Jaime Torres

They sold the car we had already agreed on while I was literally at the bank getting a cashier’s check to pay for it! We had negotiated the price, agreed on the vehicle, and scheduled a pickup date. Th literally at the bank getting a cashier’s check to pay for it! We had negotiated the price, agreed on the vehicle, and scheduled a pickup date. Their sales manager specifically promised to hold the car for me that day. But while I was at the bank preparing the payment, I received a text saying they had sold the car to someone else. What makes this even more frustrating is how the entire negotiation was handled. The sales manager repeatedly used misleading pricing tactics, making the process unnecessarily difficult and frustrating. I understand that dealerships are in the business of selling cars, but when a manager makes a commitment to a customer, I expect them to honor it. Selling the vehicle while the customer is actively arranging payment is completely unacceptable. I wasted my time negotiating, making arrangements, and going to the bank, only to find out that their promises meant absolutely nothing. If you’re considering buying a car from Ventura Toyota, be extremely cautious, especially when dealing with their sales management. Based on my experience, I wouldn’t trust their word or recommend this dealership to anyone. More

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Luis Martinez was great with helping us find our new car, as he always is. He is thorough and will help you find what is best for you and help with getting you a great deal. He is always available to answer as he always is. He is thorough and will help you find what is best for you and help with getting you a great deal. He is always available to answer questions and will step in to help in any way he can. He is great at what he does! More

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Working with Deon was an outstanding experience from start to finish. He was professional, knowledgeable, patient, and genuinely committed to helping me find the best option without any pressure. He too start to finish. He was professional, knowledgeable, patient, and genuinely committed to helping me find the best option without any pressure. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. His communication was excellent, and he went above and beyond to ensure I was satisfied every step of the way. I truly appreciate his honesty, dedication, and exceptional customer service. I highly recommend him to anyone looking for a trustworthy and reliable salesman. More

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Deon and manager Jaime Torres will get the job done! Very reliable, easygoing, and professional! Very reliable, easygoing, and professional! More

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Last Sunday was our first day walking car lots to get a better idea of what I wanted in a new car. From the minute we were greeted, to the time we drove off in our new Toyota Land Cruiser, we felt no press better idea of what I wanted in a new car. From the minute we were greeted, to the time we drove off in our new Toyota Land Cruiser, we felt no pressure, always supported, and like we were family there! More

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Deon was an excellent salesman, and helped me with every request I made during my trade in, he even helped me take pictures with my old car and new car. I had a very easy and accommodating experience at Ven request I made during my trade in, he even helped me take pictures with my old car and new car. I had a very easy and accommodating experience at Ventura Toyota thanks to him. More

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Deon Mike Perez Jaime Torres and Marion best service EVER. Highly Recommend. Worth every Penny EVER. Highly Recommend. Worth every Penny More

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Deon, showed excellent customer service. He was knowledgeable and patient. He took the time to explain everything to us and answer our questions. He was knowledgeable and patient. He took the time to explain everything to us and answer our questions. More

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The dealership was friendly, respectful and informative. A positive experience overall. And four more words. A positive experience overall. And four more words. More

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Very friendly and helpful even when purchasing a higher mileage used vehicle with no hassle on pricing! mileage used vehicle with no hassle on pricing! More

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