Austin Shemon | Page 18

Awesome experience! To begin, I wasn’t sure I wanted a new car, but as I searched through inventories I found myself drawn to a car. I inquired about it, and Kyle Swanson To begin, I wasn’t sure I wanted a new car, but as I searched through inventories I found myself drawn to a car. I inquired about it, and Kyle Swanson at Mercedes Benz of Hagerstown, contacted me. After going over a few things I decided it was the perfect fit for myself. However, Kyle was adamant that, if I wanted a car, he would help find the right one for me. Sure enough not a day later we found the right one. I immediately loved it, they got it to the dealership for me and he guided me through all the little nit-picky concerns I had. When I showed up to the dealership the process was absolutely painless. After going over initial necessities we went for a drive. Within the first mile I was extremely excited, but Kyle seemed more excited for me than I was for myself, which was awesome. We came back after in my mind deciding I was taking the car home, and I went into the financial office and met Austin. He was very upfront about all the numbers and options and answered every single question I had for him. It was very uplifting and reassuring knowing I was being given every detail not only about the car, but the finances as well. I was more excited than ever. I would HIGHLY recommend everyone, considering buying a car, Mercedes especially, to go talk to these guys. The C43 AMG is amazing. A perfect blend of power and comfort. Handles turns like nothing. You have more than enough power in comfort mode to drive in all situations but then drop into sport+ mode and HOLY SMOKES. This this gets it. I’m extremely happy with the car and the whole experience that went along with it. You won’t be disappointed in the slightest. More

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Another Great Outcome! Hats off to Barry London, Mike Lavrenchik, and Tony Mills for handling the execution of a car lease with unexpected twists and turns through no fault Hats off to Barry London, Mike Lavrenchik, and Tony Mills for handling the execution of a car lease with unexpected twists and turns through no fault of the dealership. The whole team works in due diligence to keep customer satisfaction a number one priority. I now enjoy driving a beautiful 2019 E450 4matic--the perfect combination of luxury and sport. I have purchased and serviced an MB through this dealership for over 20 years. The service team is always at its best with Marty Gillions at the helm; and, I always greatly appreciate the friendliness and customer care that Lisa and Elizabeth provide in the office. It is so easy to give this dealership the highest recommendation. More

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Great Experience Again Second vehicle I have bought for Mercedes Benz of Hagerstown in a year. The second time around was even smoother than the first time. Can't say nothin Second vehicle I have bought for Mercedes Benz of Hagerstown in a year. The second time around was even smoother than the first time. Can't say nothing but good things. I would highly recommend buying from here. More

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Great experience! Rob and Kyle were awesome with helping me trade in my old honda for this new one that was just perfect! Thanks again guys, I love my new car! 😊 Rob and Kyle were awesome with helping me trade in my old honda for this new one that was just perfect! Thanks again guys, I love my new car! 😊 More

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Another great experience! Thank you Rob and Austin for a quick and excellent experience with trading in my almost new car back to the SUV. Love, love it💕 Thank you Rob and Austin for a quick and excellent experience with trading in my almost new car back to the SUV. Love, love it💕 More

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Fabulous Experience This is the third vehicle we have purchased at Mercedes-Benz of Hagerstown. Every purchase has been a fabulous experience. We’ve had the pleasure of w This is the third vehicle we have purchased at Mercedes-Benz of Hagerstown. Every purchase has been a fabulous experience. We’ve had the pleasure of working with Barry London with all of our purchases. He is very knowledgeable and goes out of his way to make sure the buying experience Is a good one.We will continue being loyal customers for the years to come. More

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As always, M-B of Hagerstown comes through for me. As this last purchase was my 12 car purchased from this dealership and can't imagine my self going to another dealership let alone changing brands. Mi As this last purchase was my 12 car purchased from this dealership and can't imagine my self going to another dealership let alone changing brands. Mike has always been my go to guy when it comes to getting the answers that I have regarding all of the new makes and associated technology. He is a very personable guy, with a wealth of knowledge. As the process created to purchase a car from this dealership is as streamlined and pleasant, it is hard to believe that they can improve on it, but they most certainly have and it is breeze to get the paperwork completed and into the drivers seat of your new vehicle. From the front of the house to the back of the house, this dealership performs flawlessly and with great pride I recommend them to all of my friends and family. Regards, Kirk Edwards More

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Outstanding experience Rob was very knowledgeable and helpful in assisting us to make the best buying decision for our family. Despite Rob being an avid CAPS fan, this PENS Rob was very knowledgeable and helpful in assisting us to make the best buying decision for our family. Despite Rob being an avid CAPS fan, this PENS family would not hesitate to recommend Rob to our friends and family. If this does not convey our happiness with our experience, I don’t know what more to say. More

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You Won’t Be Disappointed! Having owned Merecedes automobiles for the past 35 years, we have already formed high expectations for the cars, and the people who sell and service t Having owned Merecedes automobiles for the past 35 years, we have already formed high expectations for the cars, and the people who sell and service them. Mercedes of Hagerstown has raised the bar. From our first telephone conversation to the day of delivery, our experience was wonderful. Barry London, our sales representative, was extremely knowledgeable, patient, and fun to work with. I would highly recommend him. It was a pleasure also to meet with Sales Manager, Austin Sherman, and General Manager, Justin Harbert. For those of us who dread the numbers crunching, loan docs, registration and warranty programs, relax, Tony Mills takes away the stress. In short, five stars to Mercedes Benz of Hagerstown. Doug & Gisele Mohler More

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Looking to upgrade to “family” car My husband and I came in on a Saturday to look at a 2019 GLC300. Kyle met with us and was extremely helpful and knowledgeable. He even came in on his My husband and I came in on a Saturday to look at a 2019 GLC300. Kyle met with us and was extremely helpful and knowledgeable. He even came in on his birthday to help us - we very much appreciated his help! We were able to leave with our new car, and everything was really smooth! More

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