Billy Herbert
Billy Herbert at Galleria BMW
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Billy Herbert | Page 6

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
89 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 23 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

23 yrs, 5 mos

Languages Spoken

English English

4.9

89 Reviews

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89 Reviews of Billy Herbert

April 03, 2024

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Employee Rating

Billy is the best! He always take great care of me and my vehicle each and visit!! More

by Trisha Ganey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 09, 2024

Galleria BMW responded

Thanks, Trisha! We are so happy to hear that you always have a great experience with Billy and our dealership. If there is anything else that we can assist you with in the future, please do not hesitate to reach out. We really appreciate your business and trust, and we are so grateful to have you as part of our Galleria BMW Family!

April 03, 2024

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I was so happy with the service and was treated like I was their number one customer! The guy at service was walking out the door and stopped to make sure I was taken care of. The girl at the front was so More

by Manda1123
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , I didn’t get her name but the girl at the reception desk was super sweet and helpful!

Apr 09, 2024

Galleria BMW responded

Manda112, We are SO happy to hear that you had such a great experience with us! We always want our customers to feel important and appreciated, and we are so pleased to hear that we were able to make you feel just that. If there is anything else that we can assist you with in the future, please do not hesitate to reach out. We really appreciate your business and trust, and we are so grateful to have you as part of our Galleria BMW Family!

April 03, 2024

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Excellent experience as always. They go above and beyond for us each everytime we visit the dealership. More

by Kccuevas05
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara, Chris Veninga

Apr 09, 2024

Galleria BMW responded

Kccuevas05, Thank you very much for your kind words and 5 star rating. We are so happy to hear that you always receive excellent service from our team. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We really appreciate you.

April 03, 2024

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Great facility, and good communication with staff in service department. Facility is very clean and fresh More

by Corrie_Power
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz, Chris Veninga

Apr 09, 2024

Galleria BMW responded

Corrie, Thank you so much for your kind words about our facility and staff. We are so pleased to be able to provide you with services that make you confident in your choice of dealership. We are honored that you have chosen to trust us with your business, and will continue to do everything in our power to ensure that you have the best possible experience with us. Thank you!!

April 03, 2024

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EXCELLENT service! Very professional, very kind, always helpful and timely. Very informative regarding your vehicle and respond quickly if you have any questions. More

by Jennifer Colmer
Recommend Dealer
Yes

Other Employees Tagged: Derek

May 22, 2024

Galleria BMW responded

Jennifer, Thank you so much for your kind words and business. We really appreciate your business and trust. If there is anything we can assist you with in the future, please do not hesitate to reach out!! Welcome to the Galleria BMW Family!

Apr 03, 2024

Jennifer Colmer responded

Thank you guys for everything!

March 30, 2024

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This is our 3rd X5 in 5 years. Would not go anywhere else for a BMW! More

by kpv2
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Avery Cooper , Cody Bowman

Apr 01, 2024

Galleria BMW responded

Thank you so much for your repeated business and trust. We really appreciate you and are so grateful to have you as part of our Galleria BMW Family!!

March 28, 2024

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Clean and efficient. Friendly customer service. These are all the words that I need to use. More

by w.allen.baker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz, Chris Veninga

Apr 01, 2024

Galleria BMW responded

Thank you so much for sharing such kind words about our dealership and staff. We really appreciate you, and are so happy to hear that you had such a great experience with us!!

March 27, 2024

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My wife and I were in D’lberville so we decided to stop by Galleria BMW. We were driving Mercedes at the time. I’m a hard sale and was really just looking. I we have purchased many new vehicles but never a More

by georgecurry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Apr 01, 2024

Galleria BMW responded

George, Thank you so much for taking the time to share your experience with us. We could not agree more; Sonya is the best of the best! We are so pleased to hear that she provided you with such a wonderful experience. We know that you will continue to love your BMWs, and we really appreciate your repeated business. If there is anything that we can further assist you with, please do not hesitate to reach out to us. We are so grateful to have you and your wife as part of our Galleria BMW Family!

March 25, 2024

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The dealership was extremely attentive to any questions I had and was very knowledgeable on all aspects of the BMW line. More

by Sean
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Leahy, Ashton Williams

Mar 27, 2024

Galleria BMW responded

We could not be happier to hear that you found our dealership extremely attentive and knowledgable, Sean! Thank you so much for sharing such kind words about our dealership and staff. We hope to continue to work with you again in the future!

March 24, 2024

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Ben is very patient & willing to work with you while you make a decision on a new car. More

by Roianneng
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Benjamin Sutphin

Mar 25, 2024

Galleria BMW responded

We could not be happier to hear that you had such a wonderful experience with Ben and our dealership, Roianneng! Thank you so much for your business and trust. Welcome to the Galleria BMW family!!

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