Austin Shemon | Page 8

This is the best experience I've had in a dealership, the experience was second to none. I HIGHLY recommend this dealer.If you end up going, ask for Rob Edmunds! You wont regret it! experience was second to none. I HIGHLY recommend this dealer.If you end up going, ask for Rob Edmunds! You wont regret it! More

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This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A grea and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A great experience all the way around. We are looking forward to our 7th purchase....someday soon! Thank you Rob! More

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They have been great. They went above and beyond during Covid to address my concerns, with contactless pick up and delivery to my home. They went above and beyond during Covid to address my concerns, with contactless pick up and delivery to my home. More

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At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase proce on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase procedures when customers requested special time slot. More

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My experience at Mercedes Benz of Hagerstown has always been exceptional. We have both leased and purchased vehicles at this location. These are guys who take their time with you, answer all of your questi been exceptional. We have both leased and purchased vehicles at this location. These are guys who take their time with you, answer all of your questions and help you make the best decision for your future. They will see me again. Special thanks to my Sales Rep. Barry London. More

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I thought everyone was very kind very professional They answered all my questions made sure I understood I would highly recommend anyone to deal with Mercedes Benz of Hagerstown and Mr. London answered all my questions made sure I understood I would highly recommend anyone to deal with Mercedes Benz of Hagerstown and Mr. London More

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Barry made this a seamless and incredibly easy experience. Even with all the new technology in the new model he was very well informed, took all the time I needed and trained me well. In addition experience. Even with all the new technology in the new model he was very well informed, took all the time I needed and trained me well. In addition I have an appointment to come back if I have any questions. Barry has been a pleasure to work with. He truly took a personal interest in making sure I was well informed and happy. He’s kept me informed of the status of my car since it was ordered from manufacture, shipping and delivery. Austin made the closing seamless. Everyone was very friendly and helpful. My wife and I have bought cars from them for over 30 years and it’s always been a pleasure. Alex in service has been great to work with when we need service. I wouldn’t go anywhere else and can’t recommend them highly enough. More

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I have been a customer of MB of Hagerstown for over 16 years. It is a pleasure to work with Rob. Customer service and the service department are the best. years. It is a pleasure to work with Rob. Customer service and the service department are the best. More

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They were so helpful and very friendly and very nice people and I will definitely consider buying another vehicle from them if I ever need to!! people and I will definitely consider buying another vehicle from them if I ever need to!! More

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We had an excellent experience with Barry London and Austin Shemon. Thanks again for your time Austin Shemon. Thanks again for your time More

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