Amanda Young
Amanda Young at North Penn VW

Amanda Young | Page 39

Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.9
412 Reviews
4.9

412 Reviews

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412 Reviews of Amanda Young

October 15, 2020

Dealership Rating
Employee Rating

Expensive; discounts as promised were not applied; was charged $46 dollars for wiper blades;service manager told me he would apply discounts; never did; never followed up More

by DTHOMPSON215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jorge Campacci, Jesse McDonough

Nov 03, 2020

North Penn VW responded

Mr. & Mrs. Thompson, Thank you for your recent visit to our VW Service Department. We understand that repairing your vehicle is sometimes an unexpected and burdensome expense. Due to this, we perform quarterly pricing evaluation to ensure we're within market value. The factory wiper blades are much higher quality than what you'll find at a general auto parts store and require less frequent replacement. The wipers were installed free of charge and we did also provide you with a service discount to relieve you of some of the financial burden. If you have any questions regarding the invoice that was reviewed with you, please give us a call at 267-956-1145. We look forward to seeing you again at your next service visit. Ken Benton Service Manager

October 11, 2020

Dealership Rating
Employee Rating

Dealer was thorough and did everything we asked them to. Do. We are very pleased with your service and love our car. Thank you for your help. More

by MUDDERSAUL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Jesse McDonough

September 27, 2020

Dealership Rating
Employee Rating

Great place! Service department rocks. Scheduling is convenient. Payment options offered. And the mechanics are knowledgeable and super friendly. Love the text updates it's a great feature too! More

by Lindseygarvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Jesse McDonough , John Balassis, Shawn Shaffer

September 25, 2020

Dealership Rating
Employee Rating

Always clean, great customer service, very informative, professional, and proficient. I appreciate coming to this dealership for all of these reasons mentioned here and more. More

by WENSW93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Holland

September 04, 2020

Dealership Rating
Employee Rating

Very clean, staff is knowledgeable and friendly. I was there for my car’s inspection and the 30,000 mile checkup. Work was completed in a timely manner. More

by Patty70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Jesse McDonough

August 26, 2020

Dealership Rating
Employee Rating

I came in for a routine state mechanical and emissions inspection and the service center had the inspections completed and me checked out within 90 minutes. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Jesse McDonough

August 17, 2020

Dealership Rating
Employee Rating

Have used North Penn VW's Service Department for several years for a VW that was purchased at another dealer. North Penn by far is the best of any Dealer Service Department I have ever used. I knew when the More

by cwluther
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Sinclair , Jason Hartman

August 13, 2020

Dealership Rating
Employee Rating

I leased my Jetta through this dealership and everyone was super helpful in the process! Since then I have only gotten my Jetta serviced here and I will not take it anywhere else. This dealership also has More

by MEGANMAGARITY
Recommend Dealer
Yes

Other Employees Tagged: Tim Notarianni, Greg Holland, Joe Dephilipo, Jorge Campacci, Antonio Miller , John Balassis, Jason Hartman, Matthew Treichel

August 06, 2020

Dealership Rating
Employee Rating

I appreciate they offer home pick up of my vehicle. The service appointment staff are always friendly and cordial as are the folks they used to pick up and deliver the car. More

by TNDSWARTZ
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Jesse McDonough

August 04, 2020

Dealership Rating
Employee Rating

The dealership has a courteous and professional service department. The waiting area is comfortable and orderly. Mr. McDonough is a good listener, informative and straight-forward. More

by RB
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Jesse McDonough

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