Andy Brouer | Page 12

Superhero car salesman Eric went above and beyond to help me find a car that met my needs. He was extremely accommodating, patient, honest, helpful, and knowledgeable. I fe Eric went above and beyond to help me find a car that met my needs. He was extremely accommodating, patient, honest, helpful, and knowledgeable. I felt at easy, and never felt pushed into purchasing something that I didn't want. I was very pleased with his choice of car he helped me pick out. We ended up spending six hours together, I felt like royalty. Thank you for making my car buying experience worthwhile More

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New Car Purchase Ryan Svatos was a wonderful representation of the Anderson auto group. He helped my fiancé and I find the perfect Camry for us. I was very stressed ou Ryan Svatos was a wonderful representation of the Anderson auto group. He helped my fiancé and I find the perfect Camry for us. I was very stressed out about trading my Jeep in and going out of my comfort zone and getting into a car. But after just the first weekend in my new Camry I could not be happier with our purchase. Thanks so much Ryan! More

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Great no pressure experience The sales people were kind and helpful. Not like some of my past high pressure experiences. I could be happier with my purchase and with the way I was The sales people were kind and helpful. Not like some of my past high pressure experiences. I could be happier with my purchase and with the way I was treated! More

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Purchase Friendly and helpful. We felt like we were getting a good deal on purchase and trade-in. Very patient with all the questions we had Friendly and helpful. We felt like we were getting a good deal on purchase and trade-in. Very patient with all the questions we had More

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First time success! I’ve never gotten a car from a dealership before, but Eloy and the rest of the team made the whole process so seamless. They offered advice and helped I’ve never gotten a car from a dealership before, but Eloy and the rest of the team made the whole process so seamless. They offered advice and helped educate me on a lot of what I had zero knowledge about (whether it be the car itself, the financing process, or otherwise), and it was all very welcoming and encouraging. Very chill, very kind, very trustworthy. Highly recommend! Will definitely be going back there whenever it’s time to buy a new car again. More

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Great experience They were able to locate the exact car I wanted for my son’s birthday and did an awesome job surprising him! They decorated the car with balloons and They were able to locate the exact car I wanted for my son’s birthday and did an awesome job surprising him! They decorated the car with balloons and a Big Red Bow on top, just like you see on the TV commercials. It was so cool! The Toyota staff even sang Happy Birthday to him over the microphone. it truly was a great experience! Thanks Anderson Toyota! More

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Andrej was great, dealership haggled less than I expected. I will begin this by saying I was in the market to purchase by force, not choice, which is less thrilling than the already thrilling prospect of car h I will begin this by saying I was in the market to purchase by force, not choice, which is less thrilling than the already thrilling prospect of car hunting and buying (please note sarcasm here). A total loss accident forced my hand and I spent a lot of time researching vehicles/price/configurations/ etc. before deciding to go to Anderson Toyota. Working with Andrej was good experience. particularly by comparison to other Anderson group experiences I've had. He knew the product well, was able to answer all f my questions and was NOT pushy. I came in to look at one vehicle in particular and was not interested in other inventory. He allowed me the time to take the vehicle for almost an hour which in tur allowed me to get the stamp of approval from my wife before starting to work a deal. The normal couple of rounds of I a willing to pay $XXX with the sales manager scoffing ensued. In the end I left with a new(er) Highlander and Andrej/Toyota made some money. The only negative was when Andrej (whether this came from the sales manager or not I cannot say) told me someone "screwed up" when putting the sticker price on this vehicle, suggesting it was listed at less than it should have been. Not a good tactic and I suggest not using it in the future. it is not the customer's fault or problem and to think I would care is also very silly. Again, this was the only negative from this experience. Jump to Monday afternoon, 8/12, I discover what appears to be a screwdriver sticking out through the side wall of my tire, right next to the rim. I call the dealership on Tuesday morning, and Andy B was nice enough to take care of me by replacing the tire for free within two hours of calling in. He also handled the detail I needed to schedule with Andrej, but had not done. For once, I didn't leave an Anderson dealership feeling disrespected or disappointed. Well done. More

