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Alison Smith
Alison Smith at Toyota of Cleveland

Alison Smith | Page 6

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Alison Smith

April 07, 2026

Dealership Rating
Employee Rating

Friendly Very thorough Easy to make an appointment They explained everything very well and clearly More

by LIDELLEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Angelia Caronia, Michael Hampton, Matthew Reagan , Luis Mendez, Eddie Shadgett

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Apr 07, 2026

Toyota of Cleveland responded

Thank you for highlighting how simple it was to set up your appointment and for mentioning the friendly, thorough care during your Toyota Tacoma service. We’re glad our team could explain every detail clearly. We look forward to helping you with your next visit. Justin Chretien General Sales Manager 423-664-9715

March 22, 2026

Dealership Rating
Employee Rating

First time taking our new car there and we were impressed. The thorough communication is very much appreciated. The video from the mechanic was a nice touch too. More

by Arickett724
Recommend Dealer
Yes

Other Employees Tagged: Alison Smith

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Mar 22, 2026

Toyota of Cleveland responded

Delighted that our thorough communication and the mechanic’s video made your first Toyota Camry service clear and informative. Alison appreciates you choosing us and looks forward to assisting you again.

November 20, 2025

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Employee Rating

Thank you for the excellent service. This was a good experience from the time of check in till delivery More

by BJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout

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Nov 20, 2025

Toyota of Cleveland responded

Hi BJ, we're delighted to hear you had a great experience from start to finish at Toyota of Cleveland. We appreciate your business! Safe travels!

September 27, 2025

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Employee Rating

The lady who took our information was Kind. We did not have to wait a long time for the truck service. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Toyota of Cleveland responded

Betsy, we're glad you were in good hands with our team and that your visit was a smooth one from start to finish! Thank you for choosing Toyota of Cleveland and for sharing your support. See you next time!

September 26, 2025

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Employee Rating

Great experience with service departments. Tech was courteous and timely. She helped by walking me to door since wearing a boot on my foot. More

by mandyree49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 29, 2025

Toyota of Cleveland responded

We're very pleased to hear our service team made your recent visit a comfortable one. We truly value your kind words and your business. Thank you from all of us at Toyota of Cleveland!

September 10, 2025

Dealership Rating
Employee Rating

Finally a repair facility that fixed the problem on the first try. Reasonably priced too. More

by Wcfence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

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Sep 11, 2025

Toyota of Cleveland responded

We're glad to hear that our team provided you with such excellent care! Thank you! - Toyota of Cleveland

August 14, 2025

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Employee Rating

I have always trusted Toyota of Cleveland to do services and maintance on my car. More

by yong1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Angelia Caronia, Michael Hampton, Matthew Reagan , Luis Mendez, Eddie Shadgett

Print
Aug 15, 2025

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your vehicle's service needs! We're grateful for your continued support and look forward to seeing you at your next visit!

August 04, 2025

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Employee Rating

Josh was great to work with! Very knowledgeable, friendly, and not pushy at all. It’s a great vehicle and is exactly what we can afford. More

by sarahl7527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder, Josh Howard

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Aug 05, 2025

Toyota of Cleveland responded

Hi Sarah! We’re thrilled to hear Josh made your experience smooth and pressure-free at Toyota of Cleveland. Enjoy your new vehicle!

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