Annie Thompson | Page 18

This is the second time we have bought from this dealership an both times we have been extremely happy with all of the staff especially Adam smith dealership an both times we have been extremely happy with all of the staff especially Adam smith More

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Easy as 123 I have been a service customer at Dean Team Subaru since 2013. I am now a new car customer and it was a very pleasant experience. John Ostlund was k I have been a service customer at Dean Team Subaru since 2013. I am now a new car customer and it was a very pleasant experience. John Ostlund was kind, knowledgeable and quick to do what he could to make the process fast and easy. John took the time to explain all the bells and whistles on my new Forester Sport. I'm extremely happy and will definitely return. More

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14th Subaru Purchase This is the 14th time I have purchased a subaru from the Dean Team. Servie is always fantastic, they know my name, and are always willing to work with This is the 14th time I have purchased a subaru from the Dean Team. Servie is always fantastic, they know my name, and are always willing to work within my budget. They go out of their way to ensure my happiness with a purchase. I will only buy my cars from Dean Team. John Ostlund and Dustin Weshoff are always professional and easy to work with! More

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Suby #5 Subaru #5 from John Ostlund and the Dean Team. Thats proof right there. They have always treated us great. when buying a car and service afterwards. Subaru #5 from John Ostlund and the Dean Team. Thats proof right there. They have always treated us great. when buying a car and service afterwards. More

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Dean Team Ballwin has become part of our family, our life My wife and I have just purchased our 6th car from the Dean Team Ballwin in less than 10 years, all from Paul Biermann (4 VW, 2 Subaru). One would no My wife and I have just purchased our 6th car from the Dean Team Ballwin in less than 10 years, all from Paul Biermann (4 VW, 2 Subaru). One would not think that "loyalty" is a word that could be associated with a car dealership? However that it truly what our feelings are towards the Dean Team Ballwin: loyal. We always feel "at home" when we visit the dealership, whether for service or to look at a new car. We never feel any pressure or anxiety of any kind; there is complete trust. Of course, it does help that they represent two brands that offer everything we look for in a car. Yet, the car alone does make the sale. It starts with Paul Biermann in sales, followed up by the service department: Eric Harrelson, Paul Fix (VW) and Annie Thompson (Subaru), as well as the many other very friendly folks that work there and make the experience such a pleasure. Thank you again for being part of our family these past 10 years! More

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New car purchase. Great buying experience! We appreciated the time and patience we were extended. Thank you! Everyone went above and beyond. Finance and parts pe Great buying experience! We appreciated the time and patience we were extended. Thank you! Everyone went above and beyond. Finance and parts people we dealt with were excellent. Names escape me. More

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Great experience! I purchased my second Subaru Outback. While on my way to another Subaru Sales Center where I purchased my first Subaru and was planning to purchase my second, I pulled into Dean Team Subar While on my way to another Subaru Sales Center where I purchased my first Subaru and was planning to purchase my second, I pulled into Dean Team Subaru to ask a question of the Service Dept., and spoke to Annie who I found extremely helpful and so easy to talk to. She put me in touch with John, a sales person who I felt comfortable with, and by the end of the evening I had purchased a car from John at a better price with more features! So far I have been completely satisfied with both the service department and the after-sale service and help I needed. I have received lots of attention from Dean Team to learn more about my Subaru, and I have an appointment to meet with Duke, the Subaru Delivery Specialist, who will spend time, one-on-one, to go over my new car and all its technical advancements! I really feel comfortable at the Dean Team Dealership, and confident that I can pull in any time to ask a question about my new car! More

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We rate this dealership excellent! Our rating for this dealership excellent. From start to finish, this dealership is professional and friendly. J.D. Daugherty was our sales rep Our rating for this dealership excellent. From start to finish, this dealership is professional and friendly. J.D. Daugherty was our sales rep. Knew our car inside and out . Was a great help. My daughter-in-law is in ICU and has been for 3 weeks. We asked him to help us purchase our car, go through the mechanics of it and get us out as soon as possible. He said he would and did. Plus, he put 2 bottles of cold water and snacks in the car since we had to go directly to the hospital. As a surprise! J. D. knew how our car worked. He didn't know the answer to one question, and instead of second guessing the answer, went and got someone who did know the answer. That was great. So many times salesmen just answer the way they think they should, not with knowledge. Finance department Dustin Westhoff was quick and efficient also. We had a better interest rate from our credit union. Dustin said he would call his contacts and see if they would do better than our first offer. They went a 1/4% less after he talked to them. Who does that???? It was great for us. He saved us over $700.00 by taking the time for us. This was not our first subaru. We bought our first one from Cody, who was also amazing. The entire DEAN Team is like working with family. I have given 6 contacts of ours JD's name. We had to drop our Tuscon, also bought from Deam Team Manchester, for a tire rotation. A gentleman was walking in the parking lot to the front door. He looked at my brand new, sporty subaru forester and asked how we liked it. I gave him the card J.D. gave us for future, if any problems. Told him how great the DEAN Team group was and to ask for J.D. He walked right in. Can't say enough about your establishment. It was 9 years ago and remains now the best car dealership around. More

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Our 5th car from Dean Team Our 5th Subaru from the Dean Team dealership, and each experience was better that the last. Paul Bierman and JD Daugherty bend over backwards to ensur Our 5th Subaru from the Dean Team dealership, and each experience was better that the last. Paul Bierman and JD Daugherty bend over backwards to ensure their customers are completely satisfied with their vehicle purchase, and Jeff Price and Annie Thompson do the same when the car is in for service. We wouldn't buy a car anywhere else! More

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I drive past other Subaru dealers to go to Dean Team Am very happy I choose Dean Team for my new car purchase. Working with Annie in service is always a pleasure. I trust her to help me maintain/servi Am very happy I choose Dean Team for my new car purchase. Working with Annie in service is always a pleasure. I trust her to help me maintain/service my vehicle for many years to come:) More

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