Annie Thompson | Page 18

Our new car purchase was easy and fair. Great customer service !! Made me feel valued as a customer. We will purchase from this dealer in the future. service !! Made me feel valued as a customer. We will purchase from this dealer in the future. More

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Easy to do I have never had less of a hassle purchasing a car. JD Daugherty is honest and up front about what can be done. No haggling or 10 trips to his “manage I have never had less of a hassle purchasing a car. JD Daugherty is honest and up front about what can be done. No haggling or 10 trips to his “manager” to check on things. Dean team and JD are the real deal. More

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After months of looking and working with chris who was very patient with me and my search. I now have the perfect car for me! Thank you to the Dean Team crew for making a car buy experience easy very patient with me and my search. I now have the perfect car for me! Thank you to the Dean Team crew for making a car buy experience easy More

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Off to a GREAT Start; Best Service Experiecne Ever (!) I recently had the 30K service performed on my 2017 Subaru Legacy at Dean Team Subaru; this was my first visit to this dealership. I was promptly gre I recently had the 30K service performed on my 2017 Subaru Legacy at Dean Team Subaru; this was my first visit to this dealership. I was promptly greeted with a good morning & a smile by Annie, one of the Service Advisors; something which was lacking at two other Subaru dealerships I visited. Annie, and the mechanic who showed me my air filters needed changing, were courteous / friendly / respectful professionals; so I will not hesitate to have my car serviced at Dean Team Subaru again and will recommend to others. Would also like to mention the Service Department Manager Eric; whom, prior to my first visit, returned my call and politely answered questions. So if you don't "Feel the Love" at other Subaru service departments, I recommend you try the Dean Team! More

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Salesman Tony Wright was professional and no high pressure at all. This is our 3rd Subaru and have nothing but great things to say about this dealership. From going through the sales process with To pressure at all. This is our 3rd Subaru and have nothing but great things to say about this dealership. From going through the sales process with Tony, to the Service Department, I highly recommend them. We would not purchase a vehicle anywhere else! More

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This is the second time we have bought from this dealership an both times we have been extremely happy with all of the staff especially Adam smith dealership an both times we have been extremely happy with all of the staff especially Adam smith More

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Easy as 123 I have been a service customer at Dean Team Subaru since 2013. I am now a new car customer and it was a very pleasant experience. John Ostlund was k I have been a service customer at Dean Team Subaru since 2013. I am now a new car customer and it was a very pleasant experience. John Ostlund was kind, knowledgeable and quick to do what he could to make the process fast and easy. John took the time to explain all the bells and whistles on my new Forester Sport. I'm extremely happy and will definitely return. More

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14th Subaru Purchase This is the 14th time I have purchased a subaru from the Dean Team. Servie is always fantastic, they know my name, and are always willing to work with This is the 14th time I have purchased a subaru from the Dean Team. Servie is always fantastic, they know my name, and are always willing to work within my budget. They go out of their way to ensure my happiness with a purchase. I will only buy my cars from Dean Team. John Ostlund and Dustin Weshoff are always professional and easy to work with! More

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Suby #5 Subaru #5 from John Ostlund and the Dean Team. Thats proof right there. They have always treated us great. when buying a car and service afterwards. Subaru #5 from John Ostlund and the Dean Team. Thats proof right there. They have always treated us great. when buying a car and service afterwards. More

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Dean Team Ballwin has become part of our family, our life My wife and I have just purchased our 6th car from the Dean Team Ballwin in less than 10 years, all from Paul Biermann (4 VW, 2 Subaru). One would no My wife and I have just purchased our 6th car from the Dean Team Ballwin in less than 10 years, all from Paul Biermann (4 VW, 2 Subaru). One would not think that "loyalty" is a word that could be associated with a car dealership? However that it truly what our feelings are towards the Dean Team Ballwin: loyal. We always feel "at home" when we visit the dealership, whether for service or to look at a new car. We never feel any pressure or anxiety of any kind; there is complete trust. Of course, it does help that they represent two brands that offer everything we look for in a car. Yet, the car alone does make the sale. It starts with Paul Biermann in sales, followed up by the service department: Eric Harrelson, Paul Fix (VW) and Annie Thompson (Subaru), as well as the many other very friendly folks that work there and make the experience such a pleasure. Thank you again for being part of our family these past 10 years! More

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