Billy Shannon
Billy Shannon at Smythe Volvo Cars

Billy Shannon | Page 14

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.8
138 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

23 yrs, 10 mos

Languages Spoken

English English

4.8

138 Reviews

Write a Review

138 Reviews of Billy Shannon

July 31, 2023

Dealership Rating
Employee Rating

Jesus and Michael were excellent to work with when purchasing my new XC90 recharge. They were extremely attentive. And Justin did a very thorough job on showing me the car features as well as introduc More

by badpifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Garcia , Justin McKinney, Francine O'Donnell, Michael Santucci

Aug 05, 2023

Smythe Volvo Cars responded

Great review, thank you. It is great to see you mention all the different members of our team and to see them working well together. We appreciate your business and hope you have a safe and happy miles in your car.

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 06, 2023

Dealership Rating
Employee Rating

Seldom do you walk into a car dealership ready to fork out a lot of money and feel good about the experience. But that’s happened to me and at Smythe Volvo in Summit NJ it’s happened four times in the pas More

by peterdkendall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Doug MacAdam, Abood Katib, Larry Pius , Anthony Monteiro

Jul 16, 2023

Smythe Volvo Cars responded

An absolutely fantastic review! This is one to pin up on the bulletin board. Thank you for taking your time to share your experience in such detail. We are fortunate to have loyal customers like you. Thank you for your years of business.

May 24, 2023

Dealership Rating
Employee Rating

The service department at Smythe Volvo continues to be extremely helpful with both of my Volvos. Service is second to none and I find them to be competitively priced. I utilize Smythe service for all of m More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2023

Smythe Volvo Cars responded

What a great review! Thank you for your years of loyalty and thank you for taking the time to share these kind words about our service team. We are fortunate to have customers like you.

May 16, 2023

Dealership Rating
Employee Rating

Billy was over the top! He was straight forward, precise and helped us get our brakes fixed in a timely fashion. He will be our go to person next time we need our Volvo serv More

by adamfalbock
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Smythe Volvo Cars responded

Wonderful! Billy is terrific at what he does. Thank you for posting this five star review about him and our service department. We look forward to seeing you the next time around.

May 02, 2023

Dealership Rating
Employee Rating

Been many many years With Smythe Volvo ! !! There is a good reason, why we stick with! Service with a smile !! Kyle Jackson and team are great - Goret family More

by jag8592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2023

Smythe Volvo Cars responded

We are fortunate to have customers like you, and to have a relationship that has lasted through the years. Thank you for your loyalty and thank you for these kind words. We hope you have many safe and happy miles in your new car.

April 15, 2023

Dealership Rating
Employee Rating

I always have a great experience at Smythe Service and never feel like they do unnecessary repairs. More

by Sandra Gover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Regina Krauza

Apr 23, 2023

Smythe Volvo Cars responded

Your experience is one we strive to provide to all of our customers in the service department. Thank you for taking the time to post this wonderful review.

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