Alexandra Benvenuto | Page 7

Fantastic service and real people that know there stuff. I recently went there to get a new truck the service was great and they let me drive everything I wanted to.I walked out a happy man and found what I I recently went there to get a new truck the service was great and they let me drive everything I wanted to.I walked out a happy man and found what I was looking for thanks to.Terry Smith and Michael Chenarides who helped me all day in the Texas heat with a smile on there face thanks guys.Brian Huntley More

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Excellent Quick easy and pleasant . Very friendly and courteous. Got us in and out for we were from out of town. Definitely will recommend them to our friends Quick easy and pleasant . Very friendly and courteous. Got us in and out for we were from out of town. Definitely will recommend them to our friends More

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Thoroughly Satisfied The fact that this new vehicle purchase is the third one we have made at this dealership reflects our satisfaction with their excellent service. My wi The fact that this new vehicle purchase is the third one we have made at this dealership reflects our satisfaction with their excellent service. My wife and I appreciated the way the people we dealt with found and delivered what we wanted. More

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Simply the Best Customer Service Whether it's service or purchasing a vehicle, I've experienced great customer service at 5-Star Ford. I've purchased 3 vehicles from this dealership Whether it's service or purchasing a vehicle, I've experienced great customer service at 5-Star Ford. I've purchased 3 vehicles from this dealership dating all the way back in 1985 when it was Lee Jarmon Ford. Can't speak highly enough about Reuben Krause, David Barragan, Brandon King, Christopher Krause and Justin McCarroll. All truly have your best interest in mind with NO pressure sales. More

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Fast and Seemless Transaction w/Jared Wingard I reached out to the dealership regarding an F250/350 potential purchase. I had been looking at a Ram as well. I would say the number one reason I wen I reached out to the dealership regarding an F250/350 potential purchase. I had been looking at a Ram as well. I would say the number one reason I went with the Ford versus the Ram was due to the knowledge, expertise, and excellent customer service that I received from Jared Wingard. Questions were answered, process was smooth and easy. I highly recommend him as a salesman and an automotive professional. I will be purchasing my next vehicle through him as well. I also worked with Alexandra Benvenuto, Miguel Rojas, and Michael Pisarik. They all aided in an extremely easy decision to purchase the Ford, customize it as desired, and present finance options that met my goals. And the original reason for using Sam Pack's was having my company vehicles serviced at this dealership and working with Moody. All parts of this dealership are tremendous and somehow make the car buying and ownership experience a pleasure. Thank yall! More

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Very happy customer! Very pleased to have another great experience at Sam Pack Five Star Ford! From the moment I walked in the door, I was taken care of by Miguel Rojas. H Very pleased to have another great experience at Sam Pack Five Star Ford! From the moment I walked in the door, I was taken care of by Miguel Rojas. He got me the Expedition I wanted...explained everything about the vehicle to me and has helped me after the sale with service above and beyond. He's passionate and knowledgeable, and cares about taking care of us even after the purchase. I would highly recommend Miguel to anyone interested in getting a new vehicle. More

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They got me what I asked for This is my second purchase from Sam Pack's Five Star Ford and it was SO much better than my first experience. But then, this time I was able to tell This is my second purchase from Sam Pack's Five Star Ford and it was SO much better than my first experience. But then, this time I was able to tell the sales staff what I needed to do business. Terry Smith, Raj Patel and the finance guy all worked to get me what I wanted. Unlike three years ago (when I got my first 5 Star Ford Lease), the staff gave me a VERY thorough introduction to my new Escape. I really appreciated their effort in the 'introduction' process. I really appreciated Terry Smith, as he comes to Ford from a career background in public service. He seems to be a capable listener and not an 'over-talker'. He has NOT been in sales for 20 years, so he has an authentic approach to the sales process. I also appreciated Raj Patel's sales 'professionalism'. Raj did get me the deal that I asked for and that means a LOT. More

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Great Experience Bought a 2019 F250 King Ranch with added accessories. Very pleasurable experience from start to finish - honesty, integrity, and fast service! I wou Bought a 2019 F250 King Ranch with added accessories. Very pleasurable experience from start to finish - honesty, integrity, and fast service! I would highly recommend and will be a repeat customer. More

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Great dealership just bought 2019 Edge Just bought a 2019 Ford Edge. Justin McCarrol new sales car manager, Michael Corbett salesman and Michael from finance all made the buying experience Just bought a 2019 Ford Edge. Justin McCarrol new sales car manager, Michael Corbett salesman and Michael from finance all made the buying experience very easy. All were helpful and knowledgeable. Alexandra was very helpful adding the details to my truck (leather, Bedliner, wheels and tint). More

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Fast, easy, and no back n forth I called on the phone as I did not want to sit at the dealership all day. I explained what I wanted, what I had to trade, and completed the credit ap I called on the phone as I did not want to sit at the dealership all day. I explained what I wanted, what I had to trade, and completed the credit app online. Dawin did everything for me and sent me videos of trucks that he had within my request. All I had to do was come in, pick out any extras, wait for paperwork, sign, and drive home. It took under 2 hours. More

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