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Fantastic Purchasing Experience from Start to Finish I’m a first time car buyer and I can’t imagine having a better experience. Ryan promptly greeted my Dad and me when we were looking around the lot to I’m a first time car buyer and I can’t imagine having a better experience. Ryan promptly greeted my Dad and me when we were looking around the lot to see how he could help. He listened to what I wanted and didn’t try to push anything I wasn’t interested in. His top priority was making sure I would be happy with whatever vehicle I chose. Andy was friendly and instrumental in getting us a good deal. Additionally, when my new car presented an issue he didn’t hesitate to have the car looked at and give me a replacement while my vehicle is being repaired. Tony was very personable and took the time to clearly explain each warranty option. He was also patient and understanding when I was struggling to decide which option I wanted to choose. And he provided helpful input which led me to, what I consider, the best option for me. My overall experience was wonderful, as was my experience with each individual. They all went above and beyond to make sure I would be happy with my purchase. I left feeling excited with my new car and good about spending my money at Anderson Toyota. Thank you all so much for making buying my first car so memorable and positive. My parents have been Honda owners for years, but are now considering purchasing a Toyota from Anderson due to our experience. And I will definitely be recommending this dealership and Ryan to anyone I know! More

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Exceptional Experience, Treated like Family!! My name is Olivia and I would like to relay to you my Anderson Toyota experience... We stopped at Anderson just to browse but ended up with the vehicl My name is Olivia and I would like to relay to you my Anderson Toyota experience... We stopped at Anderson just to browse but ended up with the vehicle of my dreams. All of which was possible only because of the exceptional, 110% commitment by every staff member involved. It started with Eloy Sosa giving us accurate and truthful information of not only the vehicle desired, but the process of a financial commitment by me. He was straightforward, honest and willing to give his all even knowing I wasn’t AT ALL committed at that point. Thank you Eloy for making me feel comfortable enough to engage you with my thought process. I was scared, you put me at ease and for that I am grateful. Devon Bloomingdale, Thank you for reaching out to me when you saw I was uncomfortable and needed some extra reassurance about the Anderson Toyota family. Ryan Svatos, your personal information on the quality of my vehicle, which you also happen to own the same model as the one I purchased, was better than any review that could have been written. Tony Signorella, the fact that you didn’t put any pressure on me and walked me gently through the financing forest, made an indelible impression on me and I felt at ease throughout this journey. Rick Stout, General Manager of Anderson Toyota, you have created a culture within your organization that eschew’s pride, passion and a commitment to excellence. You should be very proud of your team but your leadership as well. Not to mention, the SugarJones gift card was the proverbial “Icing on the cake”. Yes, pun was intended!! Bob Stewart, your professionalism and pure desire to give the customer a beyond fair trade-in value for their vehicle, DID NOT go unnoticed and I will forever be grateful. Lastly, and certainly not least, Andy Brouer, Sales Manager EXTRAORDINAIRE!! You, made me feel like I was the only one that mattered, not the transaction, but me, as a person!! I felt as if my experience and happiness was at the core of your motivation. A completely joyous experience is what you allowed me to have, without judgement and prejudice, you danced with my dream and made it a reality!! Anderson Toyota, you should be lauded for having a staff as committed to excellent customer satisfaction!! All of those mentioned, you are without a doubt, The Anderson Group DREAM TEAM!! All other dealerships should take notice, Anderson Toyota is the pinnacle of EXCELLENCE!! I would also like to take this opportunity to give a shout out to Eric, Andrej, Jerry, Don, Frank, Shelby, and Sage for the kindness of your interest in my experience through the offering of refreshments and your warm and welcoming conversations. Thank you all from the bottom of my heart. I look forward to continuing being a member of the Anderson Toyota for many years to come. More

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Andy Brouer Andy goes above and beyond again for to completely insure that I was satisfied with a vehicle in locating it matching it to my needs. I have bought se Andy goes above and beyond again for to completely insure that I was satisfied with a vehicle in locating it matching it to my needs. I have bought several vehicles from Andy over the years and he has always performed above a outstanding salesmana. He is a credit to your company. More

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