Alex Sarabia | Page 26

Missing car items, follow-up avoided How ironic is it to send an email to a Mark Christopher employee with the title “Internet Sales Manager” and you send an email via the internet and th How ironic is it to send an email to a Mark Christopher employee with the title “Internet Sales Manager” and you send an email via the internet and they don’t respond? Alex sold my husband and I a vehicle and when I had questions he didn’t respond to my email and avoided us when we returned to the dealership the next day. He was definitely there but managed to send his manager Joe to answer our questions and concerns. Joe did a great job answering our questions and concerns but our final inquiry was about a missing First Aid Kit as well as the tire wheel lock and tools that come with a vehicle’s spare tire. Joe indicated he would follow up and definitely get the items to us. This has not happened. I emailed Joe as well to follow up to our conversation, no response—absolutely disappointing. It has been over several business days and my next step is to reach out to the General Manager, BBB and other businesses, social media outlets that are designed to address consumer concerns/issues. More

by MN Verified Customer Verified Customer

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Gracias por su atención. Tienen un excelente servicio al cli Fue una gran experiencia, realmente sorprendido. por la amabilidad. Sinceramente tienen un excelente servicio al cliente. Amables, atentos, trataron d Fue una gran experiencia, realmente sorprendido. por la amabilidad. Sinceramente tienen un excelente servicio al cliente. Amables, atentos, trataron de haser el contrato lo mas pronto posible. More

by AMYVILCHIS Verified Customer Verified Customer

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Fast process and easy to work with This is our second purchase from Mark Christopher. Both times were fast paced and satisfied with the prices. So I can’t complain about this dealership This is our second purchase from Mark Christopher. Both times were fast paced and satisfied with the prices. So I can’t complain about this dealership. They go straight to the point of what you are looking for, maybe a couple or three times of back and forth on pricing, but they are willing to work with us and make it as quick as possible. More

by LINGCAOUSA Verified Customer Verified Customer

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Efficient and positive We had a great experience and Alex Sarabia was great to work with. Very friendly and personable. Thank you for the new vehicle. My son loves it. We had a great experience and Alex Sarabia was great to work with. Very friendly and personable. Thank you for the new vehicle. My son loves it. More

by BSHHNID Verified Customer Verified Customer

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Dario, Sandra, & Nobu excellent The 3 Advisors are the best workers I've ever met. They keep their word and over deliver with excellence. I especially silly appreciate the promptness The 3 Advisors are the best workers I've ever met. They keep their word and over deliver with excellence. I especially silly appreciate the promptness and correct diagnosis of my vehicles. I will come here forever... More

by Cadillac man Verified Customer Verified Customer

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Always a great experience...I drive 1.5+ hours to go here From service to sales everyone treats me with respect and courtesy Whether it’s a question I have for a part I need for a vehicle I need to purchase t From service to sales everyone treats me with respect and courtesy Whether it’s a question I have for a part I need for a vehicle I need to purchase this is a great dealership family owned and they treat their customers very well More

by snoskir3 Verified Customer Verified Customer

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Good experience with alex sarabia Great service. They take a time to answer all my questions very helpful. And friendly thanks to mr .alex sarabia..we are very happy whith the new t Great service. They take a time to answer all my questions very helpful. And friendly thanks to mr .alex sarabia..we are very happy whith the new truck we get. More

by VARGASMOISES29 Verified Customer Verified Customer

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GMC Sierra Alex did a great job!, explained all the features of the truck. He was very helpful in the whole process,, and explaining what that next steps were go Alex did a great job!, explained all the features of the truck. He was very helpful in the whole process,, and explaining what that next steps were going to be. More

by BRENTLINKE Verified Customer Verified Customer

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Great service, honest people and a great experience Working with Alex Sarabia we drilled down exactly what I wanted, and what I wanted to pay. They got me in and out as quickly as possible. This is my 3 Working with Alex Sarabia we drilled down exactly what I wanted, and what I wanted to pay. They got me in and out as quickly as possible. This is my 3rd vehicle from this dealership although there are plenty closer to where I live. Why change what works! More

by JIM@LAUGHOC.COM Verified Customer Verified Customer

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Great Experience Everything was great would recommend my family to go back a buy a new car at your dealership any time thank you for great service Everything was great would recommend my family to go back a buy a new car at your dealership any time thank you for great service More

by GARCIAFRANK75 Verified Customer Verified Customer

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