Billy Herbert | Page 5

As usual I was taken care of on time and in a very professional and satisfactory way. Great dealer!! professional and satisfactory way. Great dealer!! More

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The most professional and friendly staff ever! ! Great job always!! They are always most helpful!! Love these guys!! ! Great job always!! They are always most helpful!! Love these guys!! More

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Sonya is an absolute joy to work with. She’s super knowledgeable and will do everything to make sure you’re happy with your purchase. I bought my first M car at Peake in New Orleans but I She’s super knowledgeable and will do everything to make sure you’re happy with your purchase. I bought my first M car at Peake in New Orleans but I wanted to try Galleria to see if the experience would be better, I’m so glad I switched. When the time came to purchase our 2nd BMW we went with Sony West and now I can’t speak highly enough of her and the other employees. Everyone who works there will go out of their way to ensure you’re treated well. Thanks Sonya, you made us in to life long customers! More

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The service I received for my BMW Z4 3. 0SI was spectacular. I am both impressed and grateful for Billy Herbert who kept me informed through every step of the service process. The technici 0SI was spectacular. I am both impressed and grateful for Billy Herbert who kept me informed through every step of the service process. The technician who worked on my car was informative and obviously knowledgable. I am grateful that he not only fixed the immediate problem but made further recommendations on preventative maintenance. Your dealership has the highest quality of professionalism, communication, and service. What a pleasure!! More

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Very up front with things and I appreciate not having to deal with high pressure salesmen. This is my second vehicle I have purchased from them and both have been pleasant experiences deal with high pressure salesmen. This is my second vehicle I have purchased from them and both have been pleasant experiences More

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By far the most pleasant experience I have ever had in my life buying a car. I have recommended Galleria BMW to my friends. Sonya listened to what we wanted in a car and was very knowledgeable of what was av life buying a car. I have recommended Galleria BMW to my friends. Sonya listened to what we wanted in a car and was very knowledgeable of what was available. Her honesty and no pressure approach resulted in matching us to a car that we love. Mandy in accounting made the paperwork a breeze. Billy in service was pleasant and the service was done right the first time. Everyone we encountered was respectful and helpful. For us, well worth the extra drive. More

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Sonya was fantastic and so informative and not aggressive or pushy. We would highly recommend het to everyone. Ryan explained all the bells and whistles and sure we will need refresher courses. Both exhib or pushy. We would highly recommend het to everyone. Ryan explained all the bells and whistles and sure we will need refresher courses. Both exhibited great professionalism. More

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Great service and service manager (Billy) is the best and very knowledgeable about the cars very knowledgeable about the cars More

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Shane was wonderful as always, very calm and lets you make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and one of the nicest and most up to date dealerships I have ever seen, very comfortable feeling once you walk in the door! This place is by far my favorite dealership to visit weather it’s to buy a new vehicle or get one serviced, I have stopped by several times just to look around. Never met a single person who wasn’t hospitable and very kind. I don’t know how it got this way but I sure hope it stays this way. I have had horrible experiences with other BMW dealerships but never here it is the best! Thanks everyone for another wonderful experience in purchasing a new BMW More

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Galleria BMW is the best dealership around! The staff is very professional, attentive, and fun. The sales staff offers help immediately, but allows you to shop without pressure or being rushed. The staff is very professional, attentive, and fun. The sales staff offers help immediately, but allows you to shop without pressure or being rushed. The building is always extremely clean and nicely decorated! Have bought several vehicles from here and plan to stay a customer! Sonya West has been top notch all around! From ordering custom new vehicles, to searching out the best CPO for friends and family, she has been 100%! The service department is also top notch! Fast, efficient, and thorough. My favorite place to buy a vehicle! More

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