Amy Carpenter
Amy Carpenter at Manly Honda

Amy Carpenter

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.5
99 Reviews

Dealership Experience

3 yrs

Industry Experience

10 yrs, 3 mos

Languages Spoken

English English

4.5

99 Reviews

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99 Reviews of Amy Carpenter

November 27, 2025

Dealership Rating
Employee Rating

Since I bought my 2016 H-RV at Manly, I have always taken my car to their service department and I have received quick and full service at a reasonable price. The staff are friendly and helpful, and the serv More

by Jacqueline R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Manly Honda responded

Thank you so much for taking the time to share your experience! We’re genuinely grateful for your continued trust since purchasing your 2016 HR-V from us. It means a lot to know our service team has consistently provided quick, thorough care at a fair price, and that our advisors have helped you make the best decisions for both your vehicle and your budget. We’re thrilled we were able to support you before your long drive and get your tires replaced in time, with options that fit your needs. Moments like that are precisely why we’re here...to make sure you feel confident and taken care of every time you visit. Thank you again for being a loyal Manly Honda guest. We appreciate you and look forward to serving you for many more miles to come! With appreciation, Manly Honda Team

November 19, 2025

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Manly did a great job of servicing my HR-V! I also rented a car to continue my daily chores and they kept in touch as to when my vehicle would be ready. Great support. More

by billparis0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton, Sara Hamilton

Nov 20, 2025

Manly Honda responded

Thank you for selecting us as your dealership. We sincerely appreciate your support! Sincerely, Your Manly Honda Team

October 17, 2025

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Thank you Carlo for making my visit as smooth as possible. I appreciated that you walked me through the requirements of where the gas level had to be for service on the fuel pump recall since I have More

by heidibrand
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Manly Honda responded

Thank you for being part of the Manly Honda family! We truly appreciate your trust and continued support. All of us at Manly Honda

January 30, 2025

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Excellent service, exceptional services reps, Lots of the coffee and good treats. Will be back More

by RASMITH5000
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mason Coralde, Tony Inzunza, Chris Galdi , Daniel Barajas Torre

Feb 01, 2025

Manly Honda responded

Hi RASMITH5000, I am so glad you enjoyed the coffee and treats! Thank you for sharing your experience. Until next time, Your Manly Honda Team

August 22, 2024

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Employee Rating

Lucy was amazing as always! Knows her job and gives you an excellent guest experience. She gets a five star review. I was a bit disappointed with the tech as during the insp More

by DANALEAVITT71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez

February 07, 2024

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Employee Rating

Two Lyft drivers refused to take me an my medical service dog home after drop-reported to Lyft. Amy wrote down the wrong license plate number on the DMV form More

by lyda.hilbert
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

January 17, 2024

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Employee Rating

Simple, straight forward, and courteous. I would definitely come back to the dealership for future service. More

by nmiller0113
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

January 16, 2024

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Employee Rating

The new system to show video at the moment when technician work in you car it's excellent Thanks for that. And employees are very friendly. More

by XAVIEROMNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 14, 2024

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Employee Rating

I waited over 3 hours for a checkup - cars that came after me were handled before me No update or communication in between - low energy of the whole place - taking us, customers for granted More

by Satnarayan
Recommend Dealer
No

Other Employees Tagged: Amy Carpenter

Jan 15, 2024

Manly Honda responded

Hi Satnarayan, My name is Jose Rocha customer experience manager I can be reached at 707-535-1163 or jrocha@manlyauto.com. apologies that we didn't provide excellent service I can't find a profile with your username can I please get your phone number we use I like to call you tomorrow and get more details on how we can improve..! We value you and your business. Best Your manly Honda Service team

January 13, 2024

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Employee Rating

My Honda Sport Touring Hatchback ? ? was supposed to be fixed before the end of the end of 2023 and I was supposed to get a phone call from customer service. No one called back. Few day More

by INFO92
Recommend Dealer
No

Other Employees Tagged: Amy Carpenter

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