Belal Shaban
Belal Shaban at Murray Ford of Starke
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Belal Shaban | Page 3

SALES ASSOCIATE

Murray Ford of Starke

13447 US-301
Starke, FL 32091

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4.9
52 Reviews

My name is Belal Shaban. I’ve been with Ford for 6 years. I enjoy working here and love helping customer to find the right vehicle with the right price that fits their needs. We have a great team at Murray Ford and our top priority is always making sure our customers leave here satisfied.

Dealership Experience

5 yrs, 4 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

Arabic Arabic

English English

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4.9

52 Reviews

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52 Reviews of Belal Shaban

July 05, 2022

Dealership Rating

Everything Went The Way It Should Have! ! Sales Staff And Everyone Involved Was Very Attentive To The Needs Of Me The Customer!! Thanks For Your Help!! Ed Barrs More

by jpbarrs
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Amir Asadi , Rick Oster

Jul 26, 2022

Murray Ford of Starke responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

June 06, 2022

Dealership Rating
Employee Rating

Everyone at the dealership was so kind and knowledgeable. I will be buying here in the future! More

by Johndeere1488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Murray Ford of Starke responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 22, 2022

Dealership Rating
Employee Rating

Deal was good scratches on car chip windshield for a 2020 Kia Soul customer service ok not great More

by billyb32164
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Bender

March 12, 2022

Dealership Rating
Employee Rating

My wife couldn't settle immediately on a new vehicle. We stopped by Murray Ford several time test driving different models. Belal was always ready to help any way he could. During one visit, Belal was un More

by john556
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Griner , Nick Dittmar, Rick Oster

March 02, 2022

Dealership Rating
Employee Rating

I would definitely recommend Murry Ford to anyone looking to purchase a vehicle new or used. I have had nothing but the best service More

by kfroggie31
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amir Asadi, Frank Bender

February 16, 2022

Dealership Rating
Employee Rating

Great people. Easy to work with. Received everything I was promised. Would by again from them More

by Lee C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Griner, Steve Johnson

January 18, 2022

Dealership Rating
Employee Rating

I enjoyed making.my purchase. It was very easy with them. I had a very good experience. More

by bjpandos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 31, 2021

Dealership Rating
Employee Rating

Im happy with purchaseof my new F250 superduty. The staff does work well to keep thw customer Happy More

by bjpandos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2022

Murray Ford of Starke responded

Mr. Pandos, Thank you for the information. I did received your email as well this morning that you sent on 12/30. I saw in your email that you stated the Finance Manager told you that you cannot refuse the protection package. Can you tell me who your Finance Manager was? The Protection Package is a series of additions to the vehicle before it goes on the sales lot. They are pre-installed and are based on safety features. If you order a vehicle you can elect to not have the items installed when it arrives to the dealership, or pick and choose which features you would like and not like. The majority of the vehicles available for sale on the lot have the package installed. I want to make sure you received all of the items that are part of the protection package that you were charged. Can you confirm what is on the vehicle that you purchased? I will also check on the 15/150 warranty that you mentioned in your email. What is the best way to contact you? Now that the Holidays are over I am readily available at brucelawton@getyourford.com. Thank you, Bruce

Jan 07, 2022

Murray Ford of Starke responded

Mr. Pandos, I emailed you as well, I am gathering information regarding your experience with us. My main concern would be if you did not get a chance to review your final paperwork before you signed everything and took delivery. I also still need the verification of the Protection package items that were installed on your vehicle. Can you verify what components were completed? Thank you, I look forward to continue working on this for you.

Jan 08, 2022

Murray Ford of Starke responded

Ok great, thank you! That was the information that I was looking for. Are the windows tinted?

Jan 08, 2022

Murray Ford of Starke responded

Ok, thank you.

Jan 10, 2022

Murray Ford of Starke responded

bjpandos, I was researching that as well. I do show that the treatment was done. It is hard to detect if is was applied or not. What makes you feel it wasn't completed? Please let me know I am still working on this! Thank you!

Jan 13, 2022

Murray Ford of Starke responded

Mr. Pandos, I reached out to you yesterday, but I haven't heard back. I would like to set up a time for you to bring in your vehicle to get the items corrected. Did you receive my message? Please let me know what works best for you. Thank you, Bruce

Jan 07, 2022

bjpandos responded

So i was not giving everthing when in with the finance manager. He had to call the saleman. Nothing was done they had to rush my truck back to service after i pointed it out when i was taking delivery. The only thing done to my truck was the wheel locks and tail light program. No interior protection. No Nitrous in the tires.

Jan 08, 2022

bjpandos responded

The factory rear. Only

Jan 10, 2022

bjpandos responded

I would also like to add no Exterior protection was done to my vehicle.

Jan 10, 2022

bjpandos responded

So this weekend i hand washed it. The water didnt bead off like it should. I had my RV treated when i purchased it. I dont see the resemblance at all. I also did a water test on the carpet it didn t bead up as well. It soaked in. My windsheld inside was horrible too. I really think since it was the holiday season nobody payed attention to things it was just marked off as being done.

Jan 13, 2022

bjpandos responded

Yes, I will call you friday so we may discuss.

December 21, 2021

Dealership Rating
Employee Rating

We worked with Belal and he made us feel like a priority from the very first phone call. He was so knowledgeable on the vehicle and took his time showing us all the features. He wasn’t pushy and made us fe More

by Lynn K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Griner, Joey Faulkner

November 23, 2021

Dealership Rating
Employee Rating

Easiest vehicle purchase I have ever made. Friendly people every last one. Took the time to find what I wanted and get what I needed. Every step of the process was great. More

by vtxtank
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Griner , Rick Oster

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