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Alyse Allen
Alyse Allen at Southern Team Hyundai Nissan Subaru Volkswagen
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Alyse Allen | Page 12

Nissan Express Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.7
136 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

16 yrs, 7 mos

4.7

136 Reviews

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136 Reviews of Alyse Allen

May 25, 2023

Dealership Rating
Employee Rating

The Southern Team group is very professional, knowledgeable and very pleasant to work with. I enjoy working with them More

by JANDLBROWN07
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Maria Durham, Melissa Sigmon

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May 25, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 25, 2023

Dealership Rating
Employee Rating

First Team always offers great service when needed to take my car into for maintenance. They are friendly and upfront about costs and help with anything that might be needed. Mark has been good for helpi More

by adamcox3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Sam Williams

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May 23, 2023

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This dealership has great service and I do highly recommend. The staff is friendly as well!! More

by Amcgeorge98
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Recommend Dealer
Yes

Other Employees Tagged: Mike White

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May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 19, 2023

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Employee Rating

I was taken advantage of, and the make me pay for things I didn't need More

by mrmrsprophete2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Baker, Harold Woody, Mike White, Mike Adams (Subaru), Maria Durham, Danielle Starkey, Melissa Sigmon, Sam Williams, Troy Brickner

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May 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 16, 2023

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Employee Rating

Great experience. A professional organization that knows how to take care of its customers and make you feel that you are number one More

by MLHERRON1964
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike White, Maria Durham, Danielle Starkey

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May 16, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 11, 2023

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Employee Rating

We've always had a great experience here in purchasing vehicles and within the service dept. More

by dccampbell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horatio Doregos, Keith Kelso, Danielle Starkey

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May 11, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 08, 2023

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Very polite and kind always keeps you up dated what needs to be done. Thank you More

by TERESAYOPP
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Durham

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May 08, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 19, 2023

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This dealership went the extra mile to take care of us. We are very happy. More

by CHICO79PURAVIDA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Subaru), Maria Durham, Danielle Starkey, Melissa Sigmon

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Apr 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Apr 19, 2023

CHICO79PURAVIDA responded

Cant say enough about this dealer, they definitely went out of there way to make my wife's car right. I also would like thank Nissan corporate office for helping get the wife's car repaired. We will definitely continue to be Nissan owners in the future.

April 17, 2023

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Employee Rating

My recall repair went as planned and the dealership had the car ready early. The staff member who helped me at pickup was very pleasant and courteous.. More

by MIKEDUV
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Recommend Dealer
Yes
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Apr 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 16, 2023

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Employee Rating

The repairs were great! But keeping me informed on the status of my vehicle, in the two weeks it was there, was sorely lacking. More

by cfowlie7
Workmanship
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Service Communication
Recommend Dealer
Yes
Helpful
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Apr 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

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