Austin Shemon | Page 18

Fabulous Experience This is the third vehicle we have purchased at Mercedes-Benz of Hagerstown. Every purchase has been a fabulous experience. We’ve had the pleasure of w This is the third vehicle we have purchased at Mercedes-Benz of Hagerstown. Every purchase has been a fabulous experience. We’ve had the pleasure of working with Barry London with all of our purchases. He is very knowledgeable and goes out of his way to make sure the buying experience Is a good one.We will continue being loyal customers for the years to come. More

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As always, M-B of Hagerstown comes through for me. As this last purchase was my 12 car purchased from this dealership and can't imagine my self going to another dealership let alone changing brands. Mi As this last purchase was my 12 car purchased from this dealership and can't imagine my self going to another dealership let alone changing brands. Mike has always been my go to guy when it comes to getting the answers that I have regarding all of the new makes and associated technology. He is a very personable guy, with a wealth of knowledge. As the process created to purchase a car from this dealership is as streamlined and pleasant, it is hard to believe that they can improve on it, but they most certainly have and it is breeze to get the paperwork completed and into the drivers seat of your new vehicle. From the front of the house to the back of the house, this dealership performs flawlessly and with great pride I recommend them to all of my friends and family. Regards, Kirk Edwards More

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Outstanding experience Rob was very knowledgeable and helpful in assisting us to make the best buying decision for our family. Despite Rob being an avid CAPS fan, this PENS Rob was very knowledgeable and helpful in assisting us to make the best buying decision for our family. Despite Rob being an avid CAPS fan, this PENS family would not hesitate to recommend Rob to our friends and family. If this does not convey our happiness with our experience, I don’t know what more to say. More

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You Won’t Be Disappointed! Having owned Merecedes automobiles for the past 35 years, we have already formed high expectations for the cars, and the people who sell and service t Having owned Merecedes automobiles for the past 35 years, we have already formed high expectations for the cars, and the people who sell and service them. Mercedes of Hagerstown has raised the bar. From our first telephone conversation to the day of delivery, our experience was wonderful. Barry London, our sales representative, was extremely knowledgeable, patient, and fun to work with. I would highly recommend him. It was a pleasure also to meet with Sales Manager, Austin Sherman, and General Manager, Justin Harbert. For those of us who dread the numbers crunching, loan docs, registration and warranty programs, relax, Tony Mills takes away the stress. In short, five stars to Mercedes Benz of Hagerstown. Doug & Gisele Mohler More

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Looking to upgrade to “family” car My husband and I came in on a Saturday to look at a 2019 GLC300. Kyle met with us and was extremely helpful and knowledgeable. He even came in on his My husband and I came in on a Saturday to look at a 2019 GLC300. Kyle met with us and was extremely helpful and knowledgeable. He even came in on his birthday to help us - we very much appreciated his help! We were able to leave with our new car, and everything was really smooth! More

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GLC300 4MATIC I could not believe it was time to turn in my lease on the GLA250. I was a bit overwhelmed at first because I had so many options. But Mike Lavrenchik I could not believe it was time to turn in my lease on the GLA250. I was a bit overwhelmed at first because I had so many options. But Mike Lavrenchik worked very hard to find me the right SUV. He was extremely patient with me as he reviewed the various options and all of what they had to offer; including going out in the pouring rain to pull up the SUV's side by side - I mean, who does that with a smile on their face?! This is the second Mercedes I have bought/leased from them. I would not go anywhere else! Shoutout to Tony, Austin, & Justin as well! Tony made the finance process extremely easy!!! I was in and out of his office in less than 15 minutes!!! Tony made sure to review all of the options, but was not pushy whatsoever, either! Austin, the sales manager went above and beyond for me as well!! He truly cares about his customers, and I cannot thank him enough for all the hard work he did to make sure I got the exact color I wanted! And finally, thanks to the GM Justin! Justin is extremely nice, and I really appreciated that he personally took the time to say hello, and made sure I got the SUV I was looking for! All in all, if you want an effortless, and fun experience then MB of Hagerstown is the place to go! Everyone is very friendly, and I have always had a pleasurable experience! Thanks, guys! More

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2017 Mercedes C300 - Gary & Kim Wilson The overall experience of purchasing our C300 from the very beginning to the time my wife drove it off the lot was fantastic. We couldn’t have asked f The overall experience of purchasing our C300 from the very beginning to the time my wife drove it off the lot was fantastic. We couldn’t have asked for a better sales experience with Woody and all management involved. Top of the line dealership. More

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Great Buying Experience Mr. Edmonds made my recent purchase a breeze. He was very knowledgeable about the vehicle and spent plenty of time reviewing the many features of the Mr. Edmonds made my recent purchase a breeze. He was very knowledgeable about the vehicle and spent plenty of time reviewing the many features of the E class. Mr. Edmonds had all of the paperwork waiting for me and he even went as far to come in on his day off so I could take delivery of the vehicle. Outstanding customer service! This was my first purchase at MB of Hagerstown and I plan to return in a few years when ready for another vehicle. More

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Outstanding Customer Care Today I took delivery the third car our family has purchased from M-B of Hagerstown. Everyone was extremely helpful and courteous. Mike Lavrenchik w Today I took delivery the third car our family has purchased from M-B of Hagerstown. Everyone was extremely helpful and courteous. Mike Lavrenchik went above and beyond to take care of us from the vehicle ordering process, in-process updates and the final instructions on how to use my new AMGE63S. Tony Mills was very thorough ensuring I understood all aspects of my financing. The service manager Adam Himmelwright was also very thorough helping me with options for winter tires and doing an outstanding job preparing my car. I can't say enough positive things about this dealership and the people who work there. Buy your Benz from M-B of Hagerstown! More

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Great Buying Experience This was my first experience with doing business with this dealership. The sales team was an excellent, non pressure, professional and knowledgeable. This was my first experience with doing business with this dealership. The sales team was an excellent, non pressure, professional and knowledgeable. I would highly recommend this dealer. More

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