Annie Thompson | Page 17
Service Advisor
Dean Team Subaru Volkswagen
15121 Manchester Road
Ballwin, MO 63011
240 Reviews
Write a Review240 Reviews of Annie Thompson
August 28, 2020
Second car I got from Dean Team and Paul Bierman. They all make it too easy. Everyone is very friendly and knowledgeable. Keep up the great work! all make it too easy. Everyone is very friendly and knowledgeable. Keep up the great work! More
Other Employees Tagged: Paul Biermann , Molly Dean-Newberry, Jason Moore, Carl Schaeffer, Ryan Troll
August 07, 2020
They make it easy Sam Goevert was super helpful. Due to COVID didn't have anyone to watch our kids, so we had to bring a 7 and 4 year old along with us for the test dr Sam Goevert was super helpful. Due to COVID didn't have anyone to watch our kids, so we had to bring a 7 and 4 year old along with us for the test drive. He helped us with the car seats and was super friendly. As far as the sales experience. NO pressure, no trying to pull you back into the dealership while you think it over. He gives you the info, answers questions and gives you time to come to a decision on your terms. Subaru seems to be this way in general. This is our third car from this dealership and having experienced other dealers in the past I don't seriously consider going anywhere else. We also get our cars serviced here, most honest service department I have ever encountered. They will tell you what you need and more importantly what you don't need and what can wait until next time. More
Other Employees Tagged: Eric Harrelson, Jeff Price, Sam Goevert
May 15, 2020
Our new car purchase was easy and fair. Great customer service !! Made me feel valued as a customer. We will purchase from this dealer in the future. service !! Made me feel valued as a customer. We will purchase from this dealer in the future. More
Other Employees Tagged: Jeff Price , Jason Moore, Tony Wright
April 20, 2020
Easy to do I have never had less of a hassle purchasing a car. JD Daugherty is honest and up front about what can be done. No haggling or 10 trips to his “manage I have never had less of a hassle purchasing a car. JD Daugherty is honest and up front about what can be done. No haggling or 10 trips to his “manager” to check on things. Dean team and JD are the real deal. More
Other Employees Tagged: J.D. Daugherty, Michael "Hershey" Harmon
April 16, 2020
After months of looking and working with chris who was very patient with me and my search. I now have the perfect car for me! Thank you to the Dean Team crew for making a car buy experience easy very patient with me and my search. I now have the perfect car for me! Thank you to the Dean Team crew for making a car buy experience easy More
Other Employees Tagged: Jason Moore, Christopher Smith (#subarusmith)
March 26, 2020
Off to a GREAT Start; Best Service Experiecne Ever (!) I recently had the 30K service performed on my 2017 Subaru Legacy at Dean Team Subaru; this was my first visit to this dealership. I was promptly gre I recently had the 30K service performed on my 2017 Subaru Legacy at Dean Team Subaru; this was my first visit to this dealership. I was promptly greeted with a good morning & a smile by Annie, one of the Service Advisors; something which was lacking at two other Subaru dealerships I visited. Annie, and the mechanic who showed me my air filters needed changing, were courteous / friendly / respectful professionals; so I will not hesitate to have my car serviced at Dean Team Subaru again and will recommend to others. Would also like to mention the Service Department Manager Eric; whom, prior to my first visit, returned my call and politely answered questions. So if you don't "Feel the Love" at other Subaru service departments, I recommend you try the Dean Team! More
Other Employees Tagged: Eric Harrelson
January 04, 2020
Salesman Tony Wright was professional and no high pressure at all. This is our 3rd Subaru and have nothing but great things to say about this dealership. From going through the sales process with To pressure at all. This is our 3rd Subaru and have nothing but great things to say about this dealership. From going through the sales process with Tony, to the Service Department, I highly recommend them. We would not purchase a vehicle anywhere else! More
Other Employees Tagged: Jason Moore, Carl Schaeffer, Steve Weissgerber, Tony Wright
December 29, 2019
This is the second time we have bought from this dealership an both times we have been extremely happy with all of the staff especially Adam smith dealership an both times we have been extremely happy with all of the staff especially Adam smith More
Other Employees Tagged: Phillip Dean, Adam Smith , Jason Moore, Steve Weissgerber
November 27, 2019
Easy as 123 I have been a service customer at Dean Team Subaru since 2013. I am now a new car customer and it was a very pleasant experience. John Ostlund was k I have been a service customer at Dean Team Subaru since 2013. I am now a new car customer and it was a very pleasant experience. John Ostlund was kind, knowledgeable and quick to do what he could to make the process fast and easy. John took the time to explain all the bells and whistles on my new Forester Sport. I'm extremely happy and will definitely return. More
Other Employees Tagged: John Ostlund
November 14, 2019
14th Subaru Purchase This is the 14th time I have purchased a subaru from the Dean Team. Servie is always fantastic, they know my name, and are always willing to work with This is the 14th time I have purchased a subaru from the Dean Team. Servie is always fantastic, they know my name, and are always willing to work within my budget. They go out of their way to ensure my happiness with a purchase. I will only buy my cars from Dean Team. John Ostlund and Dustin Weshoff are always professional and easy to work with! More
Other Employees Tagged: Phillip Dean, John Ostlund, Eric Harrelson, Paul Biermann , Molly Dean-Newberry, Carl Schaeffer, Dustin Westhoff
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