Austin Shemon | Page 23

Mercedes Benz of Hagerstown ~ Satisfaction is Guaranteed!! I worked with Barry London and he is a no pressure salesman. He provided all the information I wanted on a new 2018 CLA 250 and gave me space to make I worked with Barry London and he is a no pressure salesman. He provided all the information I wanted on a new 2018 CLA 250 and gave me space to make a decision on purchase. I REALLY wanted Mountain Grey Metallic exterior w/Crystal Grey MB-Tex interior. We couldn't seem to find one with all the options I wanted on it, so I placed a deposit on a Black CLA 250 and MBoH transported it in from another dealership for me. I then found a Mountain Grey CLA 250 online at a dealer in PA - exact color w/all the options I wanted. I contacted Barry and he worked it out so I could purchase the Mountain Grey one. Highly recommend Barry and Mercedes Benz of Hagerstown! More

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Second car in less than 2 years Mike and Austin were amazing as usual. They provided me options t hat would most benefit me. They took the time to ensure everything was just perfec Mike and Austin were amazing as usual. They provided me options t hat would most benefit me. They took the time to ensure everything was just perfect before I left. I can't imagine ever going to another dealership. Overall, fantastic experience More

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Barry is Awesome! I try to avoid visiting car dealerships and car sales people. I normally try to do everything on line or by email in advance of visiting the dealersh I try to avoid visiting car dealerships and car sales people. I normally try to do everything on line or by email in advance of visiting the dealership in order to avoid the sales pitch and negotiations. However, we drove to MB of Hagerstown to see a specific car after speaking to Barry on the telephone. I have to say that the experience could not have been more pleasant. We were purchasing a CPO C class but were treated like we were purchasing a new S class convertible. No hurrying, no pressure. Good job to MB of Hagerstown. More

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Stress Free and Low Key Rob was personable,knowledgable,and efficient.The same can be said about Austin and Justin.A great experience at a great dealership!Of course,I knew a Rob was personable,knowledgable,and efficient.The same can be said about Austin and Justin.A great experience at a great dealership!Of course,I knew all that going in!!Always a pleasure! More

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Rob was great. Great service! Explain everything thoroughly. Not pushy and a joy to work with! I will be back! Rob explained all the functions of the car! Great service! Explain everything thoroughly. Not pushy and a joy to work with! I will be back! Rob explained all the functions of the car! More

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Easy as pie This is the second MB I have purchased from Mike. Mike and the entire team made it as effortless the second time as it was the first. This is the second MB I have purchased from Mike. Mike and the entire team made it as effortless the second time as it was the first. More

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Mike Lavrenchik is great! I bought my 3rd Mercedes from Hagerstown Mercedes-Benz last week. Mike is wonderful to work with. He did everything he could to find the car that me I bought my 3rd Mercedes from Hagerstown Mercedes-Benz last week. Mike is wonderful to work with. He did everything he could to find the car that met my needs. He also sold my mother her first Mercedes and she loves him. Whenever I have gone in for service, the staff have always made me feel at home. You honestly feel as if you're part of a family. More

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This is my second CPO MB from Hagerstown . Rob is an excellent salesman. He is very professional and added no pressure to buy. Rob was very patience with me on picking out and deciding on . Rob is an excellent salesman. He is very professional and added no pressure to buy. Rob was very patience with me on picking out and deciding on a CPO 300 4WD. He and the dealership is reason for me to be able to own my MB 300. I am very happy with this dealership and Rob and will return in a few years to purchase another. More

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Going above and beyond My wife and I made a last minute decision on purchasing a vehicle through Mercedes-Benz of Hagerstown. From the moment we called, I knew I picked the My wife and I made a last minute decision on purchasing a vehicle through Mercedes-Benz of Hagerstown. From the moment we called, I knew I picked the right dealership. Barry answered the phone with the utmost professionalism and made sure we had all the information we needed and even more. Barry went out of his way to make sure we were happy and comfortable with our purchase. They even went above and beyond with our kids and made us feel like part of the Mercedes Family even though we were just buying a used car through them that wasn't even a Mercedes! You aren't just another customer at this dealership. They make sure you're taken care of and that any question or concern you have is answered or remedied. I will be recommending them to EVERYONE who's looking to buy a Mercedes or even a used car through them. Thank you so much Mercedes-Benz of Hagerstown for making the car buying experience pleasurable, easy, and completely stress free. More

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Excellent experience, first luxury car Rob has been great throughout the entire process. I found the car, inquired and Rob was very prompt in answering all of my questions about the car. Si Rob has been great throughout the entire process. I found the car, inquired and Rob was very prompt in answering all of my questions about the car. Since the car just arrived on the lot, he took pictures and sent them to me. This is my first taste of luxury, and this dealership knows how to treat its clients. Austin made the deal go very smooth and negotiated really well with my trade in. Their price matches well around the various states which made my purchase so much easier. Rob took 2hrs of his time away from the dealership floor to bring the car to me (45 min) where I work for a test drive. The car was detailed and absolutely nothing wrong with how it looked. From the credit application to signing the paperwork, the process took 2 hours. I recommend Rob Edmonds for your next purchase, he listens to want we want in a car and ensures we are content with our purchase. Also, the chocolate bar was an added bonus. Thanks guys for making this experience the best one yet. More

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