Angela Davis

Excellent, prompt, and thorough customer service. Will continue to use their service department for all my maintenance and warranty needs. Will continue to use their service department for all my maintenance and warranty needs. More

by cbutler7 Verified Customer Verified Customer

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I appreciated Lee, my advisor very much. I was very frustrated that my car broke down period after just recently purchasing it then to add to this it occurred on a Sunday when Service Dept w I was very frustrated that my car broke down period after just recently purchasing it then to add to this it occurred on a Sunday when Service Dept was closed AND one day before an international trip. Lee assured me that he would take care of my car and have it ready for me when I returned from out of the country. I felt relief and never had to worry about the car. More

by DARLAS88 Verified Customer Verified Customer

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Gary Yannibelli took care of me from the moment I called to the time I drove off the lot. Thank you! to the time I drove off the lot. Thank you! More

by Lady LaTonya Verified Customer Verified Customer

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Exceptional customer service! ! Buying my car was smooth and quick just like I asked. Mauricio made it happen! Thanks everyone at Big Star! ! Buying my car was smooth and quick just like I asked. Mauricio made it happen! Thanks everyone at Big Star! More

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Mario Paniagua recommendation: Mario was the consummate salesman in the purchase of my 2022 Cadillac XT5. He was honest, transparent (a rare talent), and his communication skills were off the ch consummate salesman in the purchase of my 2022 Cadillac XT5. He was honest, transparent (a rare talent), and his communication skills were off the charts. For every question I asked, and I had many, he responded in a timely manner and most of the time he included pictures to show the answers to my questions. His knowledge of the vehicle and his expertise gave me confidence in the Cadillac. Mario followed up several times after the sale which I consider an exceptional effort on his part. He made the buying experience pleasurable and rewarding. It did not surprise me that he completed the sale with this special effort. I highly recommend that if you are looking to buy a car, in particular a Cadillac, I would contact Mario Paniagua at Big Star Cadillac and utilize his skills and talents to find that vehicle for you. You will not be disappointed. When I look for another vehicle somewhere down the road, my first phone call will be to Mario because of this exceptional experience. Thank you sincerely, Richard Collura Ashland, NE More

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We found our CT5 3 hours away in Houston. From the initial phone call with Casandra everything was executed perfectly. She knows what she’s doing. We didn’t need to be sold on the car so we w From the initial phone call with Casandra everything was executed perfectly. She knows what she’s doing. We didn’t need to be sold on the car so we went straight into numbers and working with everyone. Big Star Cadillac gave us an amazing deal on our vehicle and Casandra plays a big part in that. When she says “let me go to work for you” she certainly does. Everyone was so kind from Angela with our finance docs to Deyme taking the time to show us super cruise and other unique features. The car was spotless and presented with a red bow. We appreciated everyone so much for making this such an easy transaction and for everyone being so kind. If we find ourselves wanting another Cadillac in the future we would certainly reach out to Casandra! Thank you! More

by CARSONOWENS1 Verified Customer Verified Customer

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I am very pleased with my new vehicle and Jackson was great. He was very attentive, knowledgeable and he called afterwards to ensure I had everything I needed and that all went smoothly. I will definitel great. He was very attentive, knowledgeable and he called afterwards to ensure I had everything I needed and that all went smoothly. I will definitely return for another vehicle. More

by tlapsley Verified Customer Verified Customer

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We are repeat customers of Lisa and this Cadillac dealer. It’s over an hour away from where we live but well worth the drive. Bring them any deal and they will beat it and more. Overall great customer servic It’s over an hour away from where we live but well worth the drive. Bring them any deal and they will beat it and more. Overall great customer service and the buying process was very speedy. More

by TXB1422 Verified Customer Verified Customer

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He was very patient with me. He did not rush me let me take my time and pick out the car I wanted I test drove four different model cars. He did not rush me let me take my time and pick out the car I wanted I test drove four different model cars. More

by MELISSAWILKINS10 Verified Customer Verified Customer

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Exceptional service, knowledgeable staff, and unbeatable deals—Big Star Cadillac delivers a luxury experience every time! deals—Big Star Cadillac delivers a luxury experience every time! More

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