Austin Meek | Page 28

My service guy, Austin, listened to my description of the issue (weird fluttering/rattling noise coming from underneath, on the right side), did the paperwork, and sent me off to the waiting area (pretty com issue (weird fluttering/rattling noise coming from underneath, on the right side), did the paperwork, and sent me off to the waiting area (pretty comfy there, actually). I barely had time to get into my book before he came back and said it was fixed! And it is! Fast, friendly, efficient. :) More

by DCOLGIN710 Verified Customer Verified Customer

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I did not expect them to wash my car. . It looked really nice inside and out THANK YOU . It looked really nice inside and out THANK YOU More

by MAAC Verified Customer Verified Customer

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I am always informed of the status and needs of my vehicle. Great team to work with. vehicle. Great team to work with. More

by Scott52 Verified Customer Verified Customer

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HAD VEHICLE FOR TWO DAYS AND DID NOT KNOW WHAT THE PROBLEM WAS - HAD TO CALL TOYOTA. RECEIVED CALL VEHICLE IS READY. PICKED UP THE VEHICLE AND IT IS STILL NOT FIXED. NO EXPLANATION AS TO WHAT THE PROB PROBLEM WAS - HAD TO CALL TOYOTA. RECEIVED CALL VEHICLE IS READY. PICKED UP THE VEHICLE AND IT IS STILL NOT FIXED. NO EXPLANATION AS TO WHAT THE PROBLEM WAS AND HOW IT WAS FIXED JUST A PERSON TO HAND ME THE KEYS ON PICKUP. AFTER PICKUP AND TRYING TO SEE IF THE VEHICLE WAS REPAIRED OR NOT - IT WAS NOT - NO DIFFERENCE FROM WHEN I DROPPED IT OFF. VERY UNHAPPY AND DISSATISFIED CUSTOMER. More

by STROUD.KAREN Verified Customer Verified Customer

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Austin at the Service Desk answers my questions even when he’s not on duty. That is commitment. he’s not on duty. That is commitment. More

by CHIKWATI Verified Customer Verified Customer

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A great service expert for routine maintenance. In and out in the allotted time. Austin Meek is a great service advisor. In and out in the allotted time. Austin Meek is a great service advisor. More

by PCAITHAML Verified Customer Verified Customer

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Rotated and checked my tires and before I could get home one stem cap was gone the remaining three were nearly falling off thanks a lot?? Now I am concerned about what they did after changing my oil? one stem cap was gone the remaining three were nearly falling off thanks a lot?? Now I am concerned about what they did after changing my oil? More

by CHRISCOOPER2210 Verified Customer Verified Customer

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My service advisor was super helpful and understanding after my another advisor was snippy with me after my another advisor was snippy with me More

by BILLANDJANISW Verified Customer Verified Customer

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I like the level of service but some of the employees inside seem disconnected especially at the cashier. Service is amazing. Lot is small, and the inventory is ok. I wish they would bring in more inside seem disconnected especially at the cashier. Service is amazing. Lot is small, and the inventory is ok. I wish they would bring in more trucks and the larger SUV's from the back lot. I also feel their prices are still inflated from the Covid hangover. Its strange I can go to Toyota.com and price a vehicle and its in some cases $20K more in the lot. I am not interested in paying dealer fees, give me a better price. More

by MAYFIELD.JEREMY Verified Customer Verified Customer

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Lucid explanations for work being done. 45,000 mile checkup completed in timely manner. The sales rep was patient and helpful with my impaired hearing. 45,000 mile checkup completed in timely manner. The sales rep was patient and helpful with my impaired hearing. More

by JARSAN Verified Customer Verified Customer

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