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Alex Marcel
Alex Marcel at Honda of Valley Stream
Refer Me

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
869 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

14 yrs, 10 mos

Languages Spoken

English English

4.8

869 Reviews

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869 Reviews of Alex Marcel

April 30, 2025

Dealership Rating
Employee Rating

Clean, orderly and delivery as promised the services request in a timely manner. Staff were polite and helpful too. Would recommend to others More

by DKYV71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad everything was completed as expected and that the team made your visit a pleasant one. We appreciate your recommendation, and if there’s anything else we can assist with, please don’t hesitate to reach out!

April 30, 2025

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Employee Rating

Very organized reception with a very polite staff. The facilities were very clean this was my first time and would not hesitate to turn!! More

by mjctotally
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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April 29, 2025

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Very good service they let you know what needs to be done with your car More

by yqueen3620@ aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Brandon Martinez

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Apr 29, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you felt well-informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 29, 2025

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Employee Rating

Clara was pleasant, knowledgeable, and efficient. I could not have asked for better service than provided. More

by JOEYDLX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Apr 29, 2025

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're so glad Clara delivered such a positive and efficient experience. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 28, 2025

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Employee Rating

I’ve been taking my cat here for almost three years to get serviced and the staff is always wonderful. Marcel is always extremely helpful and friendly. He is always able to answer all my questions and con More

by jburgess118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Apr 29, 2025

Honda of Valley Stream responded

Hi there, Thank you for your wonderful feedback! We're so glad you've had consistently positive experiences over the years, and that Marcel has been such a helpful and friendly support. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 24, 2025

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Employee Rating

clean and neat dealership, am able to work whiles waiting for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments, More

by JANDOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Briyanna Jones, Mark Skawinsky

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Apr 24, 2025

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad the dealership environment and team made your visit comfortable and efficient, especially while waiting. If there’s anything else we can do for you, please don’t hesitate to reach out!

April 23, 2025

Dealership Rating
Employee Rating

Overall great service. Clean facility. The team is efficient and delivered the car back to me in a timely manner. More

by JAYBE2282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear you had a positive experience. If there's anything more we can assist with, please don’t hesitate to reach out!

April 23, 2025

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Very good customer service from Marcel. Didn't have to wait too long to get a oil change More

by GKENNETHDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're happy to hear Marcel provided excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 23, 2025

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Employee Rating

Helpful, pleasant, efficient, knowledgeable, professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanic More

by CLASSYGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Briyanna Jones

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Apr 24, 2025

Honda of Valley Stream responded

Hi there, Thank you for the thoughtful feedback! We're so glad to hear your visit was smooth. It’s wonderful to know the team delivered a professional and informative experience. If you ever need anything else, please don’t hesitate to reach out!

April 20, 2025

Dealership Rating
Employee Rating

Clara is the best! There are a lot of customers who smile and greet her and that is because she is the best. More

by Ms. B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Apr 21, 2025

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're so glad to hear Clara's warmth and dedication shine through. If there’s anything else we can do for you, please don’t hesitate to reach out!

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