"Easy to work with, came through"
- Q50 Red Sport
Buying the actual car was a breeze, I think I got a good deal for the purchase price and a fair value for my trade in. Where these guys went above and beyond was in the following days. I noticed something was off in my new car, called Joel, and it was arranged for me to come back to the dealership and have everything taken care of without a penny of a cost to me. The typical stigma of 'used car salesmen' couldn't be further from the truth with these guys as they went above and beyond after the sale was already made. Joel worked with Chad and Dave to ensure everything was handled in a timely fashion when I came back into the dealership, which was appreciated as I was coming from a few hours away.
"Easy to work with"
Kudos to Dodie and the Infiniti of Hoffman crew. Purchased a pre-owned vehicle from them last week and the experience was so very smooth. The car was in great shape, there was none of the usual "sales pressure" from their guys and the process was quick and efficient.
I would definitely see Dodie again if/when I need another vehicle - he's a funny and unique guy, very conversant and never made me feel rushed.
Bought a used Q50s and everyone was great. These guys made sure I was completely happy and ever little thing was addressed. They took all fear out of purchasing a used vehicle. We will definitely be back again.
Tim,Tony,Dave,Amin, you guys are the best!!!
"Incredible dealer, treated us like kings"
This the first time withing in 30 years of buying cars, I felt as I am dealing with real people and not just a car dealer, the General Manager, the Sales representative and the Finance manager they all pitched in gave us their 100% effort, advising, costing explaining and delivering best car experience, a great discount, top dollar for trade-in and just overall easy simple process, just made us feel very appreciated that we are paying for a great value. Very seldom you find dealer that have these qualities in 3 people who understood that we are looking for a quality but cannot afford it, they made sure we got what we looked for and guided us thru the process. INFINITI of Hoffman Estates made us happy 100% . Bought Q50 2019 model, and traded Honda Accord 2013
"Purchase of QX60"
Yantra was very helpful and no pressure what so ever. he did follow up throughout 6-7 days and we decided to come back and purchase.
I also really liked Chad, with the stocking hat, he was very nice and accommodating in securing our second key fab
FYI:The salesman who sat in the next office seemed very loud and pushy the entire time I was in Ayanna’s office. he went thru 3 couples who ended up leaving by the time we left.
Amin in finance was also fabulous. We purchased both warranties from him
"Purchase of Porsche Cayenne"
- Dennis from St. Louis
Very easy, transparent and straightforward. Salesman was helpful and able to answer all of my questions. I drove to Hoffman Estates from St.Louis, purchased the vehicle and drove backnin one day.
- Fifth Infiniti
No pressure, no gimmicks, plenty of support. Made an appointment on the idea that I would be buying a higher end model (Q70) but Joel was happy to show and test drive anything I wanted, so we also looked at a Q50 at a far lower price.
It could not have been clearer that Joel and Infiniti of Hoffman Estates wanted me to buy whichever car I wanted/felt was the right value for me. No upselling.
I bought the Q70 incidentally.
Josh was very professional and polished. He thought of options that would work for us and we ended up with an amazing car at a great price!
"Excellent service from start to finish "
- Tawzar H
Yaneil, Chad, Rick and Amin handled the process efficiently from the beginning to completion. The choice of cars, detailed information provided, working on offering the most affordable price possible. Overall, my experience with them was absolutely amazing. I would certainly Recommend Motor Werks Company to anyone who's looking for a 5 star customer service.
- David O
The experience was exceptional. Joel was awesome, very informative and enjoyable to work with.
Rick negotiated with me on the deal to make the experience a great one. I hate trying to haggle over a vehicle and I can say this transaction exceeded my expectations. Amin was efficient and friendly. He stayed late to complete the transaction and walked me through the entire closing process. Great dealership to work with. Thanks gentlemen.