Alex Sarabia | Page 26

A breeze My experience at mark Christopher was top notch. The process of buying a new truck was so easy with no stress. The guys made the process simple and go My experience at mark Christopher was top notch. The process of buying a new truck was so easy with no stress. The guys made the process simple and got everything I wanted. I was very pleased with my visit and of course I love my new truck! More

by JBACA839 Verified Customer Verified Customer

Report | Print

Thumbs up to everyone I dealt with Lloyd nd Alex. Both are top notch and treated me GREAT. Alex was very thorough in his explanation of things and just over all a HUGE help I dealt with Lloyd nd Alex. Both are top notch and treated me GREAT. Alex was very thorough in his explanation of things and just over all a HUGE help More

by T J W Verified Customer Verified Customer

Report | Print

No pressure I felt no pressure from Alex or Nevin to buy this vehicle. They were great! Thank you to both for a great experience. I love my car. I felt no pressure from Alex or Nevin to buy this vehicle. They were great! Thank you to both for a great experience. I love my car. More

by chequesmom Verified Customer Verified Customer

Report | Print

Tasks were not completed when picking up the car Left my car for five hours for all weather mat installation and eckbound application over the seats. And when I picked up my car, the floor mats weren Left my car for five hours for all weather mat installation and eckbound application over the seats. And when I picked up my car, the floor mats weren’t even installed. So I told the friendly customer service rep, a guy came over right away and put them in in less than five minutes. Luckily I had a loaner car for the day, but still shouldn’t have made it such a big deal on these installations and get the job done correctly if you would. More

by LINGCAOUSA Verified Customer Verified Customer

Report | Print

I felt like I was family! I had a great experience! Since the minute we arrived we were approached in a very friendly way. Alex was my sales person, he was thorough, patient an I had a great experience! Since the minute we arrived we were approached in a very friendly way. Alex was my sales person, he was thorough, patient and professional. Alex wanted my husband and I to be happy! Very happy with the entire experience. More

by BBBNUNEZ Verified Customer Verified Customer

Report | Print

Sales experience Mike Sheridan and Alex Sarabia were very thorough and new their products very well. Friendly customer service and good follow up. Great overall experi Mike Sheridan and Alex Sarabia were very thorough and new their products very well. Friendly customer service and good follow up. Great overall experience! Highly recommend Mark Christopher dealership! More

by OTURCAZ77 Verified Customer Verified Customer

Report | Print

Happy but also disappointed Love the service but disappointed about having to pay for tire rotation now. Need to go back to tire rotation included in service. I come from Los Ang Love the service but disappointed about having to pay for tire rotation now. Need to go back to tire rotation included in service. I come from Los Angeles because of the service i use to get with the tire rotation included. More

by ART.SEPULVEDA Verified Customer Verified Customer

Report | Print

Missing car items, follow-up avoided How ironic is it to send an email to a Mark Christopher employee with the title “Internet Sales Manager” and you send an email via the internet and th How ironic is it to send an email to a Mark Christopher employee with the title “Internet Sales Manager” and you send an email via the internet and they don’t respond? Alex sold my husband and I a vehicle and when I had questions he didn’t respond to my email and avoided us when we returned to the dealership the next day. He was definitely there but managed to send his manager Joe to answer our questions and concerns. Joe did a great job answering our questions and concerns but our final inquiry was about a missing First Aid Kit as well as the tire wheel lock and tools that come with a vehicle’s spare tire. Joe indicated he would follow up and definitely get the items to us. This has not happened. I emailed Joe as well to follow up to our conversation, no response—absolutely disappointing. It has been over several business days and my next step is to reach out to the General Manager, BBB and other businesses, social media outlets that are designed to address consumer concerns/issues. More

by MN Verified Customer Verified Customer

Report | Print

Gracias por su atención. Tienen un excelente servicio al cli Fue una gran experiencia, realmente sorprendido. por la amabilidad. Sinceramente tienen un excelente servicio al cliente. Amables, atentos, trataron d Fue una gran experiencia, realmente sorprendido. por la amabilidad. Sinceramente tienen un excelente servicio al cliente. Amables, atentos, trataron de haser el contrato lo mas pronto posible. More

by AMYVILCHIS Verified Customer Verified Customer

Report | Print

Fast process and easy to work with This is our second purchase from Mark Christopher. Both times were fast paced and satisfied with the prices. So I can’t complain about this dealership This is our second purchase from Mark Christopher. Both times were fast paced and satisfied with the prices. So I can’t complain about this dealership. They go straight to the point of what you are looking for, maybe a couple or three times of back and forth on pricing, but they are willing to work with us and make it as quick as possible. More

by LINGCAOUSA Verified Customer Verified Customer

Report | Print