Betsy Taylor | Page 71

Betsy Taylor was professional, kind, knowledgeable Very easy pick up. Betsy made the process seemless. Very pleased with the service. I was pleased with the cleanliness of the dealership and the over Very easy pick up. Betsy made the process seemless. Very pleased with the service. I was pleased with the cleanliness of the dealership and the over all look as I walked through. More

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Electronic explanation Betsy was very good on explaining things. Dealerships do need this type of thing now because of all the stuff that is on cars. Would not know of on Betsy was very good on explaining things. Dealerships do need this type of thing now because of all the stuff that is on cars. Would not know of one third of the things that came on cars now a day even if I checked the manuals. More

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learning the new Outback Betsy's knowledge and practical way of explaining how to use the features of the Outback will make my driving experience much better and fun. Betsy's knowledge and practical way of explaining how to use the features of the Outback will make my driving experience much better and fun. More

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Our relationship with Falcone Subaru started in late June. We were on our way to the airport for a needed vacation. About 2 miles from the airport our Outback started driving very roughly. We made it June. We were on our way to the airport for a needed vacation. About 2 miles from the airport our Outback started driving very roughly. We made it to the parking garage, by the grace of God , parked it , left the key and parking garage ticket above the sun visor . I knew there was no way it was going to get stolen and if they did , they sure wouldn’t get far. Anyway, I looked online to see who was the closest Subaru dealer and luckily for us it was Falcone. I called the dealership hoping they could help. We had 2 hours before our flight left so was trying to get things taken care of. The service rep I spoke to was Tony . He was so helpful. Now please keep in mind that We have never dealt with this dealership and they had no idea who I was. Tony took care of finding a towing company for me and would get the car in within the next day or two to see what was wrong. Tony and I spoke most every day while I was out west. The news was not good so we just decided to buy a new one when we got home. Tony , John and Jason were so so very helpful. We decided which Outback we wanted online, None of these men had ever met me before, didn’t know if I was just full of xx or know if I would even pick up my Outback they had towed there and worked on. These men and this dealership went out of their way to make sure we were taken care of. When we returned home we were able to get initial paperwork filled out for the 0% interest special, we were given a loaner car for the evening and came back the next morning to get everything else taken care of and into our new Outback. Please keep in mind our old Outback was a 2010 and had 221,000 miles on it. We definitely had gotten our money’s worth out of it. We also were introduced to the owner while we were. Falcone will be our dealership of choice from now on . Superb customer service. SUPERB. More

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This is my first purchase of a brand new car. From the test drive to taking my car home & beyond has been a great experience! test drive to taking my car home & beyond has been a great experience! More

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Falcone continues to treat me like a customer that has not purchased yet... as in treating me great even though I have already purchased!! I have never been treated so well at any dealership -they are fa not purchased yet... as in treating me great even though I have already purchased!! I have never been treated so well at any dealership -they are fantastic. More

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Wonderful Betsy answered all my questions and more! It was so helpful to come back after driving my new Subaru for a few weeks. Thank you, Betsy! Betsy answered all my questions and more! It was so helpful to come back after driving my new Subaru for a few weeks. Thank you, Betsy! More

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Amazing!! They are the best dealership to work with! I will refer everyone I know to go to this dealership. Awesome staff and friendly. Thanks will refer everyone I know to go to this dealership. Awesome staff and friendly. Thanks More

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Great This was a follow up with Betsy to go over all the gizmos on the vehicle. She understands them very well and did a great job answering my questions. This was a follow up with Betsy to go over all the gizmos on the vehicle. She understands them very well and did a great job answering my questions. More

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Betsy Taylor was wonderful explaining everything I needed to better experience my vehicle. She took the extra time I needed to understand everything. She is very friendly and outgoing. Overall I would recomm to better experience my vehicle. She took the extra time I needed to understand everything. She is very friendly and outgoing. Overall I would recommend not only her as someone to go to for any questions but Falcone Automotive in general to purchase from. Great experience all around. More

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