Alicia Nash
Alicia Nash at Lester Glenn Subaru

Alicia Nash | Page 5

Customer Care Representative

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

4.8
77 Reviews
4.8

77 Reviews

Write a Review

77 Reviews of Alicia Nash

August 30, 2024

Dealership Rating
Employee Rating

I love Lester Glenn. Every one there is so friendly and accommodating. Buying a new vehicle can be very stressful. Lester Glenn takes that stress away. They listen to More

by SUSAN12437
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Stefanski , Lindsey Mulrain

August 29, 2024

Dealership Rating
Employee Rating

We have been dealing with Lester Glenn since about 2005. The mere Fact that we have maintained this relationship for that many years is a testament to their commitment of exceptional customer service, More

by IRONMIKE358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Arnold, Lindsey Mulrain, Kathy Ottmer, Margaret Parker, Emily Wiggins, Kaitlin Yablonski

Aug 30, 2024

Lester Glenn Subaru responded

Hi IRONMIKE358, Thank you for your loyalty over the years! We’re honored to have been able to provide exceptional customer service since 2005! Your continued support means a lot to us, and we’re here for you whenever you need us! Happy Driving, The Lester Glenn Subaru Team

August 22, 2024

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Employee Rating

Ekaterina is The Best! She always greets me by name and a smile and asks if I need anything. If the wait is a little longer she comes by to talk and let me know what's go More

by LMATURO1104
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro, Ekaterina Espinosa , Ronald Giordano, Cody Monica

Aug 23, 2024

Lester Glenn Subaru responded

Hey LMATURO1104, Thank you for the wonderful feedback about Ekaterina! We’re delighted to hear that her warm greetings and attentive service make your visits enjoyable! Keeping you informed and comfortable is important to us, and it’s great to know Ekaterina is doing just that. If you ever need anything else, just let us know! Happy Driving, The Lester Glenn Subaru Team

August 17, 2024

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Seth and the team are knowledgeable, competent and fair. Seth is a veteran salesperson with many years experience with the brand. We were treated with respect and fairness throughout the process. More

by eileenbrennanlynch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer, Brandon Grace , Cody Monica, Lindsey Mulrain

Aug 21, 2024

Lester Glenn Subaru responded

Hi Eileen, Thank you so much for your kind words! We’re delighted to hear that Seth and the team provided you with a knowledgeable, competent, and fair experience! It’s great to know that Seth’s years of experience made a positive impact. We truly appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

July 19, 2024

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Employee Rating

Lease ad was a bait & switch. Lease ad was based on one stock number, which you didn't have. Need to improve the management of the Customer. Don't talk down to me, example Meliss More

by Amyvanyoung66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Salvatore Falcone, Mario Markou, Brandon Grace , Melissa Arnold, Lindsey Mulrain

Jul 31, 2024

Lester Glenn Subaru responded

Hi Amy, Thank you for sharing your feedback. We’re sorry to hear about your experience and the misunderstanding with the lease ad! We have shared this review with our management team and they want to address your concerns and ensure everything is resolved to your satisfaction. Our sales manager, James, is waiting to hear back from you and has reached out via call, text, and email. Please let us know if there’s anything else we can do in the meantime. Happy Driving, The Lester Glenn Subaru Team

July 16, 2024

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Employee Rating

I went in for a test drive of a new Crosstrek and to get some information, but I ended up leaving with one! Everyone that I worked with was super helpful and knowledgeable. They helped me stick close to my More

by Allie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Grace, Patrick Piro, Brandon Grace , Sean Weisneck

Aug 02, 2024

Lester Glenn Subaru responded

Hi Allie, Thank you for sharing your experience! We’re thrilled to hear that you ended up with a new Crosstrek and that our team was helpful and knowledgeable throughout the process! It’s great to know we could help you stay within your budget and meet your needs. If you have any more questions or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 23, 2024

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Employee Rating

Very happy with the sales & finance team at Lester Glenn Subaru! David Y was professional, friendly, & honest! Mario listened to my concerns. Patrick P in finance was awesome, as usual; he’s helped me in th More

by defranco2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro, Mario Markou, Sean Hefner , David Yaeger

Jul 05, 2024

Lester Glenn Subaru responded

Hey defranco2, Thank you for your feedback! We're glad to hear that David, Mario, and Patrick provided you with a positive experience overall! We appreciate your loyalty as a repeat customer. If there's anything else we can assist you with or if you have further feedback, please let us know! Happy Driving, The Lester Glenn Subaru Team

June 11, 2024

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Employee Rating

They take care of all your needs and answer all your questions with politeness and understanding More

by BACKFOOT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro, Nicole Damiano , Keith Conroy, Margaret Parker, Emily Wiggins

Jun 27, 2024

Lester Glenn Subaru responded

Hey BACKFOOT2, Thank you for your review! We're glad to hear that we took care of all your needs and answered your questions with politeness and understanding! If there's anything else we can assist you with, please let us know! Happy Driving, The Lester Glenn Subaru Team

May 26, 2024

Dealership Rating
Employee Rating

A pleasure to deal with. Knowledgeable, helpful, friendly staff made it easy to buy my car and arrange financing. Follow up was great. They had my plates and registration in More

by kbarrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro, Mike Boczkus

May 30, 2024

Lester Glenn Subaru responded

Hi kbarrand, Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience with our knowledgeable, helpful, and friendly team! It's fantastic to know that the buying process was easy and that our follow-up was great. We appreciate your recommendation, and if you ever need anything else, we're here to assist you! Happy Driving, The Lester Glenn Subaru Team

May 25, 2024

Dealership Rating
Employee Rating

Ron was incredibly kind and helpful, he never pressured me, and was incredibly knowledgeable. Patrick was extremely informative and made the paperwork as possible as possible More

by SMEYER025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro , Ronald Giordano

May 30, 2024

Lester Glenn Subaru responded

Hi SMEYER025, Thank you for sharing your positive experience with Ron and Patrick! We're thrilled to hear that Ron was kind, helpful, and knowledgeable without pressuring you. It's great to know that Patrick made the paperwork process as smooth as possible for you! If you have any further questions or need assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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