Dealership Experience
3 yrs, 4 mos
Industry Experience
23 yrs, 9 mos
Languages Spoken
English
132 Reviews
Write a Review132 Reviews of Billy Shannon
November 07, 2023
My wife and I have had six Volvo cars from Smythe Volvo over the last 40 years rather than other more conventiant delers, my experiences with both service and sales over the last 4 months have reminded me over the last 40 years rather than other more conventiant delers, my experiences with both service and sales over the last 4 months have reminded me why. Billy Shannon in service provided way more than I could have expected in response to a service issue. That assured my commitment to replace a XC-60 with Smythe a few monthe later. Due to a strange situation the new XC-60 was determined to be unsuitable after two weeks. Working with Kyle Jackson it was replaced with out any argument or stress. The cooperaton of Kyle and the staff was just amazingly responsive. I would never consider another dealer for future business. I cant thank you enough for a totally pleasurable experience. More
Other Employees Tagged: Kyle Jackson
September 27, 2023
Alon in sales, Billy and the service department are top notch and went above and beyond with helping us with our vehicle sale and repair. Highly recommend Smythe to anyone looking for a Volvo, new or used notch and went above and beyond with helping us with our vehicle sale and repair. Highly recommend Smythe to anyone looking for a Volvo, new or used More
Other Employees Tagged: David Ferrence
September 19, 2023
Great customer service at Smythe! They are very professional! Just wish there were more loaners available in emergency situations. They are very professional! Just wish there were more loaners available in emergency situations. More
Other Employees Tagged: Tom Coward , Todd Colbeth
August 29, 2023
Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with The cars are great but all the workers are so easy to deal with More
Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence , Todd Colbeth, Dina Thomson
July 31, 2023
Jesus and Michael were excellent to work with when purchasing my new XC90 recharge. They were extremely attentive. And Justin did a very thorough job on showing me the car features as well as introduc purchasing my new XC90 recharge. They were extremely attentive. And Justin did a very thorough job on showing me the car features as well as introducing me to Billy to talk about future servicing. Francine was great during the financing process. More
Other Employees Tagged: Jesus Garcia , Justin McKinney, Francine O'Donnell, Michael Santucci
July 27, 2023
Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence , Todd Colbeth, Dina Thomson
July 27, 2023
Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence , Todd Colbeth, Dina Thomson
July 06, 2023
Seldom do you walk into a car dealership ready to fork out a lot of money and feel good about the experience. But that’s happened to me and at Smythe Volvo in Summit NJ it’s happened four times in the pas out a lot of money and feel good about the experience. But that’s happened to me and at Smythe Volvo in Summit NJ it’s happened four times in the past 25 years. The reasons behind these rewarding experiences are simple: For one, the dealership possesses an extensive knowledge of the product, both inside and out. Next, the company’s business platform is based on the desire to do what’s best for the customer, not the other way around. Finally, the dealership conveys professionalism and respect for every. buying prospect who walks through the door. Recognition goes to the Flanagan family for marketing a fleet of products that hit the mark on every front. To sales representative Larry Pius, whose knowledge, affability, and willingness to keep the sales cycle moving in the right direction won me over. And to tech maestro Anthony Montiero, who walked me through the car’s updated technology and who I’m convinced were he not in the car business would be working Mission Control sending satellites into outer space from Cape Canaveral. Thank you again, Smythe Volvo, from a satisfied customer, now 4Xs over. Peter Kendall More
Other Employees Tagged: Kevin Flanagan, Doug MacAdam, Abood Katib, Larry Pius , Anthony Monteiro
May 24, 2023
The service department at Smythe Volvo continues to be extremely helpful with both of my Volvos. Service is second to none and I find them to be competitively priced. I utilize Smythe service for all of m extremely helpful with both of my Volvos. Service is second to none and I find them to be competitively priced. I utilize Smythe service for all of my service needs including tires which I recently put new tires on both cars. Thank you Smythe for investing in your service department. Everyone has helped me at some point but a special thank you to Doug for finding the exact tires I was looking for. Again, everyone in service deserves the accolades. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence , Todd Colbeth, Dina Thomson
May 16, 2023
Billy was over the top! He was straight forward, precise and helped us get our brakes fixed in a timely fashion. He will be our go to person next time we need our Volvo serv He was straight forward, precise and helped us get our brakes fixed in a timely fashion. He will be our go to person next time we need our Volvo serviced. More

