Bill Gooden | Page 3

Casey BMW responded

It's fantastic to hear that your sales process was seamless and that Danisha provided excellent service during your experience. Having a knowledgeable and helpful finance manager also adds tremendous value to the overall process. It sounds like you were in great hands from start to finish. If there are any other aspects of your experience that you'd like to highlight or any suggestions for improvement, feel free to share

Casey BMW responded

It sounds like Alexander has left a remarkable impression on you with his exceptional service! Being recognized as a top-notch car salesman speaks volumes about his dedication and expertise. Your enthusiasm for his service is evident, and I'm sure Alexander would be thrilled to receive such high praise. Thank you for sharing your positive experience, and if there's anything else you'd like to mention about Alexander or your experience with him, feel free to do so.

Casey BMW responded

It's fantastic to hear that you had such a positive experience at Casey BMW! Exceptional customer service, transparent pricing, and a smooth purchasing process are key elements that can greatly enhance the car-buying experience. Such positive feedback not only reflects well on the dealership but also helps potential customers feel confident in choosing Casey BMW for their automotive needs. If you have any further feedback or need assistance in the future, feel free to reach out.

Casey BMW responded

Thank you for the review and thank you for choosing us

Casey BMW responded

It's wonderful to hear that Ms. Sharonda provided such exceptional service during your car-buying experience. It's always a pleasure when a salesperson goes above and beyond to make the process smooth and fulfilling. It sounds like her expertise and attentiveness truly made a difference in helping you find the perfect BMW that meets all your preferences and desires. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

Casey BMW responded

It's great to hear that you had such a positive experience working with John. Making the car-buying process easy and enjoyable is a testament to his professionalism and dedication to customer satisfaction. From test driving to selecting the right car, John's assistance clearly made a difference in ensuring a smooth and hassle-free experience for you. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know

Casey BMW responded

It's fantastic to hear that you found the car you were looking for and that Alexxio provided excellent assistance throughout the buying process and trade-in. Attention to detail and quick response times to questions are crucial elements in ensuring a smooth and satisfactory experience when purchasing a car. I'm glad to hear that Alexxio's support contributed to your happiness with the process. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

Casey BMW responded

It's good to hear that the purchase of your used Ram 2500 went smoothly overall. However, it's understandable that you're disappointed with the refusal to make concessions regarding the tires, especially if they were in need of replacement despite passing inspection. Clear communication and transparency regarding the condition of all components, including the tires, are crucial in ensuring a satisfactory purchasing experience. If you feel comfortable, you may consider providing feedback to the dealership about this issue to help improve their policies or procedures for future customers. If there's anything else you'd like to share or discuss further, please feel free to let me know.

Casey BMW responded

I'm glad to hear that you had a nice and smooth experience purchasing your new X3. A seamless process with a friendly and professional team can make all the difference when buying a new car. It's great that everyone you interacted with contributed to a positive experience. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

Casey BMW responded

Thank you for the review and thank you for choosing us