Andrew Shaw
Andrew Shaw at BMW of Westlake
Refer Me

Andrew Shaw | Page 3

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
82 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

11 yrs, 4 mos

4.9

82 Reviews

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82 Reviews of Andrew Shaw

January 16, 2024

Dealership Rating
Employee Rating

Very quick service get the car in and what work was to be performed. Also pointed out some other issues and they would look and got back to me on what they found and solutions. More

by gopacich
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 16, 2024

BMW of Westlake responded

Thanks for the positive review!

January 15, 2024

Dealership Rating
Employee Rating

The service at the BMW of Westlake dealership was excellent as always. I recommend this dealership to anyone. More

by EAGLETRACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

BMW of Westlake responded

Thanks for the awesome review about the team!

January 14, 2024

Dealership Rating
Employee Rating

Took care of our warranty issue, handled all the paperwork and helped us out on covering the extra labor they were expecting. More

by STACEYCARR24
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 15, 2024

BMW of Westlake responded

Thanks for the amazing review!

January 14, 2024

Dealership Rating
Employee Rating

Excellent experience! I arrived ahead of time for my appointment and Andrew received me warmly. He even resolved an issue that wasn't the primary purpose of my visit. More

by Kas Firdman
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 15, 2024

BMW of Westlake responded

Thanks for the awesome review!

January 12, 2024

Dealership Rating
Employee Rating

Prompt service It was easy to schedule a maintenance appointment and the staff was courteous More

by ZJISHI
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 12, 2024

BMW of Westlake responded

Thanks for the great review!

January 11, 2024

Dealership Rating
Employee Rating

Prompt, friendly service Andrew went the extra distance in ensuring that I received good service at the lowest cost. More

by tcaridi
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 11, 2024

BMW of Westlake responded

Thanks for the good review!

January 11, 2024

Dealership Rating
Employee Rating

Andrew was very transparent about the state of my car. He made me aware of the issues with the car and provided proper maintenance recommendations. Andrew was very professional and helpful. More

by JAKEBOPPLE
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 11, 2024

BMW of Westlake responded

Thanks for the great review!

January 08, 2024

Dealership Rating
Employee Rating

Regular annual service (oil change). Timely service, very polite people. The whole experience was very positive. Scheduling was also easy and fast. More

by GCHATZIM.ENG
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 08, 2024

BMW of Westlake responded

Thanks for the fantastic review!

January 07, 2024

Dealership Rating
Employee Rating

Always great customer service. Very friendly and helpful staff Would recommend anybody here Great job! More

by GEORGESALAZAR95
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 08, 2024

BMW of Westlake responded

We appreciate the positive review!

January 07, 2024

Dealership Rating
Employee Rating

Andrew and service department did great, on time and good communication. Loaner was nice to have during service. More

by Loscebulls
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 08, 2024

BMW of Westlake responded

Thanks for the great review!

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