Andre Reid | Page 2

Very nice people, very courteous and friendly, however we have a problem that has yet to be resolved: my daughter bought a 2021 Forester, a beautiful car, from them and took delivery on November 20, 2023. As have a problem that has yet to be resolved: my daughter bought a 2021 Forester, a beautiful car, from them and took delivery on November 20, 2023. As is customary she got a temporary registration from the dealer while they took care of getting the permanent registration from the DMV. As of this writing, January 12th 2024, the forty-five day temporary registration has expired and the permanent registration has not come through. My daughter is paying for and insuring a car she cannot legally drive. If she's caught driving a car with an expired temporary registration she could be fined and the car could be seized and impounded. She contacted the NYS DMV and they told her, "Based on our records, it appears that the dealer’s registration application has not been processed by DMV yet. Please note that dealerships in New York have a maximum of 45 days to complete the process. Contact the dealer to inquire about the status of the paperwork." We have contacted the dealer several times and, while they've been very polite, we have not had a satisfactory explanation of why they have not completed the application or when it will be completed. Meanwhile we do not have the use of the car and have been inconvenienced. My concern is that this is a car that can't be registered at this point for some reason, and it's not fair to my daughter. I have left a message on the manager's voice mail and have not received a callback as yet. I hope they can resolve this issue very soon. More

Helpful 0

Report | Print

This is our first Subaru and dealing with Brewster Subaru was the best experience ever! Andre and Rich were professional, super friendly, courteous, and funny. Not pushy and candid. Really down to earth. Bo was the best experience ever! Andre and Rich were professional, super friendly, courteous, and funny. Not pushy and candid. Really down to earth. Both are very knowledgeable and weren't offended with my questions and took the time to go over everything. I highly recommend anyone looking for a Subaru, go to Brewster Subaru. More

Helpful 0

Report | Print

Andre and Rich over at Brewster Subaru are a great team. This is our fourth car with them and enjoy the experience each time. I Highly recommend. This is our fourth car with them and enjoy the experience each time. I Highly recommend. More

Helpful 0

Report | Print

This is my familys 10 car from Brewster Subaru. Nelson treats me like a brother when i walk in the showroom. Andre was professional and well versed on the options of our new 2024 Forester. Wh Nelson treats me like a brother when i walk in the showroom. Andre was professional and well versed on the options of our new 2024 Forester. Whenever we need service Danny in the service dept is always on the ball. I always suggest Brewster Subaru to my friends when they're looking for a used or new car. More

Helpful 0

Report | Print

Knowledgeable, helpful, courteous. Our third Subaru and not our last. Highly recommend the Brewster Subaru dealership. Our third Subaru and not our last. Highly recommend the Brewster Subaru dealership. More

Helpful 0

Report | Print

Our experience at Brewster Subaru was excellent. I am actually stunned at the ease of buying a car. No pushy sales people. No hidden agendas. Kristen H and Rich J were extremely helpful and knowledg I am actually stunned at the ease of buying a car. No pushy sales people. No hidden agendas. Kristen H and Rich J were extremely helpful and knowledgeable when it came to the car and the sales required. Even Andre was available for us to test drive the car (we came back twice in one day). It is so awesome to see colleagues helping each other out. This dealership was friendly and responsive and even worked after hours to deal with some unexpected (and atypical) insurance issues. They also heard our concerns and addressed them before we purchased the car. The next time we need to a buy a car, we will for certain, be back! More

Helpful 0

Report | Print

Our experience at Brewster Honda was nothing short of exceptional. After a disappointing shift in ownership at our previous dealer, we found a refreshing change at Brewster Subaru. From the warm welcome exceptional. After a disappointing shift in ownership at our previous dealer, we found a refreshing change at Brewster Subaru. From the warm welcome we received to the friendly and knowledgeable sales consultant, it was evident that customer relationships were valued. The general manager took the time to introduce himself, adding a personal touch to our visit, and the business manager ensured a seamless final transaction by addressing all our last-minute questions. We highly recommend Brewster Honda and look forward to fostering a continued long-term relationship with them. More

Helpful 0

Report | Print

Friendly, knowledgeable salespeople and dealership. Made the car buying experience less stressful. Kristen and Andre were great to work with. Made the car buying experience less stressful. Kristen and Andre were great to work with. More

Helpful 0

Report | Print

Outstanding Dealership. Manager Patrick Larson and sales Andre Reid were professional and shared their knowledge supporting my first new car purchase. I have bought many us Manager Patrick Larson and sales Andre Reid were professional and shared their knowledge supporting my first new car purchase. I have bought many used cars ; yet was hesitant to purchase new. A personal experience and small family feel added to my satisfied buying experience. Love my new Subaru Outback and this ; my new dealership. Thank you Patrick and Andre!❤️👏 More

Helpful 0

Report | Print

Rich was very professional, patient, non pressuring, clear in his explanations of available options and well organized. On top of that he was amicable and good humored which helped to make a potentially clear in his explanations of available options and well organized. On top of that he was amicable and good humored which helped to make a potentially stressful situation easier! More

Helpful 0

Report | Print