Arturo Gutierrez | Page 20

Katherine was very sweet and accommodating to any needs or questions we had. She was very knowledgeable about any vehicles we were interested in. I would recommend her to any family or friends interested i or questions we had. She was very knowledgeable about any vehicles we were interested in. I would recommend her to any family or friends interested in purchasing a Mercedes. More

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Excellent service! Marcos Morales on sales and Arturo Gutierrez on finance were very friendly and extremely helpful! Had a great experience, will definitely recommend checking them out! Gutierrez on finance were very friendly and extremely helpful! Had a great experience, will definitely recommend checking them out! More

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I drove 3 and half hours to your dealer, and it was worth it. You guys are professional with good experience, loved dealing with you all, you guys made me comfortable and welcoming all the time, with beauti it. You guys are professional with good experience, loved dealing with you all, you guys made me comfortable and welcoming all the time, with beautiful and advanced showroom, every one did their job the way it supposed to be and more, Thank you very much for everything you provided, Good deal . 👍 BTW this is my 10th mercedes I purchased. More

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Purchasing a vehicle from this dealership was very enjoyable and simple. I was texting with Bill Lynch prior to my arrival and he had the vehicle that I was interested in ready for a test ride upon m enjoyable and simple. I was texting with Bill Lynch prior to my arrival and he had the vehicle that I was interested in ready for a test ride upon my arrival. He was extremely knowledgeable about Mercedes and made us feel very comfortable. While we did not intend to make a purchase that day, it just ended up making sense for us to do so. The process was “pressure free” and didn’t take much time at all. Arturo in finance was helpful and again, the process was simple and painless:). I am very excited to own my first Mercedes and look forward to working with Bill and the dealership for years to come. More

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George Buchanan is definitely an awesome salesman that gave excellent customer services. I actually went on Mercedes Woodlands website to look at all the reviews and after 3 hrs of taking notes and adding gave excellent customer services. I actually went on Mercedes Woodlands website to look at all the reviews and after 3 hrs of taking notes and adding up the most good reviews George Buchanan was my top pick. I made a good choice letting George help me fine my dream car. I really appreciate the way he takes his time cater to my needs and assist in all the positive ways that I was looking for. Actually I told George I was only looking but just knowing that he was working with me and wanted me to be satisfied with my dream car if I did decide to purchase was an a plus. I will be sending anyone I know that is looking for a good respectable professional and kind salesman to definitely go to George Buchanan which is a jewel. I am over the moon thanks to George Buchana More

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Wow, what a fantastic experience!!! Wished we could give them more than 5 ⭐️! From the initial visit to the day of purchase, we knew we were in good hands. Can’t say enough great things about Rosario Fernan them more than 5 ⭐️! From the initial visit to the day of purchase, we knew we were in good hands. Can’t say enough great things about Rosario Fernandez, Paula Alpha and Arturo Gutierrez. I totaled my Jeep (during the pandemic) and went through the stressful process of waiting for the insurance and Gap to be processed. Rosario & Paula were relentless in there efforts and I got my dream car, YAY! Many thanks to you all! More

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The experience went pretty smoothly, though it took longer to complete the CPO process than I hoped after purchase. That should be improved in the future. longer to complete the CPO process than I hoped after purchase. That should be improved in the future. More

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Marcos Morales with Mercedes-Benz of The Woodlands was great! He provided excellent customer service with a keen attention to detail. He is very knowledgeable about Mercedes-Benz and happily worked to get great! He provided excellent customer service with a keen attention to detail. He is very knowledgeable about Mercedes-Benz and happily worked to get me into the perfect car for me! I’m a repeat customer with Mercedes-Benz of The Woodlands and won’t buy anywhere else. More

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AMAZING Out of State purchase Window shopping during quarrantine and came across a beautiful CLA45. Didn't really have much intentions of purchasing but reached out anyways...and Window shopping during quarrantine and came across a beautiful CLA45. Didn't really have much intentions of purchasing but reached out anyways...and was engaged by to Marcos Morales. Marcos was such a pleasure to converse with...a true top professional and representative of Mercedes Benz of the Woodlands. Because of his attentiveness and professionalism we were able to get a deal completed (believe me when I say that he worked extremely hard for me). Also, Arturo Gutierrez (finance) secured me a loan with rates FAR SUPERIOR to that of my credit union. They even accepted my trade-in (offering a very fair price) even though I reside out of state! In the end, I received a great price on an incredible car without any of the drama that normally accompanies a buying experience. Buying a car "sight unseen" is always a bit risky...but I can attest that both the team and the dealership are worthy of the Mercedes name. They have now earned a forever client, even though I live 1500 miles away. THANK YOU! More

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Will never shop anywhere else! I cannot say enough positive things about the team at Mercedes-Benz of The Woodlands. Our salesman, Marcos Morales felt more like a friend by the time I cannot say enough positive things about the team at Mercedes-Benz of The Woodlands. Our salesman, Marcos Morales felt more like a friend by the time we were done with the purchase. His professionalism exudes in everything he does and this is the first time in our life that we could say buying a car was a pleasant experience. Marcos has excellent communication skills and even shared video updates on the process as a few cosmetic updates were handled on our vehicle prior to purchasing.  Also special thanks to Justin Johnson who helped ensure our vehicle was in tip top shape before we took it off the lot. Fantastic team, we won't be shopping elsewhere in the future! More

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