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Andres Flores
Andres Flores at Elk Grove Toyota

Andres Flores

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Andres Flores

March 01, 2026

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Employee Rating

Very good Job and very good customer service and a good time frame finish on a good time More

by Rosario Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Bui, Michaela (Mickey) Alvares, Jelian Alop, Rene Ascencio

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Mar 02, 2026

Elk Grove Toyota responded

Hello Rosario, Thank you for taking time out of your day to review our Express Service department. I am happy to hear you received very good customer service in the correct time frame. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

February 17, 2026

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Fast service and friendly people. Vehicle was returned clean. Thoroughly went through the condition of RAV4. More

by aignacio
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2026

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review our staff. I am happy to hear your vehicle was returned to you clean and you enjoyed your time with our friendly employees. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2025

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The service was quick and easy. Everybody was polite and very courteous. I definitely would recommend for other Toyota owner. More

by Crucial_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Keosykao, Alvin Kumar, Primal Kumar, Khang Bui, Michaela (Mickey) Alvares, Jelian Alop, Rene Ascencio, Patricia Herrera, Tiffany Forschler

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Nov 14, 2025

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review our dealership. I am happy to hear our staff was polite and courteous. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

October 17, 2025

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It was on time and the staff greeted me well although I had to wait for about 15 minutes. However, it would be better if I could get the report of my battery test. The advertise stated that test was co More

by xuanllynew2017@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Elk Grove Toyota responded

Hello, Thank you for your review. I have addressed your concern about the battery test with our Service Manager. Our Advisors usually go over the battery test and do not give a copy of the report. However I can get one emailed to you if you would like. You can contact me through email at Jblair@elkgrovetoyota.com. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

August 24, 2025

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Friendly, and fast Svc car was ready in a fast manor and close to home More

by Nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

Elk Grove Toyota responded

Hello Nan, Thank you for your review. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 11, 2025

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They are very professional and supportive. Prices are little bit higher than others but very great service they provide More

by ansarullahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Elk Grove Toyota responded

Hello, Thank you for your feedback. I am happy to hear our staff was professional and supportive. I have addressed your concerns about pricing with our upper management. We strive to keep our prices competitive with other Service Centers. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

March 11, 2025

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I always get excellent service at toyota Elk Grove. The service advisors are very knowledgeable, kind, helpful, patient and accommodating. The place is immaculately clean and extremely organized. Final More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Primal Kumar

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Mar 11, 2025

Elk Grove Toyota responded

Hi Peter, Thank you for sharing this wonderful review with our community. I am happy to know our staff is always helpful during your time with us. We are thankful for awesome customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 20, 2025

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Fast and efficient service . Close to my location and excellent customer service. Good price overall More

by Ndy1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Keosykao, Miguel Navarro, Andy Tran , Primal Kumar, John Nguyen, Ronald Singh, Mike Lau, Gustavo Nevarez, Khang Bui

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Feb 20, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review and rate many of our Service staff. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

June 14, 2024

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Employee Rating

Excellent customer service, friendly advisors, accessible location and clean waiting room. I always enjoy going to Elk Grove Toyota. More

by sparris1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2024

Elk Grove Toyota responded

Thank you for your kind words. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 28, 2024

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Employee Rating

My representative was very kind and very professional he did such good service and a good job and answered all my questions I will definitely recommend him I know his last name was Flores , I will be back i More

by Maybeth Chace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2024

Elk Grove Toyota responded

Hello Maybeth, Thank you for giving us another chance. I am thrilled to hear Andres was helpful and was able to restore your faith in our company. If you ever have a concern in the future please ask for Victor Reynoso (Service Manager), Dave Moore (Service Director), or Jeannette Blair (Customer Relations Manager). We are always happy to help. Sincerely, Jeannette Blair Customer Relations Manager

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