Aquila Ukama

Lou Sobh Honda responded

Dear Shari, Thank you for being a loyal customer of Lou Sobh Honda. We sincerely appreciate your repeat business and regret that your recent experience with our service coupons left you feeling frustrated. Our goal is to provide transparent pricing and value to our guests. We apologize for any confusion regarding the application of multiple discounts during a single visit. We understand how important it is for our loyal customers to feel rewarded, and we would like the opportunity to review your recent service visit and see how we can make this right. Please contact our Service Manager at 678-679-7286 or email us at hcullen@lousobhhonda.com at your earliest convenience. We value your feedback and look forward to regaining your confidence. Best regards, The Team at Lou Sobh Honda

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear you had a positive experience with our service department and that our team provided great customer care. We truly appreciate your kind words and thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the great review! We’re glad to hear you had a fast and professional experience and that our team took great care of you even after your purchase. We appreciate you choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear your experience was easy and smooth from start to finish. It's great to know Aquila provided helpful, friendly service and excellent communication. We appreciate you choosing Lou Sobh Honda and look forward to seeing you again!

Lou Sobh Honda responded

Thank you for your feedback! We're glad to hear you were pleased with the service. We apologize for the difficulty in getting an update on your vehicle’s pickup status, and we appreciate you bringing this to our attention. Thank you for choosing Lou Sobh Honda, and we look forward to assisting you again in the future!

Lou Sobh Honda responded

Hi Mike, Thank you for your continued loyalty and for sharing such a thoughtful review! We’re honored that this was your fourth Honda purchase with Lou Sobh Honda and your second time working with James Nassar. That truly means a lot to us. James takes great pride in representing both Lou Sobh Honda and the Honda brand well, and we’re thrilled to hear he delivered another great experience. We look forward to welcoming you back when it’s time for your next Honda!

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear you feel our team treats you honestly and fairly. We truly appreciate your support and are proud of the leadership and team we have here. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for your feedback. We truly appreciate you taking the time to share your experience. We understand how important it is for our team to clearly explain the services we offer and to ensure customers fully understand their options, especially if unexpected issues arise. Providing transparent information and supportive guidance is something we continuously work to improve. Your comments will be shared with our service team to help us enhance communication and better support our customers moving forward. If there’s anything specific you’d like to discuss further, we would welcome the opportunity to speak with you directly. Thank you again for your honest feedback.

Lou Sobh Honda responded

Thank you for your great review! We're glad to hear your visit was quick and that you were happy with your oil change. It's great to know you value having your vehicle serviced at a place that keeps a detailed service record. We appreciate you choosing Lou Sobh Honda and look forward to seeing you again!

Lou Sobh Honda responded

Thank you for the amazing review! We truly appreciate your kind words about our team and customer service. It means a lot to us—thank you for choosing Lou Sobh Honda!