part of our community!

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

Honda of Valley Stream responded

We're delighted to hear that you had a professional and knowledgeable service experience with us! Providing excellent service is our priority, and we're glad to have made your visit a pleasure. We look forward to seeing you next time! If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!