Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
283 Reviews
Write a Review283 Reviews of Amy Ronan
September 18, 2018
Great service Excellent sales service from Kim as well as finance assisistance from Carlos This recent purchase was our family third vehicle purchase from Bourne Excellent sales service from Kim as well as finance assisistance from Carlos This recent purchase was our family third vehicle purchase from Bourne auto in last six years. Loyal return customer who recommends your business to others More
Other Employees Tagged: Carlos Machado, Kim Bailey
September 15, 2018
Zero Pressure, Genuine People Mark and Carlos were extremely helpful throughout the entire process. I met with Mark on day one to go over cars I liked and while I was waiting for Mark and Carlos were extremely helpful throughout the entire process. I met with Mark on day one to go over cars I liked and while I was waiting for the cars to test drive always offered me a refreshment. He made it fun to car shop and check out new cars. After going through all the cars I was interested in, he gave me a recommendation on what he thought might interest me. I drove away in a 2015 Kia Optima SX and i couldn’t be happier. Carlos made the Finance part easy and painless while helping me out and explaining everything in detail before I signed anything. I will only use Bourne for now on! More
Other Employees Tagged: Carlos Machado, Mark Aufiero
September 15, 2018
Easiest car buying experience ever! When I unexpectedly had to replace my car, I went to Bourne on the recommendation of a friend. From the first interactions on-line and over the phone When I unexpectedly had to replace my car, I went to Bourne on the recommendation of a friend. From the first interactions on-line and over the phone I was impressed with the courtesy and professionalism with everyone I dealt with. At the dealership, Mark arranged for me to drive four vehicles I had chosen on the website. He was very friendly and accommodating. I never felt pressured in any way. I discovered the next day that I had picked out a vehicle that didn't have one of the features I was looking for. I called Mark and he was completely understanding and we made arrangements for me to chose a different car. By the next day, I was in my new car. Bourne's culture is so much different than other dealerships. There is no pressure at all--not even when it comes to adding on warranties. I am very happy with this process and would highly recommend them. More
Other Employees Tagged: Carlos Machado, John Benner, Mark Aufiero , Caroline Simmons
September 12, 2018
Thanks Kim lovely lady for the care where no one was and giving me the best ideas, care, and car I wanted. She always called me concerning my purchase, updates lovely lady for the care where no one was and giving me the best ideas, care, and car I wanted. She always called me concerning my purchase, updates, and whether i was comfortable with it. More
Other Employees Tagged: Kim Bailey
September 10, 2018
High quality customer service! Simply the best customer service experience I have ever had from any dealership in Massachusetts. Started off looking on line for a Subaru WRX STI. Simply the best customer service experience I have ever had from any dealership in Massachusetts. Started off looking on line for a Subaru WRX STI. Found many in the area. Bourne's auto center was the best price so I put them on my list for my first stop in my test drive itinerary. Contacted them via email and got a quick response from Amy who was very professional with setting up a time and date for a test drive. Very nice lady. I had 2 other appointments that same day but Bourne was the best price hands down. Came in for my test drive and met with Victoria (Tori) Very kind ,professional and knowledgeable employee at Bourne's auto center. She greeted me with respect and wasn't pushy like other car dealerships. She had the car pulled up front for me to check out and drive. Which the drive was awesome as ppl who own Subaru know...... Came back and said to Tori that I dont need to look any further this was the car... We talked and she helped out on every aspect of the financial set up before going to finance department. All in all every one that got me into my new car I salute you. I will be sending everyone that I know to Bourne's auto center when in need of a new vehicle. They have one of the best line up of vehicles on site.👍 More
Other Employees Tagged: Shawn Saunders, Tori Gourdin
September 08, 2018
gregs the man Fast, great service. Went out of my way to come here because I saw an ad for a car online. Would recommend, the staff is very friendly. Fast, great service. Went out of my way to come here because I saw an ad for a car online. Would recommend, the staff is very friendly. More
Other Employees Tagged: David Olson , Greg Cummings
September 01, 2018
Deff a great to purchase a car.. Deff a great place to buy a vehicle.The salesmen was very polite and down to the point.I am going to refer people to this dealership..This is a fast p Deff a great place to buy a vehicle.The salesmen was very polite and down to the point.I am going to refer people to this dealership..This is a fast pace dealership.. More
Other Employees Tagged: Michael Kelley, Carlos Machado , Matt Aiello, Mike Clark, Greg Cummings, Tanya Marsden
August 18, 2018
No pressure Great environment to buy a car. No pressure from start to finish. Jose was great along with Carlos in finance. So easy. We will definitely be return Great environment to buy a car. No pressure from start to finish. Jose was great along with Carlos in finance. So easy. We will definitely be return customers More
Other Employees Tagged: Carlos Machado, Jose Garcia
August 15, 2018
Bourne’s It was a pleasure to work with everyone at Bourne’s! Very low key, low stress buying experience. Highly recommended. Love my new car, and they handled It was a pleasure to work with everyone at Bourne’s! Very low key, low stress buying experience. Highly recommended. Love my new car, and they handled everything with ease. More
Other Employees Tagged: David Pair, George Mead
August 13, 2018
Great Dealership We have bought three cars here. The service is always really great. The no pressure atmosphere makes it easy to get the car you want. We have bought three cars here. The service is always really great. The no pressure atmosphere makes it easy to get the car you want. More
Other Employees Tagged: Tori Gourdin, George Mead
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