Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 49

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
715 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.7

715 Reviews

Write a Review

715 Reviews of Amber Young

January 23, 2024

Dealership Rating
Employee Rating

Very good service. The coffee was good and the sitting area was nice. Staff was very friendly and got us in and out in a timely manner More

by gojubunny
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

January 22, 2024

Dealership Rating
Employee Rating

I am continually impressed with the staff at Otto! They are prompt and friendly. Keep up the good work!! More

by PATTIB21
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

January 22, 2024

Dealership Rating
Employee Rating

Comfortable service with a focus on the customer Offers options to make sure the car is up to the customer expectations More

by wwiley51
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

January 20, 2024

Dealership Rating
Employee Rating

My GPS W-F second seat is noisy. I drove 4 hours to the dealership. 3 months have passed and the service has not responded. More

by lin jiang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Otto

Jan 22, 2024

Otto Cadillac responded

I'm sorry to hear that this happened. I am happy to hear that our service department was able to get the part in and coordinate a time to schedule your repair. Please reach out to me directly if you have any other issues. Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

January 19, 2024

Dealership Rating
Employee Rating

Excellent service. Roger and Amber are great--very helpful. Highly recommended. Very satisfied with our visit. More

by nasus119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss

January 19, 2024

Dealership Rating
Employee Rating

The Best and the most honest dealership I ever had! My car have a CEL on and they find a problem and fix it for very reasonable prices! And all the worker are very nice and professional. Definitely a g More

by ESRRY5566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean, Roger Prentiss , Dawn Crossley

January 19, 2024

Dealership Rating
Employee Rating

Otto Cadillac is a professionally run dealership that exudes exclusivity. The location is modern and clean with a service department that is as clean as a surgical center. The overall pride of their empl More

by mulvaneylaw7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 19, 2024

Dealership Rating
Employee Rating

Very professional, efficient and everyone is so friendly making me very comfortable and at ease for asking questions. Very very happy at OTTO! More

by jean.pawelek
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

January 18, 2024

Dealership Rating
Employee Rating

The device dept was ready and waiting for me at my scheduled appointment. They were accommodating and prompt! More

by JOYNERJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2024

Dealership Rating
Employee Rating

Always a pleasure taking my car to Otto Cadillac. A great group of people and outstanding service. Amber, Bill, and everyone at Otto Cadillac are outstanding. Thank you for taking such great care More

by danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Bill McLean

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