Alfred El-Darazi | Page 49

Buy your next car from Alfred! I had been to 3 dealerships before walking into 5 Star Ford. I had looked at the inventory online before going to the dealership and saw a few vehicle I had been to 3 dealerships before walking into 5 Star Ford. I had looked at the inventory online before going to the dealership and saw a few vehicles that were in my price range. When I walked up to the door Alfred met me at it. I showed him the picture of the car I was interested in (2018 Escape). Without missing a beat he asked for my drivers license and was off to get the keys. I appreciated this so much because my time is very short and he did not waste it. During the test drive I mentioned that I wished the screen was bigger and he said he had just the vehicle. When we returned Alfred showed me an Escape with all the bells and whistles I wanted, with a price I could not pass up. I told him what I wanted and what I was not willing to compromise on, and he made it happen. What a great experience I had with him. This is the 8th car I have purchased in my life and hands down, Alfred was the best, most accommodating sales person of all. I love my new Escape and all of my future vehicle purchases will be made with Alfred. P.S. let him pick the music during the test drive...such a treat :) More

Helpful 1

Report | Print

My experience buying a car It was a good experience. This was our third vehicle from there. Alfred was a good man to work with he has helped with all three purchases. It was a good experience. This was our third vehicle from there. Alfred was a good man to work with he has helped with all three purchases. More

Helpful 1

Report | Print

2018 Escape This is my third vehicle from 5 Star Ford and Alfred has been my sales person for each. I have referred people to him because I trust him to treat peo This is my third vehicle from 5 Star Ford and Alfred has been my sales person for each. I have referred people to him because I trust him to treat people right and do his best to get them the deal they are looking for. His follow up after the sale is what is most important to me and not only is he a good employee for 5 star Ford I consider him a friend. I also try to have as much service as possible done at the dealership not because it is fastest but I have never felt they tried to oversell services. More

Helpful 0

Report | Print

The most helpful dealer in town. While other dealerships in the area don't know who you are or why you're standing in the service department, 5 Star Ford knows your name and they're g While other dealerships in the area don't know who you are or why you're standing in the service department, 5 Star Ford knows your name and they're glad to see you. The no pressure sales staff are a breath of fresh air every time I visit. Alfred helped me in the past and now my wife too. He worked with us to get into cars that suited us and that we could afford. I don't want to go car shopping anywhere else. The financing department does a great job at finding the best rates for your automobile purchase. The service department is a friendly group that are on their toes and know what they're doing. Its a great place to get a car. More

Helpful 1

Report | Print

F-150 Sport with all the after market bells and whistles I have had a wonderful experience today,with the help of Alfred El Darazi, Jeff Crabtree and David Welch. Anyone reading this and if you need a new/us I have had a wonderful experience today,with the help of Alfred El Darazi, Jeff Crabtree and David Welch. Anyone reading this and if you need a new/used car,please call them as soon as possible. You will not be disapointed. I have personally purchased 5 vehicles from 5 Star Ford in North Richland Hills,and my family together have 13 I think,purchased in the last 2.5 years. This is more that a customer/sales relationship,this is Family!! It all starts at the top with Tony Pack,my friend and the best man I know..Everyone should aspire to this level of professionalism. Thanks and see Y'all soon. More

Helpful 1

Report | Print

Great all around service. Professional service all around. I came in to trade my vehicle and purchase a new one. Other dealerships typically hold me hostage when they take my k Professional service all around. I came in to trade my vehicle and purchase a new one. Other dealerships typically hold me hostage when they take my keys to appraise it, but not here. I cringed as Alfred asked for my keys but he left for about 15 minutes and came back with my keys and an appraisal. We weren't able to make a deal the first time I had come in and didn't end up buying that day. This went a long way with me and was that main reason I came back a few months later. Alfred listened to what I had to say and was very easy to deal with. I am a very loyal person as long as I can trust you. Alfred is someone you can trust and has earned a customer the next time I am in the market. I can't say enough good things about him. The sales team and finance people were easy to deal with and weren't rushing any decisions. Even at 10 at night the team was very accommodating and I felt like my business was their first priority at all times. I would recommend this dealership to others as it was recommended to me from a friend. More

Helpful 2

Report | Print

Excellent dealership Every time we deal with 5 Star Ford in NRH we leave the dealership smiling. We are always treated well and go home with a good deal and an excellent Every time we deal with 5 Star Ford in NRH we leave the dealership smiling. We are always treated well and go home with a good deal and an excellent car. Other dealerships could learn about creating a great, friendly and welcoming ambience by visiting 5 Star Ford in NRH. More

Helpful 0

Report | Print

Incredible experience! Alfred made this buying experience so wonderful from start to finish that we WILL be back! He absolutely understood our needs, and from initial conta Alfred made this buying experience so wonderful from start to finish that we WILL be back! He absolutely understood our needs, and from initial contact through delivery he was engaging, forthright and HONEST in all respects! We had made a mistake on the what we thought the internet price for the car was--Alfred made it meet our expectations. I have bought a lot of new cars in my life and this was THE BEST experience I have ever had. MIT in finance explained everything in detail, including options and did not try to pressure us into buying options that we didn't want. They believe in their product, their customer and their company which is awesome!! More

Helpful 0

Report | Print

Great Service! Alfred took care of everything and made the process really easy. This dealership and even the finance department gentleman everything super simple! Ov Alfred took care of everything and made the process really easy. This dealership and even the finance department gentleman everything super simple! Overall, had a great experience! Recommended! 😊 More

Helpful 0

Report | Print

Ford Escape Purchase Alfred was so helpful and made my experience stress free. This was my first time buying a car on my own and Alfred was understanding and didn't recomm Alfred was so helpful and made my experience stress free. This was my first time buying a car on my own and Alfred was understanding and didn't recommend things outside of my budget. He was very thoughtful. MIT in finance was also very nice and helpful throughout the process. More

Helpful 1

Report | Print