"Professional all the way around!"
We were looking for a quality, low-mileage Honda CR-V and Ide Honda has just the perfect match. TJ Graham assisted us through the entire process with ease (including a trade-in). He was open, honest and very knowledgeable. Since we are PA residents, the transaction was a bit out of the ordinary. Everyone involved got the necessary information and documents to register the vehicle in PA and we left feeling confident and satisfied. TJ was pleasant, professional and gave us personal attention; his communication and response time is excellent. The entire staff was very welcoming and accommodating. We will certainly keep Ide Honda in mind for our next vehicle :-)
Other Employees Tagged:
, Dan O'Brien, Michelle Fischer
"My husband and I consistently experience friendly,..."
- Chociej family
My husband and I consistently experience friendly, professional service in every department at Ide Honda. We just purchased another CRV, and we wouldn't go anywhere else!
"2nd Honda CRV in 18 months from Brad @ Ide!"
Love, love love the Honda CRV. My 2013 but Honda CRV was the best car I've ever driven. Then, I realized I need a smart car so leased the 2019. Said I'd never lease or buy a brand new car but Brad explained the advantages. He is very thorough and patient with explanations, knowing I'm not good at reading instructions. He's genuinely a kind person. Roberto in Finance was also very thorough in explaining my options and willing to cover some of them a second time. I didn't feel rushed. Ashley in Finance was tops!. I am confident I made the right choices. And, service guys putting on plates, etc. were very efficient and courteous. An all around A+ experience. Glad I got my new ride from Ide! Thanks to Brad & Roberto!
"Excellent customer service throughout the buying process!"
My experience with this dealership began with an email inquiry which was responded to promptly and courteously. This was followed by an appointment to test drive. Upon arrival, there was no wait as the vehicle was already pulled forward and ready to go. Ashely and Gerry were so nice, explaining everything about the vehicle. When it came to financing, Rich was a marvel at finding me the terms I needed to fit my budget. Everyone worked together to make my purchase a smooth process from start to finish, even making it possible for me to drive my new CRV home the same day.
"Love my new Fit from Ide!"
I just bought a new Fit from Ide Honda and just love the car! Al found the car of my dreams, and everyone was just great. I got my last Honda (Civic) from Ide twelve years ago and loved the car, and had a great experience, so I went back for another. I plan on returning for all my service and my next new car (in another twelve years or so).
"Professionalism at its finest!"
- LizG Roc Civic
My 2016 Honda Civic lease ended and I was way over my mileage obviously a major concern.
I met with Rick Damico and we selected my next car, he was very honest in his approach but
let me know he would do what he could to meet my expectations. I love my new 2019 Civic so
needless to say Rick excelled and made this process flawless!
Thanks Rick you certainly earned yourself a new customer!
Other Employees Tagged:
, Amedeo-Finance Dept
My husband and I came to IDE to look for a new car after having good experiences with the service team.
We were able to browse without being hassled, and when we were ready to test drive a car, Kiersten was right there to help.
We ended up buying two new cars that day after Kiersten patiently walked us through all the options, helped with trade ins, and explained the financing deals.
Both Kiersten and Ashley were professional and friendly, and obviously knowledgeable and organized. They made the entire process
"Smooth and non-stressful"
A pleasant experience. Will was even keeled and not pushy. We feel we got a great deal on a pre-certified vehicle. Would recommend Will and Dick Ide.
"Satisfied new Honda owner"
Our salesperson was Kiersten Herman. She was extremely helpful, very well informed, and made the process smoothly efficient. She answered every question we had for her, and took the time to physically go through all the features our new HR-V has to offer, before we drove off the lot. She has followed up twice since we brought our vehicle home, to make sure all is well. It has been a very positive first experience at Dick Ide.
"Al is fantastic!"
- Type R Girl
Picked up my new Type R and it couldn't have been a smoother experience! Al was the best and so was everyone else involved! Highly recommend Ide to everyone looking for a vehicle or service!