Austin Shemon | Page 7

We had a wonderful experience at Mercedes-Benz of Hagerstown with our recent CPO purchase. This is our first Mercedes and first time working with this dealership. Barry was friendly, patient, and v Hagerstown with our recent CPO purchase. This is our first Mercedes and first time working with this dealership. Barry was friendly, patient, and very knowledgeable of the product line. We are very happy with our purchase and would highly recommend Barry and Mercedes-Benz of Hagerstown. More

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We had a wonderful experience with Barry & Mercedes Benz of Hagerstown. Barry was very knowledgeable and helpful. We highly recommend Mercedes Benz of Hagerstown. of Hagerstown. Barry was very knowledgeable and helpful. We highly recommend Mercedes Benz of Hagerstown. More

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This group of professionals are the very best at customer service from the beginning to the end and long after you're gone they stick with you to make sure you have the best experience. My daughter 16 wants service from the beginning to the end and long after you're gone they stick with you to make sure you have the best experience. My daughter 16 wants a Mercedes based on the first class treatment she experienced. (Ask for Kyle) More

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We came in simply to test drive a Mercedes among other models we were considering. We had never driven a Mercedes before. We were so impressed with the vehicles we test drove and with Barry London’s knowl models we were considering. We had never driven a Mercedes before. We were so impressed with the vehicles we test drove and with Barry London’s knowledge and expertise that we bought two on the spot. Barry spent hours explaining all the features on each vehicle to ensure we were comfortable enough to take them home. Although the cars practically sold themselves with each one’s design and safety features, Barry made the car buying process the best we have ever experienced, bar none. More

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Rob was professional, friendly, helpful, respectful, knowledgeable, and very responsive to our needs. Wish we found Hagerstown Mercedes’ sooner! knowledgeable, and very responsive to our needs. Wish we found Hagerstown Mercedes’ sooner! More

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Rob & Austin were an absolute pleasure to work with. This is now my third vehicle from Mercedes-Benz of Hagerstown – could not imagine going anywhere else. My vehicle was in for routine service, and Lis This is now my third vehicle from Mercedes-Benz of Hagerstown – could not imagine going anywhere else. My vehicle was in for routine service, and Lisa had it appraised for me. The whole process with my trade-in and purchase was done in less than an hour even after switching vehicles (my choice). They genuinely offer world class customer service and make purchasing a vehicle effortless (including servicing your vehicle). Lisa in service always goes above and beyond to fit me in and makes sure I have a loaner. She is also a true pleasure to work with! Thanks, guys! More

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This is the best experience I've had in a dealership, the experience was second to none. I HIGHLY recommend this dealer.If you end up going, ask for Rob Edmunds! You wont regret it! experience was second to none. I HIGHLY recommend this dealer.If you end up going, ask for Rob Edmunds! You wont regret it! More

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This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A grea and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A great experience all the way around. We are looking forward to our 7th purchase....someday soon! Thank you Rob! More

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They have been great. They went above and beyond during Covid to address my concerns, with contactless pick up and delivery to my home. They went above and beyond during Covid to address my concerns, with contactless pick up and delivery to my home. More

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At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase proce on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase procedures when customers requested special time slot. More

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