Alexandra Benvenuto | Page 7

Magnetic Fusion Jeff Ferrell and Justin McCarroll made this an amazing car buying experience for us! They make you feel at ease the moment you meet them. We had shopp Jeff Ferrell and Justin McCarroll made this an amazing car buying experience for us! They make you feel at ease the moment you meet them. We had shopped at several different places, before coming to Five Star Ford Carrollton. Jeff and Justin helped answer all my questions, and was very patient with me thorough the process. Also glad to have Alex B on the team to get my windows tinted soon. I was so surprised to find out I could even get a replacement tolltag for my new car right there at their front desk. They've thought of everything. One stop Shopping!! If you need a car and want amazing service go to Sam Pack Five Star Ford in CARROLLTON and ask for them. This will be the Ford we go to for future car purchases. Matt and Sue More

Report | Print

Awesome car buying experience! Thank you Jared Wingard (sales associate), David Barragan (finance mgr) and Alexandra Benvenuto (aftermarket mgr) for a wonderful experience! Jared an Thank you Jared Wingard (sales associate), David Barragan (finance mgr) and Alexandra Benvenuto (aftermarket mgr) for a wonderful experience! Jared and David made the process smooth, fun and very quick. Both Jared and David listened to my concerns and answered all my questions. Amazing customer service, you have a customer for life! More

Report | Print

Great service and pricing overall nice, clean, courteous, friendly and transparent, great place to purchase a vehicle, have plenty of hot coffee and creamer and cold water, available, nice, clean, courteous, friendly and transparent, great place to purchase a vehicle, have plenty of hot coffee and creamer and cold water, available, clean toilets More

Report | Print

Fantastic service and real people that know there stuff. I recently went there to get a new truck the service was great and they let me drive everything I wanted to.I walked out a happy man and found what I I recently went there to get a new truck the service was great and they let me drive everything I wanted to.I walked out a happy man and found what I was looking for thanks to.Terry Smith and Michael Chenarides who helped me all day in the Texas heat with a smile on there face thanks guys.Brian Huntley More

Report | Print

Excellent Quick easy and pleasant . Very friendly and courteous. Got us in and out for we were from out of town. Definitely will recommend them to our friends Quick easy and pleasant . Very friendly and courteous. Got us in and out for we were from out of town. Definitely will recommend them to our friends More

Report | Print

Thoroughly Satisfied The fact that this new vehicle purchase is the third one we have made at this dealership reflects our satisfaction with their excellent service. My wi The fact that this new vehicle purchase is the third one we have made at this dealership reflects our satisfaction with their excellent service. My wife and I appreciated the way the people we dealt with found and delivered what we wanted. More

Report | Print

Simply the Best Customer Service Whether it's service or purchasing a vehicle, I've experienced great customer service at 5-Star Ford. I've purchased 3 vehicles from this dealership Whether it's service or purchasing a vehicle, I've experienced great customer service at 5-Star Ford. I've purchased 3 vehicles from this dealership dating all the way back in 1985 when it was Lee Jarmon Ford. Can't speak highly enough about Reuben Krause, David Barragan, Brandon King, Christopher Krause and Justin McCarroll. All truly have your best interest in mind with NO pressure sales. More

Report | Print

Fast and Seemless Transaction w/Jared Wingard I reached out to the dealership regarding an F250/350 potential purchase. I had been looking at a Ram as well. I would say the number one reason I wen I reached out to the dealership regarding an F250/350 potential purchase. I had been looking at a Ram as well. I would say the number one reason I went with the Ford versus the Ram was due to the knowledge, expertise, and excellent customer service that I received from Jared Wingard. Questions were answered, process was smooth and easy. I highly recommend him as a salesman and an automotive professional. I will be purchasing my next vehicle through him as well. I also worked with Alexandra Benvenuto, Miguel Rojas, and Michael Pisarik. They all aided in an extremely easy decision to purchase the Ford, customize it as desired, and present finance options that met my goals. And the original reason for using Sam Pack's was having my company vehicles serviced at this dealership and working with Moody. All parts of this dealership are tremendous and somehow make the car buying and ownership experience a pleasure. Thank yall! More

Report | Print

Very happy customer! Very pleased to have another great experience at Sam Pack Five Star Ford! From the moment I walked in the door, I was taken care of by Miguel Rojas. H Very pleased to have another great experience at Sam Pack Five Star Ford! From the moment I walked in the door, I was taken care of by Miguel Rojas. He got me the Expedition I wanted...explained everything about the vehicle to me and has helped me after the sale with service above and beyond. He's passionate and knowledgeable, and cares about taking care of us even after the purchase. I would highly recommend Miguel to anyone interested in getting a new vehicle. More

Report | Print

They got me what I asked for This is my second purchase from Sam Pack's Five Star Ford and it was SO much better than my first experience. But then, this time I was able to tell This is my second purchase from Sam Pack's Five Star Ford and it was SO much better than my first experience. But then, this time I was able to tell the sales staff what I needed to do business. Terry Smith, Raj Patel and the finance guy all worked to get me what I wanted. Unlike three years ago (when I got my first 5 Star Ford Lease), the staff gave me a VERY thorough introduction to my new Escape. I really appreciated their effort in the 'introduction' process. I really appreciated Terry Smith, as he comes to Ford from a career background in public service. He seems to be a capable listener and not an 'over-talker'. He has NOT been in sales for 20 years, so he has an authentic approach to the sales process. I also appreciated Raj Patel's sales 'professionalism'. Raj did get me the deal that I asked for and that means a LOT. More

Report | Print