Anthony Persaud | Page 17

It provides reliable service. Effort is made to complete tasks on time. The car's performance was noticeably improved. Effort is made to complete tasks on time. The car's performance was noticeably improved. More

by FbantGLEN Verified Customer Verified Customer

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I have watched this dealership, get worse and worse over the years, buying three cars from them, servicing them there. Even as a loyal customer they gouge you for service. Towards the end, they were relega the years, buying three cars from them, servicing them there. Even as a loyal customer they gouge you for service. Towards the end, they were relegated to just oil changes like a glorified Jiffy Lube to me. That’s a shame considering how good the service used to be. Last visit they wanted to charge me hundreds of dollars just to tell me what the malfunction message was for. Just to tell me what it was for! No thanks. I just traded it in for an Audi. You guys need to reevaluate your policies on customer care and remember why people buy a BMW to begin with. More

by GUPPUSMAIL Verified Customer Verified Customer

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Kevin was courteous and professional during my appointment. I previously reached out thru text about an issue with remote start and he was able to guide me to correct the problem. appointment. I previously reached out thru text about an issue with remote start and he was able to guide me to correct the problem. More

by mich12vball Verified Customer Verified Customer

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Service is wonderfully and the people at dealership is Is a pleasure to work with when getting your car service. a pleasure to work with when getting your car service. More

by sawyer710 Verified Customer Verified Customer

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Very good service, excellent advisor, would recommend your services to future clients, thank you so much for being professionals. your services to future clients, thank you so much for being professionals. More

by jcole9976 Verified Customer Verified Customer

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Rallye is the best there is. Superb service and salespeople who understand your every wish. Superb service and salespeople who understand your every wish. More

by Larry K Verified Customer Verified Customer

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From the moment of driving in and walking through the door employees are courteous, cognizant of customers presence and needs. Noone is standing around doing nothing or acting like they do not want to be door employees are courteous, cognizant of customers presence and needs. Noone is standing around doing nothing or acting like they do not want to be there doing their job. It has been a refreshing experience. More

by nphalidy Verified Customer Verified Customer

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Got a salvage title 22’ M340i xdrive. Took it for an oil change and was told I’d get it by the end of the day. Got the text saying it was ready. Shortly after was texted that it wasn’t. I Took it for an oil change and was told I’d get it by the end of the day. Got the text saying it was ready. Shortly after was texted that it wasn’t. I asked what happened and was told my turbo seal was leaking and the exhaust was smoking. The car was then held on to for a few days. Then when it was inevitably found out the car was salvage, they stopped working on the car completely instead of letting me know the situation. I went to the dealer to see what was going on and was told that i would’ve needed a new turbocharger which would’ve costed up to $15-16 grand. Took the car back to the dealership where I originally purchased the car, and it turns out there was bad gas, and all it needed was new fuel injectors and that alleviated the issue. I’ll admit they were nice because I’ve taken my 2009 328xi there for a recall a couple months before I got the M340i xdrive and was given the car back by the end of the day and it was detailed too. But this lack of communication during a time where the car was still under a temporary license plate really did frustrate me. More

by Michael Yearwood Verified Customer Verified Customer

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Very detailed with explanations which helps a great deal especially me as a 50+ single woman that has zero knowledge about cars. The job they do is very professional, and satisfactory. A+ especially me as a 50+ single woman that has zero knowledge about cars. The job they do is very professional, and satisfactory. A+ More

by pat316 Verified Customer Verified Customer

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Always on time and courteous. . Easy to make an appointment, quality work at a reasonable cost. . Easy to make an appointment, quality work at a reasonable cost. More

by KTRAKAS Verified Customer Verified Customer

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