"Once again, a pleasant experience at Klaben Lincoln"
This is now the 4th time I have leased a Lincoln MKX from Klaben Ford/Lincoln in Kent , Ohio and as usual, it was a pleasant and painless experience. Chris and Tim were efficient, knowledgeable and fun to do business with. I will be back in 3 years!
"Always taken care of. "
Got my new F150 again and was taken care of big time by Dave Mott and Dan Peters. They always take awesome care of me and my family. And Andy is a wiz with finance. Have bought or leased at least 20 vehicles from them. Got my first new car from Dave back in the day. Thanks for always having my back guys.
- Diana Morado
I was referred here by my sister who has purchased two vehicles here previously. I was wanting to just get some information on what options I might have since I still owed quite a bit on my previous Focus. I worked with Matt Moyers and Andy Bellian who were extremely helpful in explaining my options and he was able to get me into a new Ecosport. I feel that they went above and beyond in helping me to make an informed decision and get the best financing available. I would totally recommend Matt to anyone who is looking for an automobile, even if you have to drive a distance to get here. You won't be disappointed!
"Felt like family"
Joe is amazing sales person, honest and always availabel to amswer questions evem after he sold me my last two cars. Andy is just as amazing.
"Love the Fusions"
- KATHRYN TINKER
This is the 3td Fusion we have leased from Dan Peters at Klaben Ford. Staff is very friendly, courteous and professional. No high pressure sales pitch I've gotten at other dealerships
"Klaben, a neighborhood plus."
OK, here's the jingle: Klaben, we're closer than you think!
So, as I have stated, I would definitely recommend buying a vehicle from Klaben.
Why? Because they are not only close (who wants to drive to a Cleveland suburb to buy a car) but they are also concerned - truly, it seems - about customer satisfaction! My salesman, Luke Cornish, was a very pleasant man, very kind and very personable. I got a satisfactory amount for my trade-in, got a brand new vehicle and drove away a happy person. Luke (no relation to the actress Abbey Cornish, I know because I asked!) had a kind way of helping the transaction to be a happy, pain-free experience. I took my dog with me, and she was allowed into the dealership, which I really liked, and ran around the entire showroom! I wanted her with me, it was going to be her vehicle, too. She loves our new vehicle, in spite of picking a car out in the showroom! I appreciated Klaben allowing her in, and letting her stay while I did my business.
Go to Klaben for the way you deserve to be taken care of, for a smooth transaction and for total customer satisfaction!
They made purchasing a truck a comfortable and easy experience. Salesman was friendly and knowledgeable. Good selection of nice used trucks. Would definitely buy from them again.
"The BEST Ever!!!!"
This dealership is unbelievably professional! I am a 75 year old male who has been involved with sales and management my whole working career. The service I received from Dave Mott was so superior that it brings back memories of the old days of selling thru "features and benefits". He used empathy toward my personal situation,both financially and psychologically. It was a true joy to deal with him and his staff. Jenn Bowen was excellent in making the drudgery of paperwork a pleasant experience. What makes Klaben so good is the level of comfort and friendliness that is evident. Other consultants stop by to say hello and are willing to help out. Mike Cooney comes to mind. Andy was so nice to thank me for my business and spending some time to get to know me. This was my third experience with Klaben,I am a rookie based on customers who come back time after time!
But I can see why repeat business is done here. They are so professional! Thanks again for a great experience.
"2018 Escape purchase"
Klaben has been our only new car purchase dealer for 20 years. Always friendly and no pressure style is the best. Dan Peters has been our personal Sales Person for years. He is patient, knowledgeable and most of all throughout the years has turned from professional to more of a friend. Always look forward to have the purchase and experience with Dan. Its also good to have Andy come to talk with us to have that friendly and personal touch.
Christine also makes our experience good with a thorough and efficient experience.
Thanks again see you in the fall for my daughters new car purchase.
I love going to Klaben because Joe Ballian and Andy Ballian always take great care of us. Because of them, we recommend Klaben to friends and family.