Alicia Nash
Alicia Nash at Lester Glenn Subaru

Alicia Nash | Page 4

Customer Care Representative

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

4.8
71 Reviews
4.8

71 Reviews

Write a Review

71 Reviews of Alicia Nash

October 17, 2024

Dealership Rating
Employee Rating

Love the service department. Especially Cathy Very helpful and accommodating Have had Subarus for lat 10 years More

by MBAGEAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Ottmer

Oct 18, 2024

Lester Glenn Subaru responded

Hi MBAGEAC, Thanks for your feedback! We’re glad to hear you love our service department and that Kathy has been so helpful and accommodating. It’s great to know you've been a loyal Subaru owner for the last 10 years! If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

October 06, 2024

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I will definitely recommend Lester Glenn Subaru. The whole process was like clockwork, very precise. Everyone was extremely helpful and very knowledgeable, Starting with Alicia who set everything up More

by erdmanne
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Scott Cameron, Lindsey Mulrain, Brandon Grace and Cory

October 05, 2024

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Employee Rating

Eveything was easy and as fast as could be. Seth was pleasant to deal with as was Lindsay. Alicia was wonderful as well. She started this all off. As a whole it was wonderful. More

by jaymeglawson
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer , Lindsey Mulrain

October 04, 2024

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great great great great great great great great great great great great great great great great great great great great More

by WCHWCH
Service Price Transparency
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Recommend Dealer
Yes

August 30, 2024

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I love Lester Glenn. Every one there is so friendly and accommodating. Buying a new vehicle can be very stressful. Lester Glenn takes that stress away. They listen to More

by SUSAN12437
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Will Stefanski , Lindsey Mulrain

August 29, 2024

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We have been dealing with Lester Glenn since about 2005. The mere Fact that we have maintained this relationship for that many years is a testament to their commitment of exceptional customer service, More

by IRONMIKE358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Arnold, Lindsey Mulrain, Kathy Ottmer, Margaret Parker, Emily Wiggins, Kaitlin Yablonski

Aug 30, 2024

Lester Glenn Subaru responded

Hi IRONMIKE358, Thank you for your loyalty over the years! We’re honored to have been able to provide exceptional customer service since 2005! Your continued support means a lot to us, and we’re here for you whenever you need us! Happy Driving, The Lester Glenn Subaru Team

August 22, 2024

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Ekaterina is The Best! She always greets me by name and a smile and asks if I need anything. If the wait is a little longer she comes by to talk and let me know what's go More

by LMATURO1104
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro, Ekaterina Espinosa , Ronald Giordano, Cody Monica

Aug 23, 2024

Lester Glenn Subaru responded

Hey LMATURO1104, Thank you for the wonderful feedback about Ekaterina! We’re delighted to hear that her warm greetings and attentive service make your visits enjoyable! Keeping you informed and comfortable is important to us, and it’s great to know Ekaterina is doing just that. If you ever need anything else, just let us know! Happy Driving, The Lester Glenn Subaru Team

August 17, 2024

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Seth and the team are knowledgeable, competent and fair. Seth is a veteran salesperson with many years experience with the brand. We were treated with respect and fairness throughout the process. More

by eileenbrennanlynch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer, Brandon Grace , Cody Monica, Lindsey Mulrain

Aug 21, 2024

Lester Glenn Subaru responded

Hi Eileen, Thank you so much for your kind words! We’re delighted to hear that Seth and the team provided you with a knowledgeable, competent, and fair experience! It’s great to know that Seth’s years of experience made a positive impact. We truly appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

July 19, 2024

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Employee Rating

Lease ad was a bait & switch. Lease ad was based on one stock number, which you didn't have. Need to improve the management of the Customer. Don't talk down to me, example Meliss More

by Amyvanyoung66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Salvatore Falcone, Mario Markou, Brandon Grace , Melissa Arnold, Lindsey Mulrain

Jul 31, 2024

Lester Glenn Subaru responded

Hi Amy, Thank you for sharing your feedback. We’re sorry to hear about your experience and the misunderstanding with the lease ad! We have shared this review with our management team and they want to address your concerns and ensure everything is resolved to your satisfaction. Our sales manager, James, is waiting to hear back from you and has reached out via call, text, and email. Please let us know if there’s anything else we can do in the meantime. Happy Driving, The Lester Glenn Subaru Team

July 16, 2024

Dealership Rating
Employee Rating

I went in for a test drive of a new Crosstrek and to get some information, but I ended up leaving with one! Everyone that I worked with was super helpful and knowledgeable. They helped me stick close to my More

by Allie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Grace, Patrick Piro, Brandon Grace , Sean Weisneck

Aug 02, 2024

Lester Glenn Subaru responded

Hi Allie, Thank you for sharing your experience! We’re thrilled to hear that you ended up with a new Crosstrek and that our team was helpful and knowledgeable throughout the process! It’s great to know we could help you stay within your budget and meet your needs. If you have any more questions or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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