Arturo Gutierrez

Katherine and staff went above and beyond to make our car buying experience great and easy. Our 2nd purchase, not our last. buying experience great and easy. Our 2nd purchase, not our last. More

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Customer Service excellence - Not seen in many years. Sales, Service and Finance all worked together. Sales, Service and Finance all worked together. More

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Wonderful, personal service with attention to detail. From answering questions on the vehicle, to warranty and service. Yes you may say same as other dealerships, but not the same personal attention. You From answering questions on the vehicle, to warranty and service. Yes you may say same as other dealerships, but not the same personal attention. You feel like family and not a dollar sign. More

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Greeted promptly upon arriving at dealership, was assigned to Rosario Stahl as our sales advisor, introduced to entire team, and proceeded with test drive and car purchase. Seamless, efficient, prof assigned to Rosario Stahl as our sales advisor, introduced to entire team, and proceeded with test drive and car purchase. Seamless, efficient, professional process from start to finish. Thanks to all for making the process enjoyable! More

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One of the best car buying experiences we’ve had. Arturo and David were great to work with. The whole experience was relaxed and enjoyable. Arturo and David were great to work with. The whole experience was relaxed and enjoyable. More

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Great team that was very friendly and informative. Bryan G was very helpful with showing us the car and ensuring my wife knew how to operate all the features. The finance team was good, but the sa Bryan G was very helpful with showing us the car and ensuring my wife knew how to operate all the features. The finance team was good, but the sales experience was the highlight. I expect to come back in the future for my next Mercedes purchase. More

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Very very helpful and extremely patient with us during the whole process! Trent and David were amazing! the whole process! Trent and David were amazing! More

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We’ve been with MBOTW since they opened the dealership in 2015. Their commitment to their customers and service is fantastic and second to none. It’s nice to see the same faces at the dealership year after y 2015. Their commitment to their customers and service is fantastic and second to none. It’s nice to see the same faces at the dealership year after year. More

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Arturo was a pleasure to work with in wrapping up our purchase. He made all of our options clear and helped us work through and choose the options that made the most sense for us. We walked away very h purchase. He made all of our options clear and helped us work through and choose the options that made the most sense for us. We walked away very happy. More

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I had a fantastic experience working with Trent when I purchased my SUV. He was incredibly friendly, kind, and paid close attention to every detail. He took the time to show me features on the vehicle tha purchased my SUV. He was incredibly friendly, kind, and paid close attention to every detail. He took the time to show me features on the vehicle that I hadn’t even noticed, which I really appreciated. A few days after my purchase, I noticed a rattle coming from the muffler. Trent made sure it was checked out promptly and arranged a loaner vehicle for me while mine was being serviced. He even ensured my SUV was detailed and cleaned before returning it to me. Every time I visited, he made sure I felt comfortable and welcome—always reminding me to grab a drink or a snack. His communication is impeccable, and he follows through on everything he says. Trent is truly an amazing individual, and I would absolutely do business with him again. Highly recommend! I give the dealership 4 stars because there were a couple of things that could have been handled differently, but overall it was still a good experience. More

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