Anthony "AJ" Boone

They were very difficult to communicate with they wouldn’t tell me how much an oil change cost when I was on the phone with them and just kept saying don’t worry we’ll take care of you, which is not wouldn’t tell me how much an oil change cost when I was on the phone with them and just kept saying don’t worry we’ll take care of you, which is not an answer and not a number and not helpful. they’re generally overpriced and very slow and difficult to communicate with the only reason I went is because they emailed me a discount in the email for an oil change tire rotation for 5995 extra for synthetic and they wouldn’t tell me how much extra I had to call back and pretend I was someone else and asked them their price for a synthetic oil change to find out that it’s $20 more and that’s just ridiculous that I should’ve had to do that. They also wanted to charge me $40 to have the wheels balanced even though they didn’t need it and it’s a brand new car. They also used to include the tire rotation for free with your oil change if you bought the car there and I traded my car in after only a year and all of a sudden they said they don’t do that anymore so I was gonna stop going there, but they sent me a coupon for an oil change entire rotation for $59.95 synthetic extra so that’s the only reason that I came and gave them another chance More

by healyrself Verified Customer Verified Customer

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Great service every time- will be back for future car care. Always a pleasure! Thanks! care. Always a pleasure! Thanks! More

by polcol27 Verified Customer Verified Customer

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The check in process was easy. The waiting area was nice and had drinks and snacks. The waiting area was nice and had drinks and snacks. More

by green_681 Verified Customer Verified Customer

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Needed routine service, oil change, brake replacement. AJ Boone always keeps me informed of service recommendations and work progress. Keep up the good work! AJ Boone always keeps me informed of service recommendations and work progress. Keep up the good work! More

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Took me in right away and always clean and courteous. Came and got me and explained everything and washed my car. Love the service. Came and got me and explained everything and washed my car. Love the service. More

by CINDY.ENGLAND Verified Customer Verified Customer

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Fast, friendly staff. Brian was great. Kept me informed while I waited. Washing my car was a great Brian was great. Kept me informed while I waited. Washing my car was a great More

by CINDYLEE51 Verified Customer Verified Customer

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Been coming for 6 years now and sales and service has always excellent. Great staff, never any issues.Thank You All always excellent. Great staff, never any issues.Thank You All More

by BOYCOOPER12 Verified Customer Verified Customer

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Service on my Kia was quick, efficient and professional. I was advised of the particulars of their work, and an estimate of the time to complete the work I was advised of the particulars of their work, and an estimate of the time to complete the work More

by Mike Verified Customer Verified Customer

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Thorough inspection showed the issue was not we originally thought, which turned out to be much better. originally thought, which turned out to be much better. More

by TLKAMINSKI17 Verified Customer Verified Customer

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Service Consultant AJ Boone was excellent. I had to have my car towed, and his communication during that adventure, through diagnosis of my problem, to repair was excellent. He kept me well I had to have my car towed, and his communication during that adventure, through diagnosis of my problem, to repair was excellent. He kept me well informed the entire way. I felt lucky that he answered my call. I am, however, disappointed and angry that notes appeared on my receipt that are dishonest. Unfortunately, I didn't notice those notes until I was home. Let me be clear, I do not think Mr. Boone had anything to do with this. The notes stated that I wanted an "AC/ Heat Ventilation Service" performed. That is patently untrue and not remotely related to the issue with my oil pressure switch. Furthermore, the notes stated that my AC/Heat Ventilation Evaporator had mold and debris, and that I declined service. Again, this is patently untrue. The test never happened, nor service offered or declined. Despite how specific those notes are, I hope it was merely a clerical error instead of a fraudulent attempt to have unnecessary work done to my car. It would be appreciated if those notes are removed from the service record of my Kia, and a confirmation of such in writing from the service manager. This is incredibly disappointing. More

by penz Verified Customer Verified Customer

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