Austin Watts
Austin Watts at Galleria BMW

Austin Watts

Senior Client Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
5.0
43 Reviews

As a Senior Client Advisor at Galleria BMW, I am ALL IN when it comes to elevating customer service before and after the sale. When it comes to cultivating the relationship and making all of our automotive needs easy and seamless, I put you and our relationship first. I work alongside the automotive business's best and brightest professionals, we can't wait to meet you.

Dealership Experience

7 yrs, 3 mos

Industry Experience

15 yrs, 1 mo

Specialties & Trainings

Youtube - @All-in-Austin

Facebook - All in Austin

View more specialties & trainings

Languages Spoken

English English

Employee Video

5.0

43 Reviews

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43 Reviews of Austin Watts

February 20, 2026

Dealership Rating
Employee Rating

We had the best experience at Galleria BMW. Purchased a ‘26 x5 for myself. Started out online shopping and dealing with Austin in sales who then put me with Michelle in finance who worked her m More

by bayleeandlacibeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Ava Williams , Miles

Feb 20, 2026

Galleria BMW responded

Thank you so much, bayleeandlacibeth, for making the 5-hour drive to our dealership — that truly means the world to us! Congratulations on your new 2026 BMW X5 and your daughter’s BMW X1! What an exciting time for your family!! We’re so glad Austin and Miles were able to assist you online and make the shopping process smooth from the very beginning. Michelle always goes above and beyond to make financing seamless, and it’s wonderful to hear she worked her magic for you both times. We’re also happy Ava and the team made signing easy and stress-free. Your kind words about the entire experience mean so much to our team. Thank you again for your trust, and welcome to the Galleria BMW family — we’re always here whenever you need us!

January 26, 2026

Dealership Rating
Employee Rating

The warm and welcoming atmosphere, coupled with the knowledgeable staff, was particularly appreciated. Ms. Dawn was an excellent sales advisor, providing exceptional service throughout the process. More

by pettisd555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina , Cody Bowman

Jan 26, 2026

Galleria BMW responded

Thank you for taking the time to share your experience with us! We’re so glad you enjoyed the warm and welcoming atmosphere and found our team to be knowledgeable and helpful. Dawn will be thrilled to hear your kind words—she truly takes pride in providing exceptional service and making the process as smooth as possible. We appreciate the opportunity to assist you and thank you for choosing us. We look forward to welcoming you back in the future!

September 26, 2025

Dealership Rating
Employee Rating

We have been repeat customers for. Few years now and it is only because of Michelle and Austin. Service personnel are great as well. More

by melyoung60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Billy Herbert, Andrew Saenz , austin - Sales

Sep 26, 2025

Galleria BMW responded

melyoung60, Thank you so much for your continued business and trust. We really appreciate your kind words about Michelle, Austin, and our service department. If there if anything else that we can further assist you with, please do not hesitate to reach out! We are so grateful to have you as part of our Galleria BMW Family!

August 04, 2025

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Employee Rating

This is our second time doing business with Galleria BMW. We happily travel almost 3 hours to get what we want with the customer service we like. Thank you everyone! More

by glendaolmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2025

Galleria BMW responded

Glendaolmo, Thank you so much for your continued business and trust. We truly could not be happier to hear that you always receive wonderful customer service from our dealership and team. If there is anything else that we can further assist you with, please do not hesitate to reach out. We really appreciate you!

July 02, 2025

Dealership Rating
Employee Rating

One of the easiest vehicle purchases ever and Ashton and Cody made it so easy I'll definitely be back for our next BMW purchase. More

by Ted
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ashton Williams , Cody

Jul 02, 2025

Galleria BMW responded

Ted, We are so pleased to hear that you had such an easy time purchasing your new vehicle from our dealership, with the help of Ashton and Cody of course. We really appreciate your business and trust, and we hope to continue to work with you in the future. Welcome to our Galleria BMW Family!

June 25, 2025

Dealership Rating
Employee Rating

Ausitn and Galleria BMW always do an exceptional job. Third vehicle from them in 5 years. More

by markauer1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster

Jun 27, 2025

Galleria BMW responded

markauer1969, Thank you so much for your kind words and continued business. We are so pleased to hear that you had such an exceptional time working with Austin and our dealership. We are so grateful to have you as part of our Galleria BMW Family!

June 13, 2025

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Employee Rating

Great to work with. This is our 3rd vehicle purchase with Galleria BMW. Would always recommend! More

by jessicagibbs513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Light

Jun 16, 2025

Galleria BMW responded

jessicagibbs513, thank you so much for taking the time to share your experience! We really appreciate your continued business, kind words, and trust. If there's anything else that we can assist you with, please do not hesitate to reach out. We are so grateful to have you as part of our Galleria BMW family!

June 10, 2025

Dealership Rating
Employee Rating

Great to work with. Had a good experience. Would recommend this dealership. Easily got things done More

by suzcox5512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ava Williams

Jun 11, 2025

Galleria BMW responded

suzcox5512, Thank you very much for sharing this. We are so grateful for your business, kind words, and recommendation. If there is anything else that we can assist you with, please do not hesitate to reach out!

May 30, 2025

Dealership Rating
Employee Rating

This was our 2nd time to buy a vehicle from Galleria BMW. They are very professional, courteous, and just plain kind! I highly recommend this dealership and our sales person, Austin Watts, whom we also used More

by Mz B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Bowman, Finance Director

Jun 06, 2025

Galleria BMW responded

Mz B, Thank you so much for your kind words, 5 star rating, and business. We could not be happier to hear that you had a professional, courteous, and kind experience working with Austin and our team. If there is anything else we can assist you with, please do not hesitate to reach out. Welcome to our Galleria BMW Family!

May 16, 2025

Dealership Rating
Employee Rating

My experience with Austin in sales and Billy in the service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. More

by Creole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Billy Herbert

May 20, 2025

Galleria BMW responded

Creole, Thank you so much for taking the time to share your experience with us. We truly could not be happier to hear that you had such an excellent time working with Austin and Billy. We really appreciate you trusting us with your business, and we hope to continue to work with you in the future!

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