Bert Dutcher
Bert Dutcher at Rizza Cadillac Buick GMC

Bert Dutcher | Page 6

Finance Manager

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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98 Reviews
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98 Reviews

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98 Reviews of Bert Dutcher

November 09, 2021

Dealership Rating
Employee Rating

I had a great experience! They made me a deal I couldn’t refuse! Good people. More

by angrub77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rizza, Taylor Schmidt

Nov 10, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 18, 2021

Dealership Rating
Employee Rating

The GM was not nice to me and as I was walking out he said I wasn’t going to buy a car. I was very offended by this as African American woman. The first salesman was cool but didn’t know how to sell a ca More

by Business
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan Clark, Christen Dargan

Nov 10, 2021

Rizza Cadillac Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Oct 27, 2021

Rizza Cadillac Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 10, 2021

Rizza Cadillac Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 09, 2021

Dealership Rating
Employee Rating

Rizza has been selling me and my family cars for many years. My most resent transaction was 9/8/21. As usual the process was very easy and negotiating was fun. I achieved my goal of purchase price and pa More

by jalaurinsr
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Papp

Sep 10, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 04, 2021

Dealership Rating
Employee Rating

Larry Papp is the BEST !! Always takes care of his customers and gets then the best deal. Always recommend friend and family to Larry when in need of a vehicle. More

by Jefffaafaa71121
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Papp

Sep 07, 2021

Rizza Cadillac Buick GMC responded

We really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Rizza Cadillac Buick GMC looks forward to seeing you again for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 30, 2021

Dealership Rating
Employee Rating

Brought SRX in for radio repair! New part was damaged! Porter brought me home! Next day porter picked car up and returned it fixed …Thanks to Becky!!! More

by JABF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Porter

Sep 01, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 13, 2021

Dealership Rating
Employee Rating

Larry Papp and the team at Rizzo Buick is great. They treat their customers with respect, have things ready so I can get in and out, and they are fair with their customers on trade-in and pricing. More

by CATEBAUMANN3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Papp , Jim Allegretti

Aug 17, 2021

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 13, 2021

Dealership Rating
Employee Rating

Larry Papp did a great job getting me the car I wanted at a great price! More

by tbaumann22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Papp , Jim Allegretti

Aug 17, 2021

Rizza Cadillac Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 07, 2021

Dealership Rating
Employee Rating

This dealership and it's staff has exceeded my expectations. The service department staff are knowledgeable and very competent. The environment is always impeccable. I never leave Rizza without More

by Dr. Stubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr , Danielle O'Connor, Mark Hoover

Aug 10, 2021

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

Dealership Rating
Employee Rating

Everyone was great and hospitality was awesome I’m very happy with the truck and They call to check on how I was doing I would recommend them to all More

by AND.USA
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi, Jay Bakr, John Howard , Jim Allegretti, Mike Lorenzo, Danielle O'Connor, Joe Uccardi, John Rizza

Jun 26, 2020

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2020

Dealership Rating
Employee Rating

Old time sales tactics. Got a beautiful new GMC truck but didn’t like the high pressure I got to purchase it. I was promised service vouchers or some kind of coupon book that I was not given and probably wil More

by mokenacarter
Recommend Dealer
No

Other Employees Tagged: Jim Allegretti, Joe Gonzalez

Jun 16, 2020

Rizza Cadillac Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

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