Austin Shemon | Page 8

At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase proce on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase procedures when customers requested special time slot. More

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My experience at Mercedes Benz of Hagerstown has always been exceptional. We have both leased and purchased vehicles at this location. These are guys who take their time with you, answer all of your questi been exceptional. We have both leased and purchased vehicles at this location. These are guys who take their time with you, answer all of your questions and help you make the best decision for your future. They will see me again. Special thanks to my Sales Rep. Barry London. More

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I thought everyone was very kind very professional They answered all my questions made sure I understood I would highly recommend anyone to deal with Mercedes Benz of Hagerstown and Mr. London answered all my questions made sure I understood I would highly recommend anyone to deal with Mercedes Benz of Hagerstown and Mr. London More

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Barry made this a seamless and incredibly easy experience. Even with all the new technology in the new model he was very well informed, took all the time I needed and trained me well. In addition experience. Even with all the new technology in the new model he was very well informed, took all the time I needed and trained me well. In addition I have an appointment to come back if I have any questions. Barry has been a pleasure to work with. He truly took a personal interest in making sure I was well informed and happy. He’s kept me informed of the status of my car since it was ordered from manufacture, shipping and delivery. Austin made the closing seamless. Everyone was very friendly and helpful. My wife and I have bought cars from them for over 30 years and it’s always been a pleasure. Alex in service has been great to work with when we need service. I wouldn’t go anywhere else and can’t recommend them highly enough. More

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I have been a customer of MB of Hagerstown for over 16 years. It is a pleasure to work with Rob. Customer service and the service department are the best. years. It is a pleasure to work with Rob. Customer service and the service department are the best. More

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They were so helpful and very friendly and very nice people and I will definitely consider buying another vehicle from them if I ever need to!! people and I will definitely consider buying another vehicle from them if I ever need to!! More

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We had an excellent experience with Barry London and Austin Shemon. Thanks again for your time Austin Shemon. Thanks again for your time More

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Barry was a pleasure to work with. His extensive knowledge of the vehicle we were purchasing made the transition from one vehicle to another seamless. Barry even went above and beyond the call of du knowledge of the vehicle we were purchasing made the transition from one vehicle to another seamless. Barry even went above and beyond the call of duty to help my wife set up some features in her Mercedes’ that she did not even buy off Barry. It’s just shows the type of hard working dedicated salesman he is. I got the impression that his customers satisfaction with their purchase was of the upmost importance to him and he would have test drove 40 vehicles if that’s what it would have taken to find my vehicle. All in all Barry was the best salesman I have ever worked with and Mercedes is lucky to have him on their team. I highly recommend seeking out Barry if you are in the market for a new or used Mercedes. The lady we worked with in finance was also a pleasure to work with and had all paperwork ready to go when we walked into her office and it was the fastest, most painless transaction I have been part of in a car dealership. Highly recommended all the way around More

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Kyle was a great help in the purchase of our 2021 c300 including delivery to our office. Very professional and courteous including delivery to our office. Very professional and courteous More

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Very pleased by the service provided by Kyle Swanson working with me to purchase my next vehicle! Very responsive and knowledgeable! working with me to purchase my next vehicle! Very responsive and knowledgeable! More

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