Ali Fawaz

Malik was kind and courteous and insured all aspects of the purchase was met. Although I gave the dealership 5 stars, I did have issue with the fees you tried to charge. My deal had almost 6k in fees. I the purchase was met. Although I gave the dealership 5 stars, I did have issue with the fees you tried to charge. My deal had almost 6k in fees. I prefer better transparency. Ultimately we were able to come to an agreement and most of the fees were removed, but this seems excessive. More

by joeyyounginga Verified Customer Verified Customer

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Kobe was fantastic to give us his best price, help us test drive the car and ultimately close the deal - all in a very short timeframe. Unfortunately, according to Ali the dealership was unable to accept test drive the car and ultimately close the deal - all in a very short timeframe. Unfortunately, according to Ali the dealership was unable to accept bank wire. Luckily, we had our debit card with us to pay the downpayment. More

by VKTampa Verified Customer Verified Customer

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We had an outstanding experience working with Noah at Jerry Ulm. He was incredibly knowledgeable about every vehicle on the lot, and you could tell right away that he really knows his stuff. On top of th Jerry Ulm. He was incredibly knowledgeable about every vehicle on the lot, and you could tell right away that he really knows his stuff. On top of that, he was extremely nice, patient, and never once made us feel rushed or pressured throughout the entire process. Noah worked tirelessly to get us a great deal on our Grand Cherokee Summit L, and we genuinely felt like he had our best interests in mind from start to finish. If you’re shopping for a new vehicle, we highly recommend asking for Noah — you won’t be disappointed! More

by duanestamm Verified Customer Verified Customer

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Overall, okay. not happy with finance department that gave me one payment amount and then later slipped in a different higher amount. not happy with finance department that gave me one payment amount and then later slipped in a different higher amount. More

by rbaxter817 Verified Customer Verified Customer

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He is fine, seems a bit inexperienced with serious negotiations and understanding what is important to the customer. negotiations and understanding what is important to the customer. More

by cprimm4 Verified Customer Verified Customer

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Domonick was easy to work with, no pressure, and eager to provide a best customer experience. Very uplifting demeanor. I highly recommend reaching out to him for your used car needs. Also there is a caf provide a best customer experience. Very uplifting demeanor. I highly recommend reaching out to him for your used car needs. Also there is a cafe in the dealership with stellar food (Cuban) and smoothies that are absolutely delish. Who knew a cafe in a dealership! More

by Ash1warren Verified Customer Verified Customer

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Please review detail quality there was smutz in the roof and trim. Also why would no one tell me when the next oil change is due. No one cared if I accepted the condition of the vehicle transaction. and trim. Also why would no one tell me when the next oil change is due. No one cared if I accepted the condition of the vehicle transaction. More

by lewandowski67 Verified Customer Verified Customer

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THIS WAS A WODERFUL EXPERIENCE AND MY SALESMAN WAS AWESOME [NAS]WAS POLITE AND KNOLEGIBLE AND PERSISTANT.......... AWESOME [NAS]WAS POLITE AND KNOLEGIBLE AND PERSISTANT.......... More

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Yohanny the young man was very respectful and very polite on helping me get the vehicle I want it did not rush me in any way to make a decision. He is such a very good asset to the car dealer and I like to t on helping me get the vehicle I want it did not rush me in any way to make a decision. He is such a very good asset to the car dealer and I like to thank him for everything he’s done for me. More

by WHATEVER61 Verified Customer Verified Customer

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This was the best dealership experience I've had. Rafael was extremely helpful, kind, and knowledgeable. He treated me like a person, and worked extremely hard to help me buy my first new car. Thank Rafael was extremely helpful, kind, and knowledgeable. He treated me like a person, and worked extremely hard to help me buy my first new car. Thank you to Rafael and team at Jerry Ulm for making this a great experience! More

by kyoung Verified Customer Verified Customer

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