I met Angus on Friday afternoon. Told him that I'd like to look at both a Tundra and Tacoma. He was pleasant to be around and answered all my questions. After I decided to look more deeply into the Tacoma I mentioned that I neede to show my wife. Three hours later we drove off the lot with our 2016 Tacoma. Angus made my wife and I feel welcome and relaxed. We swapped many car buying stories. Both Megan Terry and Christine Donahue were friendly and precise with all the numbers. Thanks for a great experience. Chris M
"Best sales experience!"
Angus was very welcoming and helpful the first time we met him, and was wonderful to deal with through the whole sales process. Definitely worth the travel for us.
"Happy with Sales and Service"
- elderly buyer
My experience with Heritage Service has always been excellent, the people are polite, explain everything, and the work is always satisfactory. I recently bought a new Rav4 and was very pleased with the sales team, particularly Angus Gunn, who was patient and pleasant throughout. I particularly appreciated the time he took to explain the particulars that were new to me on the Rav. Also thanks to Daniel, who helped me locate the items I forgot to take out of my trade-in.
Walked in to do a test drive. Was helped immensely by Angus Gunn. Not only helped is realize that we didn't want our first car choice but helped us find something we did want. Extremely helpful, not pushy, and very enthusiastic.
"Angus Gunn and HeritageToyota - great experience!"
Recently purchased a Toyota Hylander from Heritage. Angus greeted me almost immediately with a friendly smile and an offer of coffee. I knew exactly which vehicle I wanted to test drive. Interior detailing was not impressive. Angus offered to have detailing done before end of sale. Price negotiation was quick and reasonable. I left for a couple of hours. When I came back all paperwork was ready. It was very busy so I had to wait to meet with finance manager. I was asked by several employees, if I needed anything. Heritage was having a holiday party and I was offered food and more coffee. Angus kept checking in with me. Travis, in finance, was efficient and friendly. Once I had my vehicle home, my husband noticed a crack in the front bumper. He called Angus and he worked with my husband to fix the problem. Toyota ordered a new part and is fixing the crack. Very impressed with the customer service. Angus was in contact with my husband several times and we are happy customers. I will definitely recommend Angus and Heritage to my friends and family. The only negative comment is that even after Heritage completed a detailing of the vehicle, when Angus was going over features inside, we found cereal and dirty cup holders. That is an area that needs improvement.
- Mary Beth and TOm
We recently purchased a certified used Camry from Heritage with great sales assistance from Angus Gunn. Angus listened to our needs and helped us find just the right car at the right price.
He is very knowledgeable, helpful, pleasant and extremely hard working. We will recommend him to others--and will return when we need our next Camry!
We were apprehensive having dealt with another dealership for our last 3 cars. We met Angus out on the sidewalk and his friendly hello was welcoming. We waited a week, quite busy with holiday
schedules, received a call from him and it was obvious he wanted our business. We returned and bought our 1st Toyota and so far it is great. We are seniors and are a little overwhelmed by all the technology, even though Jeremy (tech person ) was very patient and re-assured us to take our time to get familiar and we were told to come back anytime for more education. So far so good !!! We are leaving for the south and look forward to travelling down the highway in our new RAV 4. Good work Angus !!! Thanks
Other Employees Tagged:
"A+ for the young GUNN"
Huge THANKS to Angus Gunn...
He helped us find the right vehicle for our family, for the right price...at the time when we needed it most.
He was patient with our family, understood our concerns and overall - is a very friendly, easy to work with Toyota salesman.
We love our new truck!
Chris & Amy Ladd
Other Employees Tagged:
"Great car purchase experience!"
Angus was great! We know what we wanted to pay and which car we wanted. He made sure to make himself available when we needed him and we quickly came to the right deal. I would not hesitate to recommend a car purchase over there!
Other Employees Tagged:
Very thorough. No games. Super service! Seamless. Delivered exactly what we wanted as fast as possible. A very positive experience. Would recommend heritage Toyota to anyone looking for a new or pre owned car.