Andrew Jennings | Page 15

This is the second car we've gotten through Grand Subaru (and Outback and a Forester). Our experience with Grand Subaru both times was exceptional. This time, we dealt from start to finish with Nealy Ande (and Outback and a Forester). Our experience with Grand Subaru both times was exceptional. This time, we dealt from start to finish with Nealy Anderson, and we cannot say enough good things about her! She was true to her word at every stage of the process; she has a great personality (and is just a nice person in general) and took any stress out of the process; she made sure the process moved along as quickly as possible and kept us informed throughout; and she is extremely knowledgeable about the vehicles - she pointed out any differences we'd see between the Outback and the Forester. We will not hesitate to get our next vehicle from Grand Subaru and we hope Nealy will be "our person" again (although hopefully she will be promoted by then - she certainly deserves a promotion!). More

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Awesome experience and excellent service from wonderful very well-trained staff and cool salesperson. and detailed knowledge of vehicles. very well-trained staff and cool salesperson. and detailed knowledge of vehicles. More

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It was a good experience overall. My dealer was friendly and supportive in all aspects. The test drive was also very easy and no issues with it. I did have a hiccup with a new car hav My dealer was friendly and supportive in all aspects. The test drive was also very easy and no issues with it. I did have a hiccup with a new car having an exterior issue that was fixed right away by the dealership with no charge to me. Overall it was easy and simple process. More

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Everyone was super friendly and did everything they could to make sure I was satisfied with my purchase; excellent experience. to make sure I was satisfied with my purchase; excellent experience. More

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The dealership was easy huge. The parking had more than adequate customer parking spaces. The inventory of cars was impressive. They have a very huge and remolded service area. In The parking had more than adequate customer parking spaces. The inventory of cars was impressive. They have a very huge and remolded service area. Inside there are 2 levels for sales and finance. Also I love that they have refreshments and good snacks for customers. I thought I was in a shopping mall. My salesman Gabriel was very easy to talk to. He was very knowledgable,patient and understanding. More

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Anthony helped us after we had called late one evening looking for available Outbacks. We had color/trim package preferences and needed a vehicle pretty fast. There were 2 vehicles available, but we were looking for available Outbacks. We had color/trim package preferences and needed a vehicle pretty fast. There were 2 vehicles available, but we were really interested in 1 of them. We drove an hour, getting there an hour before closing. At no point did we feel rushed or pressured into a purchase. We did buy the Outback that night. Great experience. More

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I traveled 3 hours to buy my 2022 crosstrek from Grand. Nealy was awesome and the process was easy. Highly recommend! Nealy was awesome and the process was easy. Highly recommend! More

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Looking for a new car? If you haven't considered a Subaru, check them out. I'm on my 3rd Subaru, and my daughter's on her 1st. Top marks for safety, gas mileage, and com If you haven't considered a Subaru, check them out. I'm on my 3rd Subaru, and my daughter's on her 1st. Top marks for safety, gas mileage, and comfort, all at a reasonable price. A special thanks to Jason Smith who made the process super easy for both of us. More

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My experience here at Grand Subaru Bensenville was excellent. Afiza was great, knowledgeable and most of all helpful!. She was able to assist me and and answered all of our questions. Needless to say excellent. Afiza was great, knowledgeable and most of all helpful!. She was able to assist me and and answered all of our questions. Needless to say, we left with our new car, I would highly recommend to my family and friends. Thank you Afiza, Andrew Jennings and Subaru family. More

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Nice, clean very attentive staff, I don't regret taking the extra trip to Bensenville, even though I have 2 other Subaru Dealerships closer to me. Everything was made super easy, Jason Smith called me, an the extra trip to Bensenville, even though I have 2 other Subaru Dealerships closer to me. Everything was made super easy, Jason Smith called me, and offered to reserve exactly the Crosstrek I wanted, which made everything so much easier, and he didn't try selling me something I didn't inquire for. I was in, and out with my new Subaru Crosstrek Sport. More

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