Arturo Gutierrez | Page 21

Will never shop anywhere else! I cannot say enough positive things about the team at Mercedes-Benz of The Woodlands. Our salesman, Marcos Morales felt more like a friend by the time I cannot say enough positive things about the team at Mercedes-Benz of The Woodlands. Our salesman, Marcos Morales felt more like a friend by the time we were done with the purchase. His professionalism exudes in everything he does and this is the first time in our life that we could say buying a car was a pleasant experience. Marcos has excellent communication skills and even shared video updates on the process as a few cosmetic updates were handled on our vehicle prior to purchasing.  Also special thanks to Justin Johnson who helped ensure our vehicle was in tip top shape before we took it off the lot. Fantastic team, we won't be shopping elsewhere in the future! More

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Marcos Morales with Mercedes-Benz of The Woodlands was great! He provided excellent customer service with a keen attention to detail. He is very knowledgeable about Mercedes-Benz and happily worked to get great! He provided excellent customer service with a keen attention to detail. He is very knowledgeable about Mercedes-Benz and happily worked to get me into the perfect car for me! I’m a repeat customer with Mercedes-Benz of The Woodlands and won’t buy anywhere else. More

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Great experience! I bought a car at MB Woodlands. Bill Lynch was our sales rep. He was excellent. Bill has great customer service skills, and he is very knowledgeabl I bought a car at MB Woodlands. Bill Lynch was our sales rep. He was excellent. Bill has great customer service skills, and he is very knowledgeable. He sent us a great video of the car we purchased, and he had the car completely detailed and read for us when we arrived. Arturo Gutierrez in Finance was also great! Mike Lilley was awesome to work with! The entire team was great! We highly recommend Bill Lynch and this MB of the Woodlands. We will be purchasing more vehicles at this dealership! More

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Incredible service I bought a car with MB Woodlands and the service was excellent. First, the sales person was very intelligent to get the sale and the administrative se I bought a car with MB Woodlands and the service was excellent. First, the sales person was very intelligent to get the sale and the administrative service did an excellent job. I lived in Miami and I did not have to do anything, Arturo did everything for me. More

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Great experience overall. Bill Lynch was my sales rep. He has great customer service skills. Very knowledgeable and answered all of my questions. He also set up delivery for my vehicle due to my crazy work s has great customer service skills. Very knowledgeable and answered all of my questions. He also set up delivery for my vehicle due to my crazy work schedule. I worked with Arturo Guitterez in finance. He made the buying experience super quick and simple. Explained everything thoroughly. I was so used to sitting in the dealership all day when buying a vehicle but this was the fastest car buying experience ever. Thank you guys. More

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1 week ago I purchased my dream car with the help of Diego Aramayo and the team from Mercedes Benz of the Woodlands. From the very beginning Diego made sure that my family and I were taken good care of. Diego Aramayo and the team from Mercedes Benz of the Woodlands. From the very beginning Diego made sure that my family and I were taken good care of. He provided impeccable customer service and went above and beyond to make us feel welcomed and content from the moment we walked in till we left the dealership. He stayed past his work schedule to help us out and answer all of our questions. He also followed up with me a few days afterwards to make sure I was still happy with the car and that everything was in order. I highly recommend this dealership. They truly live up to their great reputation. I am beyond excited to be part of the family! Thank you Diego Aramayo, Michael Lilley and Mercedes Benz - Woodlands! More

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Great Experience! Luis Osawa is the guy to go to! He goes above and beyond to make sure your needs are met, he does NOT waste your time! He made my experience with leas Luis Osawa is the guy to go to! He goes above and beyond to make sure your needs are met, he does NOT waste your time! He made my experience with leasing my first Mercedes a breeze and he was very inviting! I'd definitely go to him if you're looking for your next Benz!(: Arturo was our finance manager and he was amazing, he gave some great pointers and deals! Thank you both for looking out! Thank you. Bianca More

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Recent purchase of CPO 2018 MB “SL 550” We had never owned a MB but after riding in our son’s GL, we decided to check out a used SL. After checking various sites, we came across a used uni We had never owned a MB but after riding in our son’s GL, we decided to check out a used SL. After checking various sites, we came across a used unit with 30K miles which was CPO. Never having had a CPO unit, we checked out the rigorous review done on a unit before receiving the CPO approval. We made a call to the Woodlands and received a call right back from Michael Thomson. Michael answered specific questions about the unit and sent further info we requested. At no time did we have to request something a second time. Due to quarantine, we were unable to travel to the dealership. Even though we could not visually check out/drive it, we made the decision to purchase the unit. We dealt with Arturo and Paula in Finance. We talked through what sequence actions had to happen being remote from the dealership. All handled very professionally with Michael being keep in the loop. We finalized the purchase and the unit was delivered to our home, in a timely manner. The Five Flags “Your MB / Your Way” on the MBOTW site were certainly adhered to with this purchase. Wayne G. April 17, 2020 More

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I just bought a beautiful 2018 Mustang from this dealership and couldn’t be happier how Fezan and Arturo made this deal happen quickly, even though I live over 8 hours away in Oklahoma. From the st dealership and couldn’t be happier how Fezan and Arturo made this deal happen quickly, even though I live over 8 hours away in Oklahoma. From the start to finish, with it being delivered to me in the midst of this Covid-19 pandemic, my buying experience was great! Great people and a Great dealership!!! Terry W More

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Bought wife a new Mercedes Could not have gone any better ! Luis and Arturo did an amazing job during a very difficult time with this Corona Virus going on. Both were absolute Could not have gone any better ! Luis and Arturo did an amazing job during a very difficult time with this Corona Virus going on. Both were absolute gentlemen and a pleasure to do business with. They took the time to show my wife the features and technology that is a bit overwhelming. Good place to do business with. Both Luis and Arturo display true honor, integrity, and professionalism. Service took excellent care of her previous vehicle before this purchase also. Thank you all again! More

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