Anna Nathan

My husband and I drive 2+ hours to purchase a 2026 Toyota Camry XSE from Ventura Toyota. Upon arriving the Sales Manager made sure to greet us which was nice since most times they work more behind the scenes Camry XSE from Ventura Toyota. Upon arriving the Sales Manager made sure to greet us which was nice since most times they work more behind the scenes. We had the pleasure of working with Jim from sales who was not only professional but friendly as well. Jim really worked hard to make sure we got a fair price that worked within our budget for the car we wanted. Anna in financing was also very professional and absolutely delightful to work with, she did a great job explaining all the "terms of agreement" with us and made sure we were comfortable with our purchase. As a whole the dealership really checked off all the boxes for us during our car buying experience. Everyone was very professional and personable and definitely worked as a team to ensure customer satisfaction. I would highly recommend this dealership to family and friends. More

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Jim was a delight, very engaging and everyone was friendly. Anna was also very friendly and helpful friendly. Anna was also very friendly and helpful More

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Deon is the best he gave excellent service and is very patient and very helpful thank you for you help patient and very helpful thank you for you help More

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Fantastic customer service. They stayed late for us in order for us to complete. The transaction . We even received a follow-up call to make sure we were happy with the vehicle They stayed late for us in order for us to complete. The transaction . We even received a follow-up call to make sure we were happy with the vehicle we purchased.. More

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We had a great experience working with Jim McArdle and with Anna in Finance. Both were friendly and professional and made the experience of purchasing a car very easy. with Anna in Finance. Both were friendly and professional and made the experience of purchasing a car very easy. More

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He was so helpful in helping me buy my car! He told everything we needed to know and didn’t hesitant to keep pushing to get to our goals. He told everything we needed to know and didn’t hesitant to keep pushing to get to our goals. More

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Deon was completely and totally helpful and nice experience and this is my second car experience and this is my second car More

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I had been dreading the car purchasing process. Part of my reluctance was due to my repetitively regretful experiences with my local dealership service center. My purchase at Ventura Toyota was Part of my reluctance was due to my repetitively regretful experiences with my local dealership service center. My purchase at Ventura Toyota was a pleasant surprise. With new RAV4's hard to come by I took a look at their used stock. I found one to my liking (thank you Luis for the knowledge & test drive) and started the process. Jim McArdle handled the sale, including my trade in, in a professional and straightforward fashion. While there was not much in negotiations, there were a few points that Jim was very helpful in working through and making me feel good about the transaction. Being in sales myself I appreciated that he took my concerns to management to be worked out in a fair manor. While there was one minor hick-up in ordering a part, Jim quickly helped me get this corrected with the service department. In summary, my interactions with sales team and service department has been very satisfactory. It was well worth the drive from Santa Barbara to get this level of service. Thank you, Justin C. More

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Jim is the GOAT. I really dislike dealing with typical sales tactics like bait and switch or pressure to buy add-ons right away so even though I loved the car I found I really dislike dealing with typical sales tactics like bait and switch or pressure to buy add-ons right away so even though I loved the car I found on their website I wasn’t thrilled about the car buying process. Luckily I ended up with Jim as our salesman. The car I wanted was still being built but I got to check out a similar model on the lot and Jim walked me through all the features and available add-ons. He wasn’t pushy or aggressive he simply explained the options and if I showed interest he’d dive deeper and answer every question. I appreciated the transparency and the fact that there were no hidden fees or forced add-ons. When a few issues came up on my end he was incredibly helpful and flexible. My car arrived on time in perfect condition and just as beautiful as I’d hoped. Jim helped sync it to my phone showed me how the controls and touchscreen worked and we took a quick test drive. He answered everything thoroughly. I wrapped up the paperwork with KP who was punctual, friendly and on top of it. He explained each document and even caught a mistake I’d made and let me know he’d already started the refund process which I really appreciated and it shows the integrity of Ventura Toyota. I’d absolutely 💯 recommend Jim at Ventura Toyota to anyone looking for a new or used car. More

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Deon, showed excellent customer service. He was knowledgeable and patient. He took the time to explain everything to us and answer our questions. He was knowledgeable and patient. He took the time to explain everything to us and answer our questions. More

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