Bernard Hughes
Bernard Hughes at Master Buick GMC

Bernard Hughes | Page 4

Assistant New Vehicle Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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46 Reviews

Dealership Experience

37 yrs, 7 mos

Industry Experience

45 yrs, 7 mos

Languages Spoken

English English

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rated

46 Reviews

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46 Reviews of Bernard Hughes

January 04, 2019

Dealership Rating
Employee Rating

Very pleasant We wasn't easy customers to deal with we keep changing our minds and they was very patient with us. We complete a deal and was very pleased with the More

by NICKYHOWELL75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Truitt, Bo Starke

Jan 07, 2019

Master Buick GMC responded

I'm so pleased that you car buying process with us was a pleasant one. We appreciate your business and hope your enjoying your new car! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 15, 2018

Dealership Rating
Employee Rating

Great Sales team at Master Buick GMC Augusta, GA! Purchased two 2019 GMC Terrain vehicles from this dealership. It was a pleasure to do business with this sales team. Sue Oertle, new car consultant is More

by Retailtherapist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Hensley, Eddie Overby, Sue Oertle, Charles Williams , Aaron, Nate and Tim in car detail department.

Dec 17, 2018

Master Buick GMC responded

Congratulations on your purchases! Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience and I’m thrilled this has been your experience for both sales and service. We look forward to working with you again! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 12, 2018

Dealership Rating
Employee Rating

Great experience This was by far the most pleasant and quick experience in buying a car that I have had. Mr. Bernard Hughes was knowledgeable and genuine from the time More

by barbarnold52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone

Dec 13, 2018

Master Buick GMC responded

Congratulations on your purchase! Thank you for taking the time to leave us a great review! Anytime our customers let us know that they had a very pleasant experience brings us great joy. I am pleased to hear that Bernard did a great job in assisting you. If there is anything else we can do for you please don't hesitate to give us a call! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 07, 2018

Dealership Rating
Employee Rating

Master Buick GMC Augusta, GA New car purchase It is so nice that purchasing a new car is now a pleasant experience and a teamwork experience. No haggling, stress and everything is taken care of wi More

by Retailtherapist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2018

Master Buick GMC responded

You have described the atmosphere we always want our customers to have! We are thrilled you had a great experience and thank you for taking the time to let us know about it! Please call us if we can help you in the future! Kathy Hensley Master Buick GMC

December 02, 2018

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Employee Rating

Another good experience Great people to work with. I have purchased at least fifteen vehicles at Master over the years and have always been treated like a valued customer. More

by STEVENMORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward, Keith Stone

Dec 03, 2018

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Steven. We appreciate building long term customer relationships and we truly value your business. Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 01, 2018

Dealership Rating
Employee Rating

2018 Sierra Purchase No pressure, very helpful both sales and financing. Great dealership. The salesman was very knowledgeable of the vehicle. The finance contact was eff More

by GREENCO111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone

Dec 03, 2018

Master Buick GMC responded

Thank you for writing such a great review about your experience at our dealership! It's fantastic to know that we were able to make your new 2018 Sierra purchase experience a positive one. We look forward to seeing you again in the future! Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 23, 2018

Dealership Rating
Employee Rating

Excellent service and great people This was by far the best car buying experience we have ever had. Everyone was very nice and professional. The vehicles are clearly priced and a gre More

by TANYAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Keith Stone

Nov 24, 2018

Master Buick GMC responded

We are thrilled you were pleased with your buying experience! Thank you for your business and welcome to the Master Family! Please don’t hesitate to call us if you need anything. Kathy Hensley Master Buick GMC

November 03, 2018

Dealership Rating
Employee Rating

Recall Masters GMC did great job on my recall service. Thanks for great vehicle and customer service. I would definitely recommend this service department t More

by Wah4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Phillip Towns

Nov 05, 2018

Master Buick GMC responded

Thank you for the glowing review! We are grateful for your recommendations and please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Best regards, The Master Buick GMC Team

October 23, 2018

Dealership Rating
Employee Rating

Kathy and Bernard were Awesome! I ordered a AT4 Sierra from Bernard Hughes, the instant it came in, he contacted me, but actually before that Kathy Schafer Hensley contacted me as we More

by CHRISL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Hensley, Will Schafer, Keith Stone, Porsha Cox , Jeff McKee (Finance)

Oct 24, 2018

Master Buick GMC responded

Thank you and congratulations on your AT4, Chris! We’re happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. All the best, The Master Buick GMC Team

October 13, 2018

Dealership Rating
Employee Rating

Couldn't ask for a better experience You just need to experience the product and customer service for yourself. I can not do it justice. Everyone was polite, respectful. Knowledgeable, More

by ariemurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone

Oct 15, 2018

Master Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future vehicle needs. Regards, The Master Buick GMC Team

